Wiper problems of the 2010 Mitsubishi Outlander

The contact owns a 2010 Mitsubishi Outlander. The contact stated that after turning the front windshield wipers off, the driver’s side and passenger’s side windshield wipers remained in the upright position. The cause of the failure was not determined. The local dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA campaign number: 16v791000 (visibility). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 130,000.

I have contacted the dealership on many occassions and have been repeatedly told that the part is not available. If you sent me the recall notice how come the parts are unavailable? you need to rectify this situation.

The contact owns a 2010 Mitsubishi Outlander. The contact received notification of NHTSA campaign number: 16v791000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I received a recall notice in the beginning of December 2016 that concerning windshield wiper link seperation. It is now 3 months and I am still being told by Mitsubishi customer service that they still don't have the part to correct the problem. I think I have been more than patient after waiting 3 months. The manufacturer recall number is sr-16-009 and the NHTSA recall number is 16v791. I hope you can help me get this resolved.

Tl the contact owns a 2010 Mitsubishi Outlander. The contact received notification of NHTSA campaign numbers: 18v069000 (engine and engine cooling) and 17v461000 (visibility). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Salinas Mitsubishi (151 auto center cir, salinas, CA 93907, (831) 444-9458) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was called, but the contact was unable to speak with a representative. The contact had not experienced a failure. Parts distribution disconnect.