Steering Anti-theft Device Problems of Nissan 370Z

Tl the contact owns a 2010 Nissan 370z. The contact stated that the vehicle failed to start when the engine button was pressed. The vehicle was towed to an independent mechanic who diagnosed that the electric steering column lock failed. The vehicle was then towed to ray brandt Nissan (4000 lapalco boulevard, harvey, la 70058, (504) 367-1666) where the steering column failure was confirmed. The contact spoke with the manufacturer to have the vehicle repaired per the Nissan warranty regarding the steering lock mechanism, but the vehicle was not included. The manufacturer provided case number: 34390382. The vehicle was not repaired. The failure mileage was 19,800.

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The vehicle had been parked in a residential driveway. Without any indication or warning it was fully immobilized and could not be moved at all. Had the vehicle been parked in a remote or congested area a hazard certainly would be presented. The vehicle had to be towed to Nissan dealer where the issue was diagnosed as a failed electronic steering column lock (part number 48700 manufactured January 28th 2010). The Nissan service fitted a different/revised part at a cost of $1,608. 00. Nissan has a voluntary service campaign addressing this exact "manufacturing irregularity. " a claim was filed but denied because this vehicle/model was not included. Nissan customer affairs refused to provide any additional information, stating simply "that is proprietary. " a quote from the campaign literature, �dealer will replace the existing electronic steering column lock (escl) with an electronic steering column box (escb). The escb will replace the escl assembly, but will no longer lock the steering wheel when the vehicle is parked and turned off. The steering wheel locking function is not necessary as the vehicle is also equipped with an anti-theft immobilizer to help prevent theft. Installation of the escb will eliminate the possibility of a no-start condition related to the manufacturing irregularity on the escl. � pictures of the defective part, including markings are attached.

Parked car in morning. Car would not start at night. Yellow indicator on dash. Problem was known issue with the steering lock anti-theft device. Prior model years recalled, only 2011 was not covered under recall. Car had to be towed. Over $1200 repair at dealership. Part was $775.

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