Cruise Control problems of the 2004 Mercury Mountaineer

This is not the first time this has happened! we were driving when my husband set the cruise control and it stalled our vehicle! he set it for 45 mph and it just shut the car down! this is not the first time this has happened we set it for 35 mph and it stalled the vehicle we notified the company we got the car from and they told us there was nothing wrong with it when they drove it and set the cruise control! we told them that it happened several times! and I refuse to pay for something now that my car is no longer under warranty when the place I got the SUV from was aware of the issue, I seen that there were a lot of other complaints about this happening, what is Mercury waiting for? someone to get killed!!.

Using cruise control going down a slight grade the engine died. This has happened multiple times in the last few months, so now I know to put the vehicle in netural while still moving and re-start the engine, then pull back down into drive. This isn't easy to do, so be careful not to put in reverse or park while trying to re-start the engine.

The contact owns a 2004 Mercury Mountaineer. The contact stated that while traveling 45 mph with the cruise control activated the vehicle stalled without warning. The vehicle was taken to a private mechanic where it was found that the cruise control switch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted abut the failure. The failure and current mileage was 138,800.

Engine stalls when activating cruise control which results in hazardous driving situation due to loss of power steering and brakes. Have to pull over to side of road, put the vehicle in park and restart. Starts every time. Has repeated 3 times. This is a serious flaw in the Ford electrical computer design to result a failure mode that stalls the vehicle engine while under speed.

The contact owns a 2004 Mercury Mountaineer. While driving approximately 65 mph, the contact deactivated the cruise control when the vehicle suddenly stalled. The failure also recurred when driving at slower speeds or when decelerating with the cruise control activated. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic stated there was a recall and referred the contact to the manufacturer. The manufacturer was made aware of the failure and stated there was a manufacturer's voluntary recall issued but the contact's VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 80,000.

While driving 35-45 mph, car suddenly shut down. Check engine light and battery light came on. Loss of power steering, power brakes, acceleration. Maneuvered vehicle to nearby parking lot, waited, and then restarted the vehicle. No problem in restarting vehicle and all warning lights were off. Used cruise control prior to incident. Intermittent problem; unable to re-create for Ford dealer to diagnose. New battery was installed by Ford dealer in winter 2009.

I just purchase a used 2004 Mercury mtnr. . . Everytime I set the cruise control the cars lights come on and gauges and the vehicles turns off I have to wait several minutes before it restarts.

2004 Mercury Mountaineer stalls when cruise control is used. Oftentimes it seem related to going downhill or lower rpms. This has happened to me on two separate 2004 Mercury Mountaineers. One had a v-6 and the other has a v-8. Both were the premiere edition.

2004 Mercury Mountaineer stalls when cruise control is used. Oftentimes it seem related to going downhill or lower rpms. This has happened to me on two separate 2004 Mercury Mountaineers. One had a v-6 and the other has a v-8. Both were the premiere edition.

Driver sets cruise control at 35mph vehicle speed is at 35mph for about 90 secs. Suddenly vehicle's warning lights come on. (service engine soon. Battery alert. Low oil pressure alert , and temp. Alert ) vehicle loses all power. No brakes, steering locks up, no power. Driver (by the grace of god) brings vehicle to side of road right before a t in the road. Vehicles at the intersection can be traveling at 45mph. There was a school bus approaching as well. Driver turned on hazard lights. Driver phones husband. He had our 15 year old son (who was with me) check belts. They were intact. He then asked me if I had used the cruise control. I then remembered that this had happened to my husband several times when we had first bought the vehicle. Since then he has not set the cruise control for less than 40mph. Obviously I had forgotten that. I got back into the vehicle and turned on the engine and all was well. This morning, I called the Ford dealership where we had purchased the vehicle. The service manager recalled that they had serviced a Ford explorer one other time with the same problem. He said that there was not any record of a manufacturer recall. I told him that I wanted to make a report, as I knew that the situation yesterday could have resulted in a serious accident if I had lost power any closer to that intersection. He told me to make a report here. (by the way, I do not know what oem means concerning the component I listed. I even tried to look it up in tmy owners' manual and on the help portion of your website. I just left it marked "no. " ).

When using the cruise control the vehicle died: all gauge lights came on (battery, engine, etc. ) engine died, no power steering, etc. Had to roll to the side of the road, put vehicle in park or neutral and restart. This problem repeats itself ever time I use the cruise control. And, I see there are other owners of this model that have posted the same complaint. Problem first occurred in January of 2008 however continues today. Fortunately when the engine has died every time I have used the speed control it has not caused an accident. . . . Yet!.