Brake Foundation Components problems of the 1997 Mercury Villager

Had total brake failure, pedal went right to floor, emergency brake went all the way down but had no stop effect. I pressed on pedal to get car out of park so I was not moveing. All the brake fluid was out of the resivore.

The "tabs" that hold the rear brake shoes on the wheel cyclinder sheared off. The brake shoes were just floating inside the drum. Stopping ability severely deteriorated. I had to make emergency repairs at meineke shop. Ford and dealership refuses to inspect parts to see if they are defective, unless I take initiative to persuade dealer to look at them, and they persuade Ford rep to investigate. This cannot be normal wear and tear. A responsible company should determine if there are defective brake components in their manufacturing process. They should be required to pursue and investigate, not the customer who has already paid for repair.

Brakes not working properly, extended stopping distances.