Structure Problems of Mercury Mystique - part 1

Mercury Mystique owners have reported 42 problems related to structure (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Mercury Mystique based on all problems reported for the Mystique.

1 Structure problem of the 1999 Mercury Mystique

Failure Date: 10/02/2012

I was driving along when I could smell my car getting hot, so I pulled over and sure enough it was overheating, but did not show inside on the dashboard, so I had it checked and the plastic housing around the thermostat was cracked in 3 places, so I say fix it ,they said it would be 450. 00, ok no problem, then they called back and said that the housing was welded to the manifold and that I would have to replace all for 1200. 00 and that the housing wasn't made of plastic anymore because of this problem. I think this should be a recall and fixed for free.

See all problems of the 1999 Mercury Mystique 🔎.

2 Structure problem of the 1999 Mercury Mystique

Failure Date: 07/27/2007

My 1999 Mercury Mystiques dash board has completely warped. It has rendered the defroster useless. I was not informed of any recall for the defect. I now understand that the Lincoln/Mercury company did acknowledge a defect in the dashboards. What remedy can I expect ?.

3 Structure problem of the 1999 Mercury Mystique

Failure Date: 12/20/2006

I believe it's a shame that manufacturers can sell cars with glued dashboards that require the removal of the windshield to repair the dashboard. This is a 1999 Mercury Mystique, the dashboard material came loose and squeezed the defrost diverter plastic up and off the dashboard, therefore making it difficult to use the defroster.

4 Structure problem of the 1999 Mercury Mystique

Failure Date: 11/23/2006

1. Dash warp causes visibility problems, defroster malfunction, loose trim. I drove over a seam in the roadway at an overpass (small bump) & the vent trim popped loose. This is simply an aging issue as there was no unusual event. My car is a 1999 Mercury Mystique, but this issue is also prevalent on the Ford 1999 & 2000 contour, and some 1998 models with the newer style dash. 2. The trim popped loose from the dash while commuting on I-95 to work. The vent trim came to rest in front of the air bag & on my arms as I drove, but fortunately did not cause an accident. 3. The vent trim was placed loosely onto the dash so the defroster would still be usable, but the warped dash prevents it from being properly secured. A new vent trim will not fix this problem. There was an old recall which included a 'repair kit', but it has expired. I would like to see the recall re-instated.

5 Structure problem of the 2000 Mercury Mystique

Failure Date: 06/22/2006

Dashboard of 2000 Mercury Mystique has warped and presents safety hazard as visual distraction/obstruction to safe driving.

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6 Structure problem of the 1999 Mercury Mystique

Failure Date: 08/18/2005

Dash board warp / curl / delamination causes obstructed visibility. 1999 model year contour omitted dash panel component for securing dash cover at windshield. Windshield fogs badly in rainy or humid conditions and warped dash cover dislodges vent preventing effective defrost / DE-fogging efforts.

7 Structure problem of the 2000 Mercury Mystique

Failure Date: 04/20/2005

Dash has peeled back by windshield, defroster section popped out, as time progresses the dash keeps peeling back/raising up. . . Eventually, it will be too high to see over. (I am short stature).

8 Structure problem of the 1999 Mercury Mystique

Failure Date: 11/04/2004

Consumer noticed the dashboard warpped. Dealership was notified, but did not resolve the problem.

9 Structure problem of the 2000 Mercury Mystique

Failure Date: 10/10/2004

The dashboard was warped and separated from the front windshield. Dealership was notified, but did not resolve the problem.

10 Structure problem of the 1999 Mercury Mystique

Failure Date: 08/17/2004

The dashboard was bulging where the vent were located. A recall was issued, however consumer received the recall notice too late and dealer refused to perform repairs. Consumer was unable to see the hood of the vehicle due to the dashboard.

11 Structure problem of the 2000 Mercury Mystique

Failure Date: 07/10/2004

The adhesive failed on the leather dash and the dash is warping up in the drivers view and pulling away from the instrument panel. The dealer wants $500 to repair and says it is not covered under the extended warranty this is a manufacturing defect, so why am I paying for the exteded warranty.

12 Structure problem of the 1999 Mercury Mystique

Failure Date: 04/20/2004

Consumer noticed that the dashboard was loose and moving upward. This caused poor visibility to the driver. Vehicle was taken to the dealer for inspection, and mechanic determined that the dashboard needed to be replaced. Dash board came loose vent sticking up covering drivers windshield/view. The dash board is preventing the defroster from working. Vehicle was recalled for this issue but the consumer was not notified. Now they only will fix the problem at the consumers expense. Recall did not deal witht he subject of the incident.

13 Structure problem of the 2000 Mercury Mystique

Failure Date: 04/16/2004

The consumer stated that the vinyl of the dashboard was separating from the dashboard and this would result in poor visibility. The vent bowed and had come out and caused the vinyl to pull away from the dash. The consumer was told that the problem was due to a manufacturers defect by two separate Ford dealers. The lip pn the vent was not even 1/4 wide to hold the vinyl. The consumer found that seven other consumers had experienced the same problem two of which were recalled. The consumers vehicle was not covered under the recall.

14 Structure problem of the 1999 Mercury Mystique

Failure Date: 04/08/2004

While driving at any speed driver's visibility was blocked because the dashboard was pulled from the panel. Vehicle was taken to the dealer for inspection.

15 Structure problem of the 1999 Mercury Mystique

Failure Date: 02/27/2004

Consumer noticed that instrument panel was separating from the front windshield. Dealership will be notified of the problem.

16 Structure problem of the 2000 Mercury Mystique

Failure Date: 02/21/2004

Warped dashboard (right side), possibly effecting the proper use of the passenger side air bag and causing the defrost vent across the entire dashboard to be lifted out of its proper location, possible causing grievous injuries to anyone involved in an accident in this vehicle.

17 Structure problem of the 1999 Mercury Mystique

Failure Date: 11/06/2003

I have a 1999 Mercury Mystique. I replaced my dashboard due to warpage under my one year warranty. I received a recall for the dashboard after the original had been replaced. This past summer my dashboard started to warp again. I contacted hunt Ford in la plata MD, but was told that there was nothing they could do about it since the warranty had expired. I am currently experiencing an increase in the warping. The portion of the dash that holds the vent is curling outward, and the dash is rising up. I very concerned about how far up the windshield that the dash will rise. I do not feel that a company who issues a recall has the right to end that recall when the problem obviously does not end. Thank you for your time and assistance with this complaint.

18 Structure problem of the 2000 Mercury Mystique

Failure Date: 10/08/2003

Dashboard is separating from structure and raising upwards in front of the windshield. As a result, air conditioner vents are not functioning properly. Dealer notified.

19 Structure problem of the 2000 Mercury Mystique

Failure Date: 09/13/2003

At 17,000 glue failed too hold padded covering in place,at this time fixed by dealership described as design flaw. At 32,000 dash fell apart again. This time was told we fixed it once do not have too again,but would repair for approximately $1000. 00. I am a widow on a fixed income and can not do it. I have contacted the dealer ship and Ford motor and was told they would not do any thing else unless I paid for it. The car is basically a good carbut this lets moisture get in between dash and padding from defroster.

20 Structure problem of the 1999 Mercury Mystique

Failure Date: 07/13/2003

Dashboard curled up, blocking driver's visibility.

21 Structure problem of the 1999 Mercury Mystique

Failure Date: 07/02/2003

- the contact stated that the 1999 Ford Mystique's dashboard was falling from the frame of the vehicle. She was afraid that the air bags may deploy while driving the vehicle, or the dashboard will fall into her lap while driving. She has contacted the dealership, and they informed her that were not responsible for repairing the dashboard under warranty because the vehicle was out of warranty. The contact feared driving the vehicle, and she thought that Ford would honor the warranty. She did speak with someone at a Chrysler dealership, and they quoted her a price of $2000, the contact stated that the vehicle currently had 29,000 miles.

22 Structure problem of the 2000 Mercury Mystique

Failure Date: 07/01/2003

The dashboard cover separated from dash and rolled up.

23 Structure problem of the 2000 Mercury Mystique

Failure Date: 06/10/2003

Dashboard attached to vehicle is falling apart and obstructing driver's vision.

24 Structure problem of the 2000 Mercury Mystique

Failure Date: 05/17/2003

Defrost vent popped out and dash is lifting up obstructing bottom portion of driver's view.

25 Structure problem of the 1999 Mercury Mystique

Failure Date: 04/22/2003

Heater did not work properly. Vehicle was taken to dealer, and the blower switch was replaced. Also, consumer heard a loud squealing sound when depressing the brakes. Rotors were replaced on both sides of the vehicle. The dashboard began to rise up from the dashboard mount. Dealer had not yet resolved the dashboard problem. Manufacturer would be informed of the myriad of problems consumer was having.

26 Structure problem of the 2000 Mercury Mystique

Failure Date: 04/22/2003

Dashboard in 2000 Mercury Mystique is peeling away from rest of car losing defrost vent and obstructing the view of driver and passengers.

27 Structure problem of the 2000 Mercury Mystique

Failure Date: 01/29/2003

While driving instrument panel would fog up, causing a distraction. Underside of dash became unglued on driver's side defogger opening nearest the windshield.

28 Structure problem of the 1999 Mercury Mystique

Failure Date: 01/01/2003

Dashboard is really warped. Driver's side of dashboard has curled 3-4 inches upwards. Rest of dashboard also curling upwards but not as bad. Now visibility is decreased and the windshield defogger takes longer to defrost the windshield. Fomoco was notified of the problem and didn't do anything to correct it. Even a dealership tried to help, but was denied.

29 Structure problem of the 1997 Mercury Mystique

Failure Date: 05/05/2002

Driver noticed that the instrument panel did not illuminate which caused the tail lights to fail.

See all problems of the 1997 Mercury Mystique 🔎.

30 Structure problem of the 2000 Mercury Mystique

Failure Date: 03/10/2002

In March of 2002 the dash starting coming unglued and rolling up, which caused my defogger to pop out and not defog my windshield correctly. The car also stalls out when taking off from a starting position or changing to passing gear. The engine has to then be shut off and restarted for it to clear up. This will last about 30 minutes before it happens again.

31 Structure problem of the 2000 Mercury Mystique

Failure Date: 02/20/2002

Consumer's vehicle was involved in a collision travelling approximately 20-25mph and was hit on the passenger's side door. Upon impact, air bags did not deploy. Both front and rear bumpers were off track. The front right & rear doors were pushed 2 feet into the drivers side, with the front & rear seats. The consumer suffered a broken nose , broken clavical in 2 places, 4 broken ribs, facial impairment and cracked the front bridge in mouth. (vehicle was totalled).

32 Structure problem of the 1999 Mercury Mystique

Failure Date: 01/01/2002

The whole entire top dash board has curled and peeled up obstructing defroster from left side to right side and continually gets worse I have heard that this has happened to others and that there might have been a recall on it - it is starting to work its way down toward the steering wheel.

33 Structure problem of the 2000 Mercury Mystique

Failure Date: 11/04/2001

Dashboard expanded and air-vent in dashboard was ejected and had to be removed in order to prevent it becoming airborne in the event of a collision.

34 Structure problem of the 1999 Mercury Mystique

Failure Date: 07/21/2001

The contact owns a 1999 Mercury Mystique. The entire length of the instrument control panels surface began developed cracks and warps. A plastic piece from the panel, that was 5 inches in height blocks the windshield. The vehicle has not been repaired for the malfunction. The contact commented the failure was related to the Ford contour dashboard defect. The failure mileage was 80,000. The current mileage was 112,000.

35 Structure problem of the 1996 Mercury Mystique

Failure Date: 10/10/2000

Broken transmission mount brackets and broken bolt broke the vacuum hose resulting in no power brakes, this problem has occured on several occasions and the manufacturer has been notified. Nlm.

See all problems of the 1996 Mercury Mystique 🔎.


Other Common Structure related problems of Mercury Mystique


Fuel Economy of Mystique Vehicles
Mystique Service Bulletins
Mystique Safety Recalls
Mystique Defect Investigations