Defroster/defogger/hvac System Rear Window problems of the 2024 Nissan Kicks

The contact owns a 2024 Nissan Kicks. The contact stated that while driving at an undisclosed speed, the defogger was activated, and the rear glass fractured. The contact stated that the sound was like a loud gunshot. The sound almost caused the contact to drive off the roadway. The contact stated that upon inspecting the vehicle, the wiring at the bottom of the glass was loose. The dealer was made aware of the failure. The vehicle was scheduled for diagnostic testing within days. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 2,100.