Body problems of the 2002 Mercury Mountaineer

Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame components, and other structural components that may present a safety hazard. Electrical : electrical systems and items such asa wiring and cable on or inside the door, ignition switch cover detach ,instrument panel and gauges blinking that causes motors and actuators that power mechanical devices like (windows, sunroofs, seats, etc. ) generate some kind of electrical problem that may present a safety hazard. Power train :transmissions, transfer cases fluid hard to check ,electronic control units and shift lever inacurated, drive axles, hubs, shafts, differentials, cv joints star vibration that may present a safety hazard.

The rear hatch hinge broke as I attempted to close the hatch. The hatch then slammed down on my head. Fortunately, I was not injured - a little dazed. My local dealer replaced the hinge for $230. I contacted Ford hq service but they refused any concession. I had a similar incident in January 2005, and Ford replaced the hinge at no cost under recall 04s20. Obviously, the original replacement was not a permanent fix.

The contact owns a 2002 Mercury Mountaineer. The contact stated the rear lift gate on the vehicle was cracked from the top to the bottom of the lift gate. The crack extended from the emblem and began to get bigger depending on the weather. The lift gate was repaired four years ago and should be repaired again. The contact stated the crack was a manufacturer's defect. The current mileage was 95,000.

The car would have a warning display that a door was ajar and we would check all the doors and re-close them all and the warning would still appear. Then we would check the lift gate window on the back and re-close it and the display would go away, but the lift gate was closed the whole time before. It constantly does this and now the lift gate has a crack in it.

My mother was at her parents' house and opened the rear glass portion of the lift gate. Upon doing so, one of the lift gate cylinders detached from the glass. She went inside to get her father to come outside and see if he could fix the issue. When he attempted to lift the glass, it shattered instantly leaving cuts all over his body. I called Ford about this issue and was told that there was nothing that they could do about this because the recall that addresses this issue had already been performed on the vehicle (NHTSA campaign id number: 01i010000).

My complaint is on the rear back panel. When I bought this car my back panel cracked at 76,000 miles. Out of pocket cost to me to replace this panel $500. Now 2 months ago I noticed a crack in that panel and days later the entire panel flew off my car as I am driving down the road! I can only imagine the shock of the driver in the vehicle behind me. Ford/Mercury should man up and recall these. Find a permanent solution for an obvious design flaw on their part. Everywhere I go I see Mountaineers and explorers with cracked, half gone or completely gone rear back panels. Ridiculous.

Just under the rear window the back panel cracked in the cold weather the vehicle is kept in a garage when exiting the garage into the weather it just cracked just under the Mountaineer emblem all the way down the length of the panel and now the back rear window rattles.

Upper rear lift gate below the rear glass window was found with several cracks on a cold winter morning. No recent impacts other than normal rear hatch closings. Have noticed many other similar make/models of Ford/Mercury with the same damage in exact same location.

The back door of my 2002 Mercury Mountaineer has cracked around the Mercury emblem, which is located just under the glass portion of the door that you can open separately from the remainder of the door. I have now seen three other Mercury Mountaineers with the same crack around the emblem. I don't believe this is a coincidence. I believe it is a defect and that the manufacturer should put out a recall to fix the defect.