Service Brakes Problems of Mercury Monterey

The contact owns a 2004 Mercury Monterey. The contact stated while driving approximately 60 mph, the brake pedal was depressed however, the vehicle failed to respond, and vehicle continued to accelerate. The driver manually shifted gears to slow the vehicle. The vehicle was taken to the local dealer and the contact was informed that the return spring part was no longer being produced. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 184,000.

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The contact owns a 2004 Mercury Monterey. The contact stated that the traction control warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the abs module, hydraulic control unit, and the psi switch needed to be replaced. On a second occasion, the vehicle was taken to a dealer where it was diagnosed that the electronic control module needed to be replaced. The contact mentioned that on both diagnostic occasions, a technician advised that the anti lock brakes may not function which was a safety concern. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 102,454.

The contact owns a 2005 Mercury Monterey. The contact was driving 35 mph when the brakes seized and the brakes were unable to be depressed. The transmission and battery warning lights illuminated during the failure. The vehicle was not taken to the dealer and the manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 77,175 and the current mileage was 77,215.

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The contact owns a 2005 Mercury Monterey. The contact was driving approximately 25 mph when the vehicle suddenly accelerated, the contact depressed the brakes but the vehicle would not respond. After utilizing the parking brake, the vehicle stalled. The vehicle was towed to the dealer for diagnostics. The technician stated that water had entered the wiring of the computer system and caused the failure. The technician dried the wiring but the failure recurred. The vehicle was towed to the dealer again, where the technicians replaced the computer but the contact continued to experience the failure. There was also a failure with the rear passenger side sliding door, which would sporadically open with the vehicle parked and the key removed from the ignition. In addition, the fuel level gauge displayed an inaccurate amount of fuel and all of the instrument panel lights were illuminated. The vehicle was not repaired. The approximate failure mileage was 17,000. Kmj updated 5/11/12 the consumer stated the computer also was wet and caused system failure in February 2010. It was replaced then. Last brakes twice. March 12, 2012 vehicle would not reverse and raced in neutral, torque converter failed. Handicap lift failed. Updated 06/14/2012.

I do not know the dates or mileages at the time, I'm sure it was over 36,000 miles or else I would have taken it into the dealer. Actually the first time I may have, and they probably said "your car didn't throw out a code" I've heard that many times. . . On at least two occasions, possibly three, I hit the brakes *lightly* in dry weather and it sets off the traction control. One time I was rushing my son to the hospital and I could not go over 40 miles an hour, I was on a highway so I could not safely pull over (that was not the first time it had happened so I knew I needed to stop and shut the car off to "reset" it. I just cried all the way to the hospital). I believe it went off when I tapped the brakes to get onto the onramp, I had a "yield". Another time I was on a busy two-lane road with traffic behind me, that may have been the first time it happened because I was freaked out. I could not go the minimum speed on the road and I could not pull over (no shoulder). At the stop light I did everything I could think of to get it working again. I tried shifting into park, but that did not help. I think I made it to the next light and turned the car off and it restarted fine. Actually, this issue probably happened 4 or 5 times overall. I believe it happened to my husband once, then he finally believe me. This should be looked into as well.

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The contact owns a 2004 Mercury Monterey. The contact stated that while driving 40 mph, he depressed the brake pedal but the vehicle abruptly stopped. The vehicle was taken to the dealer for inspection where they stated that the traction control had engaged improperly. The contact stated that vehicle was not repaired but the failure recurred. The vehicle was taken back to the dealer for inspection and they stated that the computer needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 58,200.

My husband and I both lease Ford/Mercury vehicles and have done so for 30+ years. His current vehicle required rear brake work in April, mine in Feb. Of this year. His (a 2006 Ford freestyle) is now being recalled for that reason. Mine (a 2005 Mercury Monterey van) is not under recall, even though I had to have the exact same work done on the right rear brake in Feb. 2007. Why have you not directed Ford to extend this recall to all vehicles affected by this problem? until this is corrected, we will not purchase Ford or Mercury products again. We have never had to put money out of pocket for Ford vehicles before, and loyal customers are being ignored by Ford. Please extend the recall to my vehicle also.