Table 1 shows one common electronic stability control related problems of the 2018 Mitsubishi Outlander.
| Problem Category | Number of Problems |
|---|---|
| Electronic Stability Control problems |
On may 1, 2020 I drove about 15 miles from my home to medford, oregon. I made one stop and upon getting back into the vehicle, I could not start or turn off the electrical component of the vehicle. The mainframe kept showing "electrical system service required" I could not lock the vehicle for safety. I could not drive the vehicle as it is its main purpose. I could not turn off the unit which most likely ran the battery down and is most likely dead. It had to be towed to the nearest dealership which cannot access recall information. They want to charge me $150 to diagnose, and cannot perform any recall work. I purchased this car to avoid getting fired from a job that I had to travel an hour each way. Three months later they laid me off. Now the car I purchased is not working. I had contacted the place I bought the car from after I purchased before this happened to get help with the recall which they assured me there was a place locally. Which there is not. The closest place is California or portland. Now that the car is not driveable, I cannot get it to the right dealership to be fixed under warranty. I don't have extra finances to manage this. I am a single parent on unemployment and I need a vehicle to be able to work. This situation is critical and I am very upset and disappointed in the lack of help and support I have received to have a working safe reliable vehicle. Situation: I drove to town. Parked in a parking lot. When I returned to the vehicle. It would not start. Brakes are locked. Stearing wheel locked. Shifter locked. Radio on. Electrical components would not shut off draining the battery. Windows can roll down, but cannot use power locks to lock the vehicle.
8 recalls on brakes. Electrical. Wheels. Collision. Stability. Emergency braking. Antilock brakes. Hydraulics.
Tl the contact owned a 2018 Mitsubishi Outlander. The contact stated that the vehicle experienced the same failure as listed in NHTSA campaign number: 18v621000 (forward collision avoidance, electronic stability control, service brakes, hydraulic, electrical system). While driving 28 mph, the vehicle crashed into a tree. There were no warning indicators illuminated. The vehicle was totaled and towed from the scene. A police report was filed. The contact sustained injuries, but did not receive medical attention. The dealer was not contacted. The vehicle was not diagnosed. The manufacturer was made aware of the failure. The failure mileage was 13,000.
On March 11 th, my Outlander was unable to stop and had minimal traction in about a quarter of an inch of snow causing my vehicle to hit a tree head on. I was driving under 30 miles an hour when the accident occurred. After hitting the tree, the steering wheel began to smoke. I was able to exit the vehicle and turned around to see the airbag only partially deployed. From there, my vehicle was declared a total loss. Now, after requesting my insurance company to demand a safety inspection from the Mitsubishi dealership to no avail, I've contacted Mitsubishi corporate and gave them my accident report with high concern in regards to the recall #18v621. I have offered to tow my Outlander to the dealership and they have responded to my concern by refusing to evaluate and inspect this vehicle. When I last spoke to my case manager at Mitsubishi corporate, she let me know there is nothing they will do. I have called the nashua nh dealership to make an appointment for safety inspection of this recall and they have refused to have the service department investigate. Today, I have been told upon towing my vehicle there that they refused delivery of the Outlander. I have not agreed to the settlement offered by my insurance and continue to seek means of having this vehicle inspected for the recall which I'm certain caused my accident. Corporate did state that if I subrogate than they may be able to diagnose my defective vehicle. As of today, I'm in the process of gathering documents.