Front Suspension Coil Spring Problems of Mitsubishi Outlander

Mechanic said my axle boot lock and strut spring broke and I need a new passenger front axle coil spring. Loud bang woke us up while car was in driveway. Related to recall NHTSA campaign 16v458000? also power steering leaking every time we fill it, that also might have a recall from what I saw. Mitsubishi dealer said there are no recalls for my car but seeing similarities with what is wrong with my car. Car was just sitting in my driveway when it anpped.

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Passenger side front coil spring fractured and separated while driving. This same issue was previously reported to NHTSA (complaint number: 11012748) for driver side front coil spring as well as to Mitsubishi north America (but got nowhere).

On January 2, 2018 our local overnight temperature was a negative (-)20 degrees f. That morning while still in my driveway, both front coil springs broke and the right front coil spring penetrated the inner sidewall of the 18" tire and this resulted in the tire becoming two distinct pieces. If this had happened while driving on the road, it could have resulted in a serious and possible deadly accident. Upon contacting my dealer, I was told that upon searching the Mitsubishi database, that a TSB 14-33-002 was no longer posted at the dealer internet access point, apparently it had been purged from the system. I learned of TSB-14-33-002 by other searching online. Mitsubishi would not cover the failure, despite it's seriousness to public safety. I am concerned that 2007 Mitsubishi Outlanders have a metallurgy problem or faulty manufacturer's design, and should be the subject of a national safety recall - at least in colder climate states that use calcium chloride or salt on their roads. I have the car currently in a heated garage awaiting an inspection by NHTSA or Mitsubishi. My complaint in writing to Mitsubishi remains unanswered. I suggest that if these vehicle suffer failed front coil springs and are involved in an accident, that the broken coil spring will be considered a result of the accident rather than the cause of the accident. If there is a chain collision involving other vehicles, then again the driver may be blamed as the cause, when in reality the failed spring was the cause. Suggestion: NHTSA might check for all sub-zero temperature accidents involving 2007 Outlanders and determine if they suffered broken front coil springs and a torn up front tire. Photos attached to this report. Additional photos can be taken once the replacement $260. Springs arrive and we replace them, documenting our findings. I am willing to submit for metallurgy tests.

Front driver side coil spring broken . When pulling out from parking lot heard a rattle and popping sound had it check by a mechanic and found that the spring was broken.

Driver's side front coil spring fractured and separated while driving.

While inspecting vehicle, discovered rotted front crossmember (driver side, metal forming part may have been improperly stamped resulting in the metal becoming thinner and rust it very fast ), which can fail any time involving other steering components to separate of the frame which may result in the loss of steering control and leading it to a big crash or fatal accident . There were few complains on this site, regarding same problems on a different Mitsubishi models and also recall NHTSA campaign id no. : 06v334000 for 2007 Mitsubishi eclipse affecting 1516 cars. As much as Mitsubishi uses same suspension components for different models other Mitsubishi vehicles may have same issues. My Mitsubishi Outlander 2007 was repaired at Mitsubishi dealership about month ago. During repair on front suspension (front shocks, coil springs and stabilizers were replaced because extended warranty) but I wasn't told about other even worse problems. See photos.

Left front coil spring shattered in 2 places at 101k, which is well within the 120k/9 year coverage extension in TSB-14-33-002. Mitsubishi would not reimburse as the repair was not made at a dealership. I explained the car was virtually un-driveable and had no choice but to go to a local repair facility (nearest dealer over 15 miles away). The response I was given was that I should have had the car inspected at a dealership prior to the spring breaking, and that I should always be checking for recalls and TSB's relative to my vehicle. Typical to blame the consumer.

I was leaving work when I heard a loud bang come from the front end. I pulled over and could see the front coil spring on my drivers side was broken. I parked it until I could figure out what needed to be done. I found out that Mitsubishi extended the warranty to 120000 miles I had 123995. I called the Mitsubishi parts department near my area and they had a set, I told them I wanted to find out if Mitsubishi would honor the warranty since the mileage was so close, before I paid for them. It took Mitsubishi a couple of days to get back to me. They told me they wouldn't do anything about it. I asked if they would pay for the springs and I would do the labor myself, they told me no. I called the parts department back they had already sold the ones they had in stock. It seems to be a common problem because they had to order them and they were on back order (it took 2 weeks to get them). When the parts finally came in I got both front springs because I was told you should replace both at the same time. It was a good thing I ordered them both because the day I went to install them, I looked and noticed the passenger side had broken while the car was just sitting there and the crazy thing is both springs had broken in the exact same place. Mitsubishi must have a data base and knows pretty close to when the springs are going to break and made the warranty just shy of when they would break. I just seems the odds of both springs breaking at almost the exact same time is astronomical. I kept the springs in case anybody needs to see them. I also looked on line and found quite a lot of complaints about the same problem all over the USA and canada and doesn't seem to matter if it's in a cold or warm state. Most all of the complaints were after the extended warranty had expired. Mitsubishi should do a recall because it could cause an accident if it happens at a high rate of speed.

In April 2014 Mitsubishi sent out a service bulletin TSB-14-33-002 extending the warranty to 9 years/120,000 miles on our 2007 Outlander as they had "determined that there is potential for the front coil springs on your vehicle to corrode from prolonged exposure to anti-freezing agents. . . . . Which may cause the spring to fracture. ". At 151,281 miles my daughter was backing out of our driveway, heard a very loud "crack" or "snap" in the front of the car while she turned to drive away. We drove it to a nearby garage who determined that the front coil springs were indeed fractured. We spent $1176. 48 getting the parts replaced. Fortunately for us our daughter was not at a highway rate of speed or we are certain she could have been involved in an accident and hurt. I have called Mitsubishi for a refund, but since the mileage was over their "voluntary warranty extension" they will not reimburse me. It is clear to me that Mitsubishi has acknowledged a safety issue (possibly to appease NHTSA?) and they are hiding behind a technicality (since I am circa 30,000 miles past the "extended warranty") and not standing behind their product - a product which they have knowingly acknowledged a safety defect with the coil springs. Mitsubishi should be required to reimburse me, and also to recall the affected vehicles and replace the affected components at their cost as they know they have vehicles running down the road with bad coil springs. This is a dangerous situation.

Mitsubishi has extended the warranty on this vehicles front coil springs to 120,000 miles or 9 years (whichever comes first). My front coil springs went bad at 120,500 and Mitsubishi refuses to make the necessary repair to their defective parts. The front coil springs, according to Mitsubishi have a "potential" to "corrode from prolonged exposure to anti-freezing agents (such as calcium chloride) used in cold weather areas to clear ice and snow from roadways". I do live in ohio and we have a lot of snow here, but upon searching online I have found that many others who do not live or travel to areas where roads need to be salted (e. G. Texas, florida) have also had the same problem. Also, if alternative front coil springs do not have the potential to corrode under these conditions, should Mitsubishi not be liable for providing customers with these satisfactory parts regardless of mileage? it seems to be universal and it is my belief that Mitsubishi put out a vehicle with a defective part that they are now refusing to recall. Their negligence in this matter is not fair to consumers who pay for quality vehicles with quality parts.

The contact owns a 2007 Mitsubishi Outlander. While the contact was driving in reverse, a loud banging noise was heard outside of the vehicle. The vehicle was towed to an independent mechanic where they informed the contact that the front passenger side coil spring fractured and during the repair procedure, the front driver side coil spring fractured unexpectedly. Both coil springs were replaced and the mechanic advised that both coil springs were defective due to a manufacturer design flaw. The manufacturer was made aware of the problem. The approximate failure mileage was 64,000.

The contact complained about front suspension problems since purchasing the vehicle. . There was a strong noise in the front suspension besides the alignment problems. The contact took the vehicle to the dealer 8 times. At first they identified the problem as the spring coil front improper adjustment. But the noise persisted. Then , they relocated the spring front coil strut and corrected the improper front toe adjustment. The noise continued at a different level, especially when making turns on a bumpy roads at any speed.

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