Table 1 shows one common electrical system related problems of the 2023 Mitsubishi Outlander.
| Problem Category | Number of Problems |
|---|---|
| Electrical System problems |
The electrical system in my 2023 Mitsubishi Outlander has repeatedly malfunctioned since September 2023. The primary failure involves the dashboard completely shutting down while the vehicle is in motion, resulting in the loss of critical driving information such as speed and system warnings. The issue is intermittent but ongoing and may be available for inspection upon request. This failure creates a serious safety risk because I am unable to see essential driving information while operating the vehicle, placing both myself and my family at risk. The vehicle has been taken to authorized Mitsubishi dealerships multiple times for these issues. Repairs have been performed during these visits; however, none have permanently resolved the problem. The issue temporarily stops after repairs but eventually returns and continues to recur. The problem has been reproduced multiple times. The vehicle has been inspected by authorized Mitsubishi service departments on multiple occasions, but the underlying issue has not been properly diagnosed or permanently repaired. Prior to failure, there have been repeated battery-related issues and sensor malfunctions. The vehicle has required at least three battery replacements since purchase. These symptoms often occur before the dashboard shuts down. In addition to the electrical issue, the vehicle has also experienced fuel pump concerns, which have persisted despite repair attempts. This ongoing and recurring defect makes the vehicle unsafe to operate and remains unresolved.
Each time for the last year and a half that I have taken my car in for service or just stopped in and showed them that my radio is saying overheated current, they would test it and say that they couldn't recreate the error despite me showing that it would not connect my phone to the car or charge. I also reported having a random warning that my car was unleveled when driving and they said the computer shows no errors. When I last took my car in for an oil change 1/30/26 I had a break check done because my brakes acted like they didn't want to stop and were making a sound. They told me that my breaks and rotors were find and probably needed to be washed. The sound is louder now so I went to schedule my oil change and make the reports again to find out that the company closed down and there is no dealer close to my location. I filed a cfpb complaint due to the Mitsubishi telling me there is nothing they can do.
A software issue in the alliance in-vehicle infotainment (a-ivi) display unit cause the sirven to freeze or display black during a backing event.
The contact owns a 2023 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the instrument panel turned blank. Additionally, the contact stated that the rearview camera image failed to display while reversing. The vehicle was taken to the dealer, where the contact was informed that the infotainment system needed to be replaced. The system was reprogrammed several times; however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,057.
I am unsure of the proper name of the component with issues. There are several little issues but the main is, I believe it would be a software issue. . . Basically, on several different occasions (4) while driving at 60 mph and over, the vehicle suddenly stalled and shut off completely with no warning. The one incident which was the very first while I was driving less than 1 month ago. I was on a two lane road/freeway with another passenger in the back seat going somewhere between 60 and 65 mph. The car went completely black and everything shut down the entire vehicle, engine and all. I was in complete shock and end up scraping my front left rim on the curb I was next to, damaging the vehicle as a result. I am just recently out of my warranty and I do not have the funds to have it looked at just yet. I did inform the dealership that I purchased the vehicle from. I originally thought it was something maybe I had done to cause it. I also was completely unaware of any recalls on several of the year and model of my vehicle. When I looked up recalls on them, my vehicle has very similar issues to a lot of other cars like it that have already been recalled. I am upset because if I had known there were potential safety issues with these particular make and model car I would have not wanted to finance it, especially at the price point I have. It seems that several thousand were recalled a few months before I financed mine. Why wouldn’t I be notified that there could be potential safety issues when I was looking at the vehicle for purchase? now here we are and I don’t think it is a safe vehicle. I need to do something. . I am not sure I want to keep it honestly ! what can I do? please let me know at your earliest convenience. Thanks [xxx] [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Check engine light is on. My car is still under 5 year bumper to bumper warranty. My local Mitsubishi dealership closed and the nearest one is hours away. I also have a recall. I have called Mitsubishi customer service several times only to be put on hold without the ability to talk to someone to get these problems solved.
1) 12/20/2024: took the car to a Mitsubishi dealer as the 'check engine light' was on for a few days. They erased the code but could not diagnose the cause. Returned home and could not charge the car using the same standard outlet (level 1) I used since I bought the car. The instrument cluster displayed the following (please see pic 1): a) error message 'phev system fault, service required'. B) check engine light. C) forward collision mitigation system [fcm] off warning light. D) rear automatic emergency braking [rear aeb] system off warning light. E) plug-in hybrid ev system warning light. Since 12/20/2024, I have been driving the car with these serious safety issues. 2) 1/2/2025: 'on-board charger' was replaced by the dealer. But the same error continued. Per dealer invoice, they "performed drive cycle pattern 3 and the code returned". Obviously under certain conditions, the erased code returned. 3) since mid-November, 2024, I have been noticing two different ev range mileage. Please see pic 2. My phone app showed (on 1/26/2025) a 51 mile ev range whereas the instrument cluster showed only a 39 mile range. All the errors still remain as of 1/26/2025. 4) opened a case with Mitsubishi but they are refusing to respond with updates. With so many safety issues due to 'phev system fault', I am afraid of taking the car out.
I keep getting a message on my dashboard that indicates my engine malfunction power reduced service now…. This is the second time this has happen … first time I took it to dealer they said OH they don’t see anything after taking to put it on machine and it said my engine was failing then today easter it’s back and it’s really scaring me and the dealer is to far to be driving the car and this message keeps appearing.
Vehicle does not operate at temperatures below approximately 10 degrees fahrenheit due to manufacture failure to install a battery heater. Was inexplicably deleted from 2023 model year of vehicle. The heat pump system also does not work at low temperatures therefore an electrical resistance heating system is needed. Also, vehicles will not accept charge at low temperatures. The problem can only be confirmed at temperatures below 10 degrees. Vehicle warning lights confirm the problem is due to low temperature conditions. Research indicates numerous complaints that manufacturers are aware of and refuse to address. Could leave owner stranded if leaving vehicle in a cold location.
After using the Outlander for little over 500 miles a warning sign of parking brake sensor failure occurs every time I stop at a red light. Error occurs for a flash second and is hard to capture when driving.
Back up camera view is not clear, unreliable sixty percent of the time. Not able to see pedestrians or objects clearly or the distance from the vehicle. Twenty percent of the times it is clouded so dark it useless. Twenty percent of the time it is clear. Safety of others is at risk. Problem was reported to dealer twice at the location I purchased the vehicle. They ruled it off. The problem was reported to the manufacturer with no return call or response. The problem was reported to a different dealer which informed me that the manufacturer is not doing any repairs. The vehicle is available for inspection anytime. I have cleaned the camera lens and monitor screen with no good results. This is the second vehicle of this style from the same manufacturer I have owned. The first vehicle had no issues and both vehicles were shown to the dealer service department as well as sales crew.
Full digital driver display does not work when I start the vehicle.
In any instance where the electronic shifter does not have power, vehicle cannot be placed into neutral manually to be pushed to safety. Vehicle shuts down, immobile, in place with no warning. I was in drive for approximately 30 minutes. I put the vehicle in park, then in reverse to back out of a parking space. The car was never turned off. When I went to put the vehicle into drive, the entire car lost power. There was no warning. The car was completely immobilized perpendicular to traffic. Because the shifter is entirely electronic, any time the vehicle loses power (battery, alternator, electrical issues, chip processor problem) the car cannot be placed into neutral and there is no manual override. The battery power failed with no warnings.