Steering Problems of Mercury Monterey

Tl the contact owns a 2004 Mercury Monterey. While driving 15 mph and attempting to make a right turn, the steering ability became very hard. The failure began twenty days ago and worsened. There were no warning indicators illuminated. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 127,320.

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The contact owns a 2004 Mercury Monterey. While driving various speeds, there was a leak in the vehicle that caused a burning odor. In addition, the steering wheel squealed when turning left or right. The vehicle was taken to be repaired at stivers Ford Lincoln in waukee, iowa. The diagnosis was not confirmed. The manufacturer was made aware of the failure and stated that the vehicle was not included in NHTSA campaign number: 03v457000 (steering). The contact was referred to NHTSA. The failure mileage was approximately 60,000.

While driving down the road, the engine died without warning, no power. It had no power steering, it had shut off completely. It was hard to restart and then after going again it died again as I was trying to pull over.

Drove vehicle approximately 5 miles and parked it. Got back in to move it, started vehicle, heard a loud pop and the vehicle completely shut down. . . No electrical, would not restart. Tow truck called, jumped battery, when it started up it was put it in drive and turned the wheel to the right and heard a hissing sound and saw fluid squirting out. Experienced a complete loss of power steering. Shop said steering rack had gone out, replaced steering rack.