Brakes Failed problems of the 2008 Nissan Altima Hybrid

The contact owns a 2008 Nissan Altima Hybrid. The contact stated that the brakes failed when applied, causing the contact to crash into a wall and another vehicle. The police were not contacted and there were no injuries. The vehicle was taken to the dealer where they advised her that the floor mat could have caused the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 10,700. The current mileage was approximately 10,800. The VIN was unavailable.