Table 1 shows two common service brakes related problems of the 2011 Mini Cooper Countryman.
| Problem Category | Number of Problems |
|---|---|
| Brake Grinding Noise problems | |
| Brake Loud Noise problems |
We purchased a brand new Mini Cooper Countryman in early August 2011. However, by August 24,2011. We noticed that the brakes were grinding. We contacted the dealership and they agreed that the brakes were grinding and changed the back brake pads and rotors and we eventually had to go back the second time because the grinding was still there; then they changed the front brake pads & rotors. However, this did not help the issue. The brakes continue to have a loud grinding noise and we went back the third time with the dealership offering that they have someone in the factory visiting the showroom and would take a look at the brakes again but after their third inspection the dealership refuse to assist further on this issue. We have contacted the California state new vehicle board who recommended that we make a statement to the NHTSA. I feel that grinding brakes are a safety concern and need to be addressed.
The contact owns a 2011 Mini Cooper Countryman. The contact stated that the vehicle had a loss of power and the contact had to apply force to the accelerator pedal to no avail on numerous occasions. The vehicle was taken to an authorized dealer who had the vehicle for six weeks and was not able to repair the vehicle. The authorized dealer replaced the water pump, fuel filter four sets of brakes, three batteries, ignition coils, wiring and the computer but the failures recurred. The contact had the vehicle taken to an independent mechanic who diagnosed that the thermostat housing twice, core and new battery needed to be replaced plus the computer software was updated. The independent mechanic stated that there was a false reading from the computer. The contact stated after the vehicle was repaired it had continued to jerk violently while in drive or reverse intermittently. The vehicle has not been repaired. The odometer was fluctuating and not reading properly. The vehicle had continued to jerk violently, decelerated without warning and the brakes made a loud noise intermittently. The contact had the vehicle taken back to an indpendent mechanic for further inspection and diagnosis. The VIN was not available. The manufacturer was notified of the failure several times to no avail. The approximate failure mileage was 5,000.