Mini Cooper Clubman owners have reported 9 equipment related problems since 1996. Table 1 shows the 1 most common equipment problems. The number one most common problem is related to the vehicle's equipment (9 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
My car has an active recall for the footwell module. This module controls the windows, the turn signals, the hazard lights, and the dome light, possibly other systems. My module has short circuited and these systems are no longer operational making my car not road legal. Our local Mini mechanic shop confirmed they aren’t able to fix this issue.
I received a recall notice from Mini USA dated July 2023. The recall issue date is in may 2023. The notice states the footwell control module (frm) can become corroded and can increase the risk of fire or injury. The letter states they do not have a remedy available, but one is in development. That was over a year ago now and no further action has been relayed by Mini USA. All current information on the recall states it is still not something they can remedy as of today, October 30, 2024. The issue included in the recall seems dangerous and has prohibited me from driving the car since receiving the recall notice. Therefore, the car is not able to be used without fear of fire and/or injury. The notice states to file a complaint with the NHTSA if the issue is unable to be remedied within a reasonable period of time. I believe that 18 months is more than reasonable time to have a remedy for this issue and none is forthcoming at this time. Therefore, I am filing this complaint. I am including a sample of the letter that I received rather than the actual one that includes my personal information.
Received a recall letter, July 2023 for the footwell control module on our Mini Cooper Clubman. One 11-29 2023 I sent an email to customer relations because we have not heard anything back about the recall. Received a email from abigail from monitoring relations on 11-30 2023 she wanted information as far as the VIN number address, name, etc. Information was sent that day. I received a email on 12- 2023 that the case has been forward to the management team to an unexpected phone call from them. I did indeed call the number and left a message to call me back. Information given to me that return call was the same which has been repeatedly given to me that they’re working on the recall and will notify us as soon as they have a remedy. I was also told that the issues we have with the Mini cooper during the rain, acting all crazy electronically etc was due to the foot well control module. I sent a message on 5–29-2024 because we still have not heard anything about the recall, this message was sent to the customer relations department. The response I received from lindsey from the monitoring relations department is that they’re still working on it. This is unacceptable. We have spent $1400 on this vehicle ourselves and of course because there’s no resolution to the recall we’re still at square one. I’ve been polite. I’ve been nice. I am just tired of giving the same answer repeatedly with no remedies this is uncalled for. I put the incident date as the date from I received the recall letter I’d would appreciate any response about this issue. If indeed, there is a remedy soon, I was also told by abigail because there is no BMW repair around berkeley springs wv area that they would pay to have it towed to wherever it needed to go to get fixed. I thank you for your time if any information is needed please call me at [xxx] or you can send an email to [xxx] . Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Replaced thermostat, heater stopped working, vehicle overheated what seems to be a faulty water pump or thermostat, car smoked intensely drove short distance- thermostat melted- motor blew. This vehicle was well maintained***.
Low oil indicator doesn't light up until the oil levels are critically low. Dealer states that they've seen this happen a lot and it's "normal. " cost me over $4,000 to fix it at the dealer. 3rd door (suicide door) lock mechanism sticks/breaks down. After getting it fixed, the latch itself broke down.
Vehicle caught fire, while I was driving down the highway.
The frm control module (aka: footwell control module) suddenly failed and disabled: brake lights instrument panel illumination blinkers emergency flashers headlights stuck on dim/low beam tail running lights stuck on (not responsive to braking) all overhead, door edge and foot cabin lights nonoperational windows nonoperational fuel cap lock nonoperational led interior lights nonoperational obd nonoperational with ignition on, car must be running to enable passenger airbag intermittently on\off very unsafe and a nonwear item like frm should not just fail. Failed when starting vehicle.
After hearing a rattling while idling at a stop sign and then driving down the road, there was a terrible noise that came from the engine and the car lost all power. My husband pushed the car to the side of the road and opened the hood. It appeared that the timing chain had busted out of the top of the engine cover. We were very concerned as this could have happened on the highway, which he had just exited. We have been doing research and have found several others that have had this same issue in the Mini and would like to see it come to a resolution, as our mechanic is advising us that the cost of repair will be upwards for $6,000 and Mini is not covering cost of repair. We are wondering if there is a recall on these vehicles. We have read that their is an active class action suite, as well.
The manufacturer's provided drivers side floor mat slides up over both the brake pedal and accelerator causing unintentional braking and/or acceleration. I emailed the manufacturer regarding this problem, but so far no response.