general problems of the 2020 Nissan Leaf - part 1

The contact owns a 2020 Nissan Leaf. The contact received a phone call advising to take the vehicle to the dealer to be repaired under NHTSA campaign number: 24v700000 (electrical system). The vehicle was taken to the dealer, where a first-phase software update was performed as an interim repair, and the contact was advised to use quick charging after driving the vehicle for a limited amount of time. The contact followed the dealer's instructions and returned to the dealer, and was provided a gift card. The contact used the level 3 quick charging after the repair. The contact later received a message not to use the level 3 quick charging feature. The contact was confused and contacted the manufacturer, who was unable to confirm whether the interim recall repair was performed. Upon contacting the NHTSA hotline, the contact was informed that the VIN was still under recall and that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA campaign number: 24v700000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

This vehicle is subject to safety recall 24v-700 (manufacturer recall r24b2) due to a defect in the lithium-ion battery that can cause a fire during level 3 DC fast charging. Since the initial notice, I have received four separate recall communications from the manufacturer, yet as of March 2026, no permanent remedy has been provided. The manufacturer’s only "interim" solution is an instruction to refrain from using the level 3 DC fast charging (chademo) feature. This has effectively disabled a primary advertised function of the vehicle and creates a substantial safety risk should the port be used. This defect has rendered the vehicle unsellable on the secondary market and significantly impairs its daily utility, as I am unable to use charging infrastructure at my place of employment. The manufacturer continues to delay the final remedy with "coming soon" notifications, leaving me with an unsafe and substantially devalued asset for over a year.

Probably related to vehicle battery recall (that Nissan doesn't have a solution for yet), but when the battery gets beneath 30% it drops suddenly to 0%. I lost propulsion on the highway and it was dangerous. Going at a much lower speed than traffic it was difficult to work my way over to the right emergency lane. Even though my battery had recovered back to 25% after I stopped, the accelerator pedal would not move the car.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA campaign number: 24v700000 (electrical system); however, the part was not yet available for the recall repair. The contact had received the notification 18-months ago; however, parts were still unavailable. The dealer was contacted every six months, and the contact was informed that the part was still unavailable. The manufacturer was contacted; however, the contact was informed that the part was unavailable. The contact had not experienced a failure.

Recall incomplete safety issue since 2024- level 3 rapid charging not available to use due to possibility of combustion.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA campaign number: 24v700000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that the recall had been open for 18-months, which was unacceptable. The contact stated that due to the unrepaired recall, the vehicle could not be charged using the quick charge, which was an inconvenience. The dealer was contacted; however, the contact was informed that parts were not yet available. The manufacturer was contacted, and the contact was informed that the remedy was not yet available. The contact had not experienced a failure.

Looking to get some kind of compensation or repurchase from Nissan for this long unresolved vehicle recall.

The contact owns a 2020 Nissan Leaf. The contact received notifications of NHTSA campaign numbers: 24v700000 (electrical system) and 24v071000 (back over prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA campaign number: 24v700000 (electrical system). The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was called, but he received no response. The contact had not experienced a failure.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA campaign number: 24v700000 (electrical system); however, the part to do the recall repair was not available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was contacted, and a case was filed. The contact was informed that the parts were not available. The contact stated that the manufacturer had more than enough time to develop the parts. The contact stated that the unrepaired recall was an inconvenience. The contact had not experienced a failure.

Nhtsa 24v-700 was announced September 2024. It is now January 2026 without a fix nor can I fast charge, preventing me from using this car for daily travel. What is NHTSA’s recommendation for this recall? Nissan keeps extending the date for a fix.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA campaign number: 24v700000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that the incomplete recall was a great inconvenience because the vehicle could not be driven on a road trip. Additionally, the contact stated that the dealer had previously scheduled a recall repair appointment, but the appointment was cancelled because the recall remedy would not correct the safety issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Nissan still has not provided a remedy for recall number Nissan recall r24b2 NHTSA 24v700000. This prevents me from being able to access the full use of the car because I cannot fast charge without risk of damaging the ev battery. Just last week I had to borrow a gas car and pay for gas in order to take a road trip. This is unacceptable. We should have a remedy by now.

The front collision detection system frequently stops working, especially when there is wet weather. The little light on the dash comes on that shows it's not working. Also. My car has a serious battery issue that is not related to the fast-charging issue with the current recall. The battery frequently loses charge while driving, and I have to cut trips short and head home in "turtle mode".

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA campaign number: 24v700000 (electrical system); however, the part to do the recall repair was not yet available. Two local dealers were contacted on several occasions; however, the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA campaign number: 24v700000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA campaign number: 24v700000 (electrical system); however, the parts for the recall repair were not yet available. The contact stated that because of the unrepaired recall, the contact was limited to traveling over one hundred miles. The manufacturer was made aware of the concerns; however, the contact was advised to contact the attorney general's office for assistance. The contact had not experienced a failure.

See attached document for complaint. I am writing to formally report a serious safety concern regarding my 2020 Nissan Leaf which appears to be affected by a known defect involving the lithium-ion battery and DC fast charging capability. Despite Nissan's acknowledgment of the issue and a recall campaign (r25a3), no effective remedy has been provided. Owners have been advised to avoid using level 3 fast chargers due to the risk of battery overheating and fire. This restriction significantly compromises the vehicle's utility and safety, especially for long-distance travel. I respectfully request that NHTSA investigate whether Nissan has met its obligations under federal safety regulations and whether further enforcement or expanded recall action is warranted. I am also seeking clarification on my rights as a consumer under current recall protocols.

Nissan issued a recall more than a year ago regarding the safety issue with the lithium-ion battery. It has not provided an acceptable solution as of yet. The defect is limiting the ability to use the vehicle as intended and it is a fire risk.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA campaign number: 24v700000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

For all practical purposes, vehicle is restricted to local driving only with no fix in sight.

Nissan initiated a recall for its stage three fast charging (r24b2). This was initiated in September 2024, with an initial completion date of November 2024. It was updated after that deadline passed to March 2025. As of today there is still no solution to the issue. This severely limits the use of the vehicle since it cannot be fast charged Nissan has failed to remedy the issue after multiple times going to a dealer. Nissan also will not offer any sort of compensation or other solution to the issue I. E. Car rental, which was positioned. My last attempt to contact was on 9/25 in which I spoke with a regional Nissan, customer relations manager, who stated that there was nothing they could do until a resolution is reached.

Manufacture has failed to deliver a remedy to a recall in a timely manner.

Note: searching for similar complaints I found them under "engine", "electrical", and "fuel". There are many such complaints! my 2020 Nissan Leaf has been under a recall notice since September of 2024 (12 months ago). Nissan warned the battery may catch fire during level 3 (rapid) charging. Nissan ordered owners not to use rapid chargers until a fix was in place. Such a fix was (and still is) promised by March 2025. That date is 6 months past now and yet their website still proclaims it. This, to me, demonstrates that Nissan is not actively working on the problem. They seem content to have shifted the burden of dealing with the problem onto their customers. Rapid charging is not a luxury, especially with large capacity batteries. Fully charging the car in 2-3 hours instead of 10-12 hours is a key selling point of the vehicle. To remove it amounts to a bait and switch. One year is an extremely generous amount time to allow for a solution. Obviously, they want a software solition to avoid the high cost of replacing the batteries. Obviously, they can't find a software solution. It is time for them to be forced to accept the higher cost consequence of releasing a faulty product. P. S. During a phone conversation with Nissan customer service in late July, I was told (after many denials that anything was wrong with them proclaiming a fix in March 2025 in July 2025) that a fix would be available in November. As their site still says March 2025 I must assume that was a blatant lie to pacify me.

The contact owns a 2020 Nissan Leaf. The contact stated that while driving 60 mph, within minutes, the battery percentage indicator began to dramatically reduce from 100 percent down to 20 percent. The message to charge the vehicle immediately was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The contact expressed dissatisfaction with the dealer’s method of diagnosing the vehicle, because the vehicle was not test-driven. After investigating the failure, the contact related the failure to NHTSA campaign number: 24v700000 (electrical system); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 18,000.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA campaign number: 24v700000 (electrical system). The contact stated that the recall notification stated that parts to repair the vehicle were now available. After contacting the local dealer, the contact was informed that the parts were not yet available. The manufacturer was notified of the issue and confirmed that the parts were not yet available, and the recall repair was not performed. The contact had not experienced a failure.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA campaign number: 24v700000 (electrical system); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Nissan Leaf. The contact stated that while driving at an undisclosed speed after previously recharging the main battery, the message "ev system error" and "unable to restart" was displayed on the instrument panel before the vehicle lost automotive power. Several unknown warning lights were illuminated. Additionally, the parking brake warning light illuminated, and the parking brake independently activated and failed to release as intended. The contact was able to pull over the shoulder of the road and the vehicle failed to restart. The vehicle was towed to the residence. The local dealer was contacted; however, no assistance was provided. The vehicle was not diagnosed or repaired. The contact related the failure to 24v700000 (electrical system). The manufacturer was notified of the failure and advised the contact that the vehicle might need to experience a failure, or the vehicle needed to be towed to the local dealer. The failure mileage was approximately 65,000.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA campaign number: 24v700000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Nissan issued recall r24b2 on my Leaf 9 months ago. The recall warns my car could catch on fire when fast charging, but offers no remedy other than "don't fast charge it". Nissan keeps announcing remedy dates and missing them (October 2024, March 2025, now q3 2025). I cannot drive my vehicle on a tri longer than one charge without the fast charge capability I was sold and bought - and I am very concerned about the fire danger - there have been multiple incidents of Leaf's catching fire because of this recall. Nissan dealer and consumer affairs will offer no remedy, no buyback and no work-around. Is there any way NHTSA can help here?.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA campaign number: 24v700000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that the message "service ev system" was displayed while quick charging and while slow charging the vehicle. The contact stated that the failure persisted after starting the vehicle. The local dealer was contacted. The vehicle was diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,450. VIN tool confirms parts not available.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA campaign number: 24v700000 (electrical system); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

The contact owns a 2020 Nissan Leaf. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate. The contact stated that the power reduced mode warning light illuminated, and the battery drained abnormally quickly. In addition, the contact stated that the vehicle drove slowly. The vehicle was taken to a charging station, and another motorist at the charging station informed the contact of a recall for similar vehicles. The vehicle was taken to the dealer; however, the dealer confirmed an open recall, and the contact was informed that the parts were not yet available for the recall repair. The contact stated that the failure was persistent. The vehicle was towed back to the dealer, and the contact was informed that the vehicle was repaired. In addition, the contact was informed that the recall repair was performed, and the vehicle was safe to drive. However, the failure reoccurred. The vehicle was towed back to the dealer, and the contact was requested to pay for a diagnostic test. The vehicle was not diagnosed or repaired. In addition, the contact stated that the vehicle was inoperable. The contact was informed by the tow truck driver of NHTSA campaign number: 24v700000 (electrical system); however, parts were not available. The contact stated that due to the vehicle being inoperable, the contact had to pay for uber to transport her children to and from school. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 50,000.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA campaign number: 24v700000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.