Front Seat Head Restraint problems of the 2003 Mercury Mountaineer

One problem related to front seat head restraint has been reported for the 2003 Mercury Mountaineer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2003 Mercury Mountaineer based on all problems reported for the 2003 Mountaineer.

1 Front Seat Head Restraint problem

Failure Date: 10/20/2013

The contact owns a 2003 Mercury Mountaineer. While the contact's vehicle was approaching a red light, another vehicle crashed into its rear at a moderate rate of speed. The seat back and the headrest fractured without warning. The contact sustained extensive damages to the neck and back, which required medical treatment. The contact indicated that the seat and headrest were not structurally sound. A police report was filed. The vehicle was towed by the insurance company to a repair shop. The manufacturer was notified. The VIN was unknown. The approximate failure mileage was 130,000.


Other Seats related problems of the 2003 Mercury Mountaineer



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Mountaineer Service Bulletins
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Mountaineer Defect Investigations