Table 1 shows one common equipment related problems of the 2011 Nissan Cube.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
While driving down the road I notice a burning smell and loud muffler/exhaust noise. When I pulled over to look under the rear of the car to inspect the muffler I saw a large whole in the rear bumper and the muffler had loosened. The muffler pointed up so that it was directly aimed at the inside of the rear bumper. This caused it to ignite and burn a hole in the rear bumper. I called Nissan corporate to file a claim and they informed me I had to pay for the repairs because they had not issued a recall for this issue. The local dealer said this is a common issue with this vehicle, and is now unsafe to drive because it could cause a larger fire and ignite the floorboard or the muffler could fall off while driving. The service manager at the dealer told me they would replace the muffler and necessary parts at my own cost or weld it back, but it would be the same parts that are known to easily defect in this manner. I have looked on the internet and found other people who have had this issue with Cube's and other Nissan's around the same years of production. Some issues appeared as early as 12,000 miles and the manufacturer covered the cost under warrant, but mine won'the since it has 70,000 miles. I have no undercarriage damage so they believe it was rusted out because of salts on the road to treat ice and snow in my region.
2011 Cube, rear door will not open. No door handle in side of vehicle, no way to open. This is a real hazard. I have seen a lot of complaints, from other Cube owners with the same problem.
On April 26, 2013 while leaving the grocery store with mom & newborn my vehicle would not start. I immediately called cerritos Nissan & asked what the warranty mileage was on there vehicles which they informed me 36k. I got my vehicle to start after several tries, and took my vehicle to Nissan and after 3 hours I was told the battery was very low & they would only be able to charge my battery. (based on Nissan warranty guidelines) my vehicle left me again that weekend on Sunday 4/28 aaa was called to jump start my vehicle. I called Nissan consumer affairs & spoke to a representative who offered me $100. 00 reimbursement if I purchased & installed my own battery. I asked why Nissan was not replacing the battery at the dealership, rep explained they are not able to obligate dealerships to make such request, my case was then escalated to the regional consumer affairs specialist who was difficult to get a hold of. After 2 weeks the regional specialist was in touch with me & was no help. I explained to the specialist the original battery with the vehicle was defective and why did I continue to have these issues with my vehicle. He was not able to explain to me why. I told the specialist I was going to be purchasing my own battery & faxing my information so I could be reimbursed as promised from previous rep. The specialist informed me that offer was no longer available due to my case being escalated to him. At this point my problem has not been resolved. Nissan has yet to address my concerns & explain why I keep having these problems. Its very troublesome that I am experiencing these problems with a new vehicle which was purchased to transport my self & newborn, worrying my car can leave us stranded at any time, due to Nissan negligence.