general problems of the 2019 Nissan Leaf - part 1

The recall was issued in 2024. . . There is still no remedy for it. I cannot use the vehicle to drive long distance and am very upset that Nissan continues to ignore consumers and not own up to the problem with the battery and fast charging.

While I have had no issues so far, the recall has been in place since September 2024, and Nissan has not provided a fix. This is far too long.

Back up camera stops working randomly, displays blank screen. Was supposedly fixed by dealer in recall repair. Problem still occurs.

I am writing to make a formal complaint on how long this recall is taking for my vehicle. It’s been almost a year and no updates. I tried to get an appraisal for my vehicle but was turned away because the dealerships are unable to purchase my vehicle until the recall is resolved. I think its dangerous and very careless to know about this fire hazard while using the chademao fast charger but assume people will not need to use it over the course of the year. I have used the fast charger against the recall issue only in emergency situations, with caution, however, I don’t want to feel afraid to use it. Plus I am noticing a lot of fast chargers are taking this type of plug out of many chargers in my area. Is there an update with what Nissan will do for this recall? will they switch over to the new standard fast charger adapter? I hope to find some answers when submitting this complaint.

Nissan has told it's customers to not fast charge the vehicle due to the risk of a battery fire, which is a big issue if you are trying to drive a longer distance. No ability to safely fast charge this vehicle makes it worthless unless you use it locally only. Nissan has promised a remedy for this situation, first deadline was March 2025, but they have consistently delayed this action. Something needs to be done in order to rectify this issue. I do not feel safe fast charging this vehicle, and it's pretty worthless to me as a primary vehicle.

I purchased a 2019 Nissan Leaf in January 2024 and registered it with the dmv. Nissan never notified me of recall r24b2, despite federal requirements that current registered owners be contacted. Because I was not notified, I used level 3 quick charging more than 50 times before learning of the recall. The recall states that using fast charging can pose a fire hazard and risk of injury or death. Nissan’s failure to notify me placed me, my children, my passengers, and vehicles parked near me at charging stations in danger. Nissan has admitted that they never notified me, and I have written confirmation from them and from NHTSA that manufacturers are required to notify all registered owners. Nissan has still not provided a concrete remedy or addressed compensation for the danger and hardship caused. This is not just a defect — it is negligence and a serious consumer safety failure. I request that NHTSA investigate Nissan’s failure to notify owners and require Nissan to provide both a timely remedy and financial compensation.

I was driving on the highway and sped up slightly to get into the passing lane. Suddenly, the dashboard changed to “service ev system no power” and the car completely dropped out of acceleration, DE-accelerated and lost power. With no warning. With the momentum I already had, I was able to get to the shoulder, but if anyone had been behind me, I would have been hit.

Received a recall notice for my 2019 Nissan Leaf that there was an issue with the battery, they promised a remedy by November 2024. They then pushed the remedy 6 months and we are past the pushed time. The recall states that there is a chance of fire if using the high speed charger. Makes the car unusable for long distance travel because I have small child and will not risk her safety to charge the car on a trip.

This vehicle has recall with fast charging component. When we purchased this pre-owned car, the remedy date for this recall was given as November 2024. Hence we purchased this vehicle even though there was a recall. Now the remedy date on the website shows as March 2025. Because of which we are not able to use this vehicle to go office where we could have charged the vehicle using fast-ev charger in office parking. It is inconvenient for us.

Under battery recall, unable to charge with public chargers (incompatible standards and fire risk) and at home. Being legally represented by mfs legal and filed case with Nissan consumer affairs case [xxx]. No software update or fix in sight. Talked with consumer affairs as well as future Nissan in folsom and roseville with no solutions! information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I am filing this complaint regarding the ongoing safety risk and lack of remedy for NHTSA recall 24v-700, which affects my 2019 Nissan Leaf. This recall was officially initiated in September/October 2024 due to a risk of high-voltage battery fires during level 3 (DC fast) charging caused by lithium deposits in the battery cells. It has been approximately 16 months since Nissan issued the interim notification advising owners to stop using level 3 quick charging. To date, no functional remedy has been provided. This delay has resulted 1. Unaddressed fire risk: the vehicle contains a known defect that can lead to a thermal incident. While Nissan’s interim "solution" is to avoid fast charging, the underlying hardware defect remains in the vehicle. 2. Loss of essential functionality: I am unable to use the advertised DC fast-charging capability of my vehicle. This severely limits the vehicle's utility for trips beyond its immediate range and forces me to rely exclusively on slower level 1 or level 2 charging, which is not always feasible. 3. Unreasonable delay: under 49 u. S. C. Chapter 301, manufacturers are required to remedy safety defects within a reasonable time. A delay of over a year for a software-based fix (which Nissan has stated is the intended remedy) is unreasonable and leaves the consumer with a diminished and potentially hazardous product. I am requesting that the NHTSA investigate the cause of this extensive delay and compel Nissan to either provide an immediate repair, offer a vehicle buyback, or replace the defective battery modules, as the proposed software "patch" appears insufficient to address the physical cell degradation.

Manufacturer name : Nissan north America, inc. Submission date : Sep 19, 2024 NHTSA recall no. : 24v-700 manufacturer recall no. : r24b2 my vehicle: 2019 Nissan Leaf description of the safety risk: while the vehicle is level 3 quick charging, the increased electrical resistance could result in rapid heating of the battery. If quick charging continues, a battery fire may occur increasing the risk of injury. This recall has been open since sept 2024. The promised remedy date (Nov 2024) has passed. My VIN look-up still shows no remedy available which means I am unable to use level 3.

Recall campaign r24b2 was issued 9/20/24 and there is still no remedy. It has prevented me from using my vehicle as intended because I am unable to go anywhere with a longer distance since I can't use level 3 charging. This issue has not been fixed in a timely manner and I contacted the dealership in 2025 - they did not respond. This is unacceptable. I believe I am entitled to a repurchase since I am unable to fully utilize this car safely. Also, another problem was just discovered regarding the heating system not functioning properly on extremely cold days. I live in mn and this has been a serious problem this winter. I hope Nissan is investigated.

I own a 2019 Nissan Leaf that is subject to safety recall # rs4b2. Outrageously, while this safety recall was issued almost a year ago, Nissan has to date still not offered an actual remedy. Instead, for the last year, Nissan's "remedy" has been to simply instruct Leaf owners to indefinitely refrain from DC fast-charging our vehicles. This instruction is not only logistically absurd - akin to telling the owners of gas vehicles that they can't visit gas stations for an entire year - but also financially damaging: it has rendered our vehicles totally unusable for many driving applications for almost a year. As such, Nissan's instruction to its customers to indefinitely refrain from using their vehicles the way they were marketed and sold is not merely an inconvenience but rises to the level of consumer fraud. I have asked Nissan to provide just one of the following, all of which they have refused: 1. A loaner Nissan Leaf capable of safely DC fast charging 2. An offer to repurchase my Nissan Leaf 3. A statement in writing from Nissan USA that while waiting for Nissan's still non-existent remedy to its safety recall, I may continue to DC fast-charge my Nissan Leaf without voiding the 8-year/100,000-mile battery warranty. I would be willing to accept any one of these three solutions at Nissan USA's choosing. What I am not willing to accept is being told that, until Nissan gets around to releasing a remedy to a safety recall that it issued almost a year ago, I may not use the car that I purchased according to its specifications. What can NHTSA do to force Nissan to resolve this issue?.

Nissan has reported than some cars could abruptly catch fire while DC fast charging due to excessive lithium deposits within the battery cells. In certain circumstances, those excess deposits could create additional electrical resistance while fast charging, overheating the battery pack and causing a fire. The NHTSA's reference number is 24v-700. This problem was first discovered in 2024 and officially reported in September 2024. This is nearly a year and a half ago and limits the usefulness of the vehicle to local driving only. It is ridiculous that a remedy still hasn't been implemented.

September 19, 2024: nhsta recall 24v-700 due to lithium battery fire risk. I was advised: do not quick charge. Two interim letters were sent in October and November 2024 saying no remedy was available; do not quick charge. A third interim letter was in June 2025 sent saying do not quick charge but remedy would be available in third quarter 2025. All of the above is verified in nhsta safety recall report: [xxx] . This report indicates that an interim remedy is being tested, a remedy that will shut down the vehicle if the battery overheats to a point that it might cause a fire, but there is no permanent remedy available. I have received no communication from Nissan for the past 6 months. In December 2025, I asked my local Nissan dealer is a remedy was available and I was told they did not have a remedy available. I have now been unable to quick charge my car for 16 months. This is an egregious violation of my warranty. Nissan needs to repurchase my Leaf. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Nissan announced recall r24b2 on September 19, 2024. The vehicle is at risk of overheating/fire when fast charging. Nissan has not provided any solution to this issue in the 14 months the recall has been open. Dealers have no information, Nissan says they are "working" on a software fix but give no date or schedule for repair. The official response from Nissan corporation has been to tell us that they believe the recall solution of "do not fast charge" is sufficient and they do not need to provide us any further assistance or compensation. The vehicle cannot be driven further than a single charge will allow because major ev charging station companies have now banned Nissan Leaf's from using their stations because of fire risk. This means outside of my home, I cannot charge the Leaf at all. There is no usability of a vehicle that cannot be charged or powered outside of the home for risk of fire or damage to the battery. I was charged more money to have fast charging and a larger battery in this vehicle to be able to utilize it for all of my driving needs, including the ability to fast charge to increase range of the vehicle. Our vehicle had swollen battery modules that had bent or damaged the stacks and required a new battery to be installed due to the swelling of the modules leaving the vehicle unable to power on. Nissan replaced the battery in October 2025, but informed us despite a new battery the vehicle still cannot be fast charged, as they are still unsure of how to fix the rapid heating of the cells. The vehicle will likely see the same swelling and degradation of the batteries without a proper solution from Nissan, leaving me to minimize any driving of a vehicle I am actively paying for, to avoid risk to my family, home and vehicle.

This is a follow-up to my last complaint because I never received a response. A year ago, Nissan issued a safety recall for some 2019 and 2020 Nissan Leafs that they still don't have a remedy for (manufacturer recall # r24b2; NHTSA recall # 24v-700). This recall instructs affected owners not to DC-fast charge our vehicles, which means we can't drive our vehicles in many applications. Nissan is supposedly always "finalizing" this remedy, and the remedy is supposedly always "coming soon. " then, when the promised release date comes and goes, Nissan just announces a new future release-date for their still non-existent remedy. This has been happening for a year. Owners are supposed to just not use our vehicles the way they were advertised. We're supposed to just not drive our vehicles on trips requiring a DC-fast charge, even though the ability to DC-fast charge is one of the reasons we bought this car. How is this legal? is the NHTSA planning to do anything to make Nissan issue a remedy for this safety recall?.

I am currently using a 2019 Nissan Leaf electric vehicle and the vehicle is still under Nissan's 7-year warranty. In September 2024, Nissan sent me a notice advising me to temporarily stop fast charging the vehicle to avoid overheating the battery and possibly exploding and wait for them to fix the vehicle charger. Two months later, Nissan continued to send me a new notice and continued to schedule me until spring 2025. I still trusted and waited for them, in June 25 Nissan sent me a third notice to wait until the third quarter of this 25. Up to now, more than 9 months have passed but they still do not have spare parts to replace my vehicle and I still do not know if Nissan will have spare parts for my vehicle by the end of the third quarter of this 25? in the past 9 months, I have had to spend a lot of time every time I need to charge my car. Just because I don't have my own house so I have to take my car to the charging station and every time I charge I have to wait for about 5 hours. I don't understand what Nissan wants now? ?.

My vehicle is subject to a manufacturer’s recall that was issued well over a year ago. It is allegedly unsafe to use level 3 charging on my vehicle due to a risk of the battery combusting. The manufacturer has not announced a fix or even issued a current expected arrival date for a fix.

Three issues remain unsolved as Nissan states there is no current fix. 1) recall for battery/fast charge. Recall was supposed to be fixed by Nov 24 and has not been fixed. Fast charge could lead to fire. Charging is limited to level 1 or level 2. 2) software update causes heat to stop working at will. This is a safety hazard as temps in the upper midwest dip below zero degress. Nissan consumer affairs state their engineers are working on it, but this is the second winter season I'm dealing with this. 3) infotainment system reboots daily at will and this is a safety issue as well. There is TSB that fixes this but my VIN is not included in the TSB therefore Nissan refuses to update it.

I have the same complaint as the other 2019 Leaf owners. It's been over a years since I was told a recall was in effect for the car I haven't been able to drive it any significant distance because I can't use a fast charger. Additionally, the rear camera that had been recalled and supposedly fixed is now malfunctioning again. When I contacted Nissan I did get in touch with the arbitration department but they are giving me the runaround.

Because of the uncorrected recall issue, I have been unable to use the quick charge on my vehicle for 8 months. This has been an great inconvenience and will cause me to **have to rent a car for the summer if the problem is not corrected. ** remedy has missed the promised fix date by two months already. From the recall notice while an affected vehicle is level 3 quick charging, the increased electrical resistance could result in rapid heating of the battery. If quick charging continues, a battery fire may occur increasing the risk of injury. Customers are instructed not to use level 3 quick charging via the chademo connector until the remedy is completed.

On 7/19/2024 while charging the car at chargepoint johns creek, I heard a "clunk" sound as if something had popped off from beneath the body of the Leaf. At the same time, the charging emergency stopped. Smoke started to come out from under the Leaf. There was a smell as if something was melting, making me feel dizzy and nauseous. I felt a sense of confusion from inhaling the smoke. Since both my son and I were outside the car, we were able to quickly pull away and escape as soon as the smoke started. If we had been inside the car, or if this had happened while driving, we might have been unable to escape in time, lost consciousness from the smoke, and possibly died in the fire. The smoke continued for about 15 minutes, followed by a fire. At the same time, there was a sound of something exploding. The police arrived, followed by the fire truck. It took a long time to extinguish the fire, possibly because the lithium battery caught fire. Please refer to the video. ??mental and physical condition after the accident both my son and I are experiencing symptoms similar to ptsd. When we smell smoke or drive a car, we feel chills, nausea, and dizziness, which negatively affect our daily lives. This incident left burn scur to my son and has started having nightmares and crying at night. Seeing an electric vehicle scares us to the point that our bodies freeze and we can't move. Also, seeing fire or hearing car sounds suddenly makes us tremble, our hearts race, and we have difficulty breathing. We start crying uncontrollably in a panic, and it takes time to calm down. It is difficult to control our emotions. We are experiencing insomnia, likely due to the excitement of our nerves from the accident. We probably need mental treatment such as therapy and physical treatment to alleviate insomnia and tension.

In January 2024, the rear camera on my 2019 Leaf sl plus failed to work. I took it to local Nissan dealer and they indicated that could be a loose connection. They accidentally tap on the camera and it return to function for a while. I reported this to Nissanconsumeraffairs@my-Nissan-USA. Com in January. An agent called me and after a month of evaluation he told me Nissanconsumeraffairs could not repair for me on this item. Their previous recall on the rear camera on other Leafs does not cover the this vehicle with this VIN number. My rear camera currently does not work.

Having issues with the back up camera it will randomly not work, showing a black screen instead of rearview. Other times the image is excessively dark compared to other surround camera views or has horizontal lines that interfere with view. Car is available for inspection. I have reported to the dealer multiple times. They have not been able to replicate. The problem is intermittent, dealer has not been able to replicate. Asked that I take video when it occurs which I have done. No warning lights or lamp or consistent pattern to warn when the issue will occur. Most recent incident noted below.

After recently doing the recall update on the vehicle, I have noticed that the battery percentage light indicator now significantly drops its percentage sometimes upt to 15% within a couple of minutes driving at a constant speed and then when slowing or coming to a complete stop the battery percentage will increase back anywhere between 10 and 15 percent which leads to deceiving the driver and may cause the vehicle to go into safety mode. Continues to occur every day I use it since it is a commuter vehicle for me. Unable to updload a video. Please email me correspondence so I may send a video.

Rear camera shows black screen when backing up. Guidance lines are still present. Research online indicates this to be a common issue with my vehicle.

Backup camera stopped working. There has been no damage or known circumstance that may have contributed to this failure.

The issue with our car is that the distance-to-empty (dte) calculation for miles remaining for battery charge is very inaccurate. This issue causes the car to prematurely alert the driver that the battery is depleted when it truly is not depleted. While not a true safety issue, it's a driver distraction that can certainly lead to a safety issue. Here's an example of the problem: 1. Fully charge vehicle- the dte registers 223 miles remaining; reset trip meters. The Leafspy application shows a 215. 9 miles which appears the more accurate reading. 2. Drive 158 miles, the dte now says only 3 miles remaining. (the dte dramatically drops after 100 miles of driving each time). The car's historic miles/kwh is 3. 9 and is consistent so issue is not related to lost efficiency. 3. Drive another 14 miles to 172 miles, Leafspy indicates a 23. 8% battery state of charge and 49. 5 miles remaining to 2% charge 5. Check the math for Leafspy: 216 - 172 = 44 miles 6. I have been auditing the car for a few months and Leafspy is super accurate. The battery is good, the Nissan dte calculation is not. We have taken the car to two dealers and have contacted Nissan ev customer support (1-877-664-2738). I warned Nissan I was going to issue a report so things get documented more.

Car backup camera stopped working. Screen is black or showing green and pink static lines. Several months prior the car entertainment system would come on momentarily for few seconds when the car was off (not powered). Other occasional issues related to blue tooth not recognizing phone ( not sure if all of these issues are related).

The backup camera on our 2019 Nissan Leaf (VIN : 1n4bz1cp3kc309174) works sporadically. There's a recall for the same issue but it doesn't cover our model year.

The rear view mirror camera does not display an image on the console. Visibility behind the car is very poor without this camera due to the car's design, creating a hazardous driving condition.

Backup camera is a blank screen or pink screen.

The contact owns a 2019 Nissan Leaf. The contact stated that after starting the vehicle, the defroster was activated; however, the defroster fan motor became inoperable, causing the front and rear windshields to become foggy. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle was not included in NHTSA campaign number: 23v048000 (equipment, visibility). No further assistance was provided. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not included in the recall. The failure mileage was 55,000.