Front Suspension Control Arm problems of the 2003 Mitsubishi Outlander

The contact owns a 2003 Mitsubishi Outlander. The contact received notification of NHTSA campaign number: 16v458000(suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dorsett automotive in terre haute, in refused to perform the repair because the passenger side outer tie rod and lower control arm needed to be repaired before the recall repair could be completed. The manufacturer was made aware of the issue and informed the contact that the components had to be repaired before the remedy could be performed. The failure mileage was approximately 148,000.

The contact owns a 2003 Mitsubishi Outlander. While driving unknown speeds, the control arm, ball joint, cross members, and cv axle detached. The vehicle was towed to the contact's residence and later towed to savannah Mitsubishi (8203 white bluff rd, savannah, GA 31406, phone number: (912) 226-6200) where it was diagnosed that the cross members were corroded through and caused the cv axle, ball joint, and control arm to detach. The vehicle was in the process of being repaired. The VIN was included in NHTSA campaign number: 16v458000 (suspension). The manufacturer was notified of the failure and informed the contact that they would not repair the vehicle. The approximate failure mileage was 150,000.

The contact owns a 2003 Mitsubishi Outlander. The contact stated that upon inspecting the vehicle, it was noticed that there had been extensive premature rust and corrosion on the lower control arm and the front sub-frame to the point that the part might fracture. The contact later received notification of NHTSA campaign number: 16v458000 (suspension), but was unable to drive the vehicle due to the failure. The contact indicated that the vehicle needed to be towed to the dealer and was uncertain of when the vehicle would be repaired. The manufacturer was notified of the condition and they provided no solution to get the vehicle to the dealer. The failure mileage was not available. VIN tool confirms parts not available.

I took my vehicle in to the dealer twice in 2006 about a "squeak" that I heard from the rear passenger side while driving. The first time a service tech drove the around the neighborhood, but couldn't hear anything. The second time. . . The same and your service department did not check it out on my request. The problem is that I wasn't simply that I was hearing things. At this point, the squeak is so pronounced that it can be heard from the inside and from the outside of the vehicle. I followed due diligence, so to speak, and sought help during the warranty period, but was not helped nor satisfied. On a recent brake inspection at sears, I was told that the suspension was the culprit. I suspected this all along. To date I have again visited my Mitsubishi dealer and they have arrived at a cost to repair and replace the rear upper control arms and both lower bushings. The dealer should have taking care of this a long time ago rather than telling me that they didn't hear anything. On my visit today, I was told that it isn't really a safety issue. In my view, when a vehicle squeaks as though something is coming apart. . . . It is a safety issue. On a recent brake inspection at sears, I was told that the suspension was the culprit. I suspected this all along. To date I have again visited my Mitsubishi dealer and they have arrived at a cost to repair and replace the rear upper control arms and both lower bushings. The dealer should have taking care of this a long time ago rather than telling me that they didn't hear anything. On my visit today, I was told that it isn't really a safety issue. In my view, when a vehicle squeaks as though something is coming apart. . . . It is a safety issue.