Transmission Not Go Into Gear problems of the 2007 Mitsubishi Outlander

The contact owns a 2007 Mitsubishi Outlander. While attempting to shift the vehicle into drive, the transmission failed to shift. The failure recurred intermittently. The vehicle was taken to an independent mechanic who diagnosed that the brake lights failed and the vehicle would not shift into gear. The independent mechanic did not repair the vehicle. The dealer diagnosed that the brake lamp switch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was previously serviced per NHTSA campaign number: 08v680000 (exterior lighting). The manufacturer stated that they would not assist because the recall repair had already been completed. The approximate failure mileage was 115,000.