Nissan Leaf owners have reported 107 other fuel system related problems since 1996. Table 1 shows the 1 most common other fuel system problems. The number one most common problem is related to the vehicle's other fuel system (107 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Other Fuel System problems |
This vehicle is subject to safety recall 24v-700 (manufacturer recall r24b2) due to a defect in the lithium-ion battery that can cause a fire during level 3 DC fast charging. Since the initial notice, I have received four separate recall communications from the manufacturer, yet as of March 2026, no permanent remedy has been provided. The manufacturer’s only "interim" solution is an instruction to refrain from using the level 3 DC fast charging (chademo) feature. This has effectively disabled a primary advertised function of the vehicle and creates a substantial safety risk should the port be used. This defect has rendered the vehicle unsellable on the secondary market and significantly impairs its daily utility, as I am unable to use charging infrastructure at my place of employment. The manufacturer continues to delay the final remedy with "coming soon" notifications, leaving me with an unsafe and substantially devalued asset for over a year.
Nissan issued a recall on the ev battery in September 2024 because risk of fire if the quick charge feature is used but has failed to remedy the problem as of March 2026 and only says maybe the solution will come in this calendar year. This is unacceptable to cripple the full use of a vehicle. It takes all day to fully charge the car by slow charge compared to one hour in quick charge. Not fixing this problem risks people quick charging vehicles despite the risk.
Probably related to vehicle battery recall (that Nissan doesn't have a solution for yet), but when the battery gets beneath 30% it drops suddenly to 0%. I lost propulsion on the highway and it was dangerous. Going at a much lower speed than traffic it was difficult to work my way over to the right emergency lane. Even though my battery had recovered back to 25% after I stopped, the accelerator pedal would not move the car.
Recall r25c8 not resolved in a timely manner.
Looking to get some kind of compensation or repurchase from Nissan for this long unresolved vehicle recall.
I want to be clear about why I opened this case. Per Nissan’s own recall documents, the software update does not repair the defective battery cells, it only detects the issue and may disable the vehicle to prevent a thermal event. Level 3 charging remains unusable, and the underlying defect is still present. Because of this, I am requesting a repurchase or a replacement vehicle. If they say the software will “fully correct the condition”.
This vehicle is equipped with a feature known as "e-pedal" also known as one-pedal driving which is quite common on evs. When this mode is activated, the accelerator pedal acts as a speed command (vs. Power) and when the pedal is not depressed, the vehicle applies brakes until it comes to a standstill. Recently, the system has demonstrated a fault condition, where the vehicle control module (vcm) issues a fault warning and disengages the e-pedal mode. This appears to occur randomly after the vehicle has been at a standstill for over one minute (e. G. Waiting at a traffic signal) where the driver is using the one-pedal system vs. Continuously applying pressure to the brake pedal. The safety issue is that when the system detects a fault and disengages e-pedal, the vehicle starts to move forward, requiring the driver to take immediate action to stop unwanted motion. This can lead to a collision with a vehicle or pedestrian in front of the vehicle. The desired behavior is that when the vcm detects a fault with the e-pedal system, it should engage the park mode and prevent the vehicle from moving forward. The driver must then depress the brake pedal and affirmatively command the drive mode before moving. Just disengaging the e-pedal (brake) without prior warning of a fault is a safety hazard.
The 62kwh high-voltage lithium-ion battery pack. The vehicle is currently in my possession in santa fe, nm, and is available for inspection. It exhibits physical degradation (40. 07% hx) directly linked to the cell defects described in recall 25v655. The vehicle is a documented fire risk. Per recall 25v655, internal lithium deposits create resistance that leads to thermal incidents. Because my battery already shows terminal degradation (40. 07% hx and 3. 18v sag), the risk of a fire during charging or operation is imminent. Furthermore, Nissan has banned level 3 fast charging, which leaves me with no way to safely recharge the vehicle during necessary travel, creating a risk of being stranded in unsafe conditions. A terminal battery failure was officially diagnosed by an authorized Nissan dealer in albuquerque in August 2025 at 108,000 miles. However, my local dealer (fiesta Nissan in santa fe) has since refused to intake the vehicle for the recall because they are not ev-certified. Yes, by an authorized Nissan dealer. As noted, the failure was confirmed in August 2025. Additionally, the vehicle is subject to a formal manufacturer safety recall (25v655 / r25c8) specifically for this battery defect. Symptoms appeared in August 2025 including severe range loss and power turtle mode. Leafspy pro diagnostics confirm a terminal 40. 07% hx rating and a dangerous 3. 18v cell sag under load. Nissan's March 2026 recall notice confirms there is no current remedy to address these physical symptoms, and the proposed software 'fix' only monitors for failure rather than repairing the defective cells. Car immediately shut down on me on the highway(around 55mph) and I was able to coast out of traffic and onto the shoulder. Car indicated having battery percentage around 58%(30kwh) still remaining. Car also would not shift into neutral because battery was too low so towing was difficult. No neutral overide on car if battery is "dead".
In December 2025 my ev battery level began fluctuating wildly while driving, even going to zero while driving on an interstate. I took it to my local dealer on 12/29/2026. Nissan confirmed that the ev battery was failing and recommended replacement. The battery is still under warranty. Nissan ordered the battery on January 6, 2026. It is now March 5th, and the battery has not shipped. Nissan has not provided any timeline for shipment of the battery and says they will not provide that information. My car has been undriveable for nine weeks.
I was traveling north on freeway 57 at approximately 70mph. The dash lit up red with 12v and charging warnings. Power was shut off and car went into neutral and warned me to pull over. This is an incredibly busy freeway and I was in the far left lane. I barely made it to the shoulder coasting before car started shuttering and jerking and stopped rolling. I could have been killed.
There has been a recall on my vehicle for months now, and previously there was a recall on other Nissan Leafs for over a year at this point before they branched out to include my vehicle. In the contract I signed to purchase my vehicle, I was stated to have access to tier 3 charging. I am unable to do that currently, and I do not live close to a tier 2 charger, so I am forced to use my tier 3 charging. They say not to do that, so I am left with a vehicle that I am unable to use, and have been for months. I iniated a buyback, but they declined it.
Nissan has had an open recall for over a year and sent me multiple recall letters for NHTSA recall number: 24v-700. This recall has had no remedy to date. It was opened in 2024. I have to commute to work daily and am not able to fast charge my 2019 Nissan Leaf anymore. This renders the car useless for my daily driving. I am only able to slow charge and not able to use the car for its intended purpose and original purpose. Please help as the resale of this vehicle has dropped from this recall. I am stuck with a car I cannot use for which it was advertised for. I'm looking into doing a buyback but wanted to start here for help.
“2022 Nissan Leaf with 63,000 miles. Vehicle loses propulsion, unable to accelerate above 40 mph, and goes into turtle mode. Dealer opened the high-voltage battery and found multiple swollen modules. Nissan refuses to replace swollen modules and will only replace one cell despite ev system failure. Vehicle is unsafe to drive. ”.
On November 5, 2025 our 2020 Nissan Leaf (42,701 miles) experienced rapid loss of battery capacity under normal driving/temperatures (80f. ) vehicle defaulted to "turtle mode" temporarily, an unsafe condition. Were able to replicate condition on subsequent days. Took vehicle to cedar park Nissan for evaluation. Technicians concluded that the traction battery had one or more defective cells and recommended battery pack replacement. Vehicle is inoperable. Started complaint with Nissan customer assistance. Dealer and Nissan refused use of a loaner vehicle, despite offering no timeline on repairing/replacing the battery pack. The defect in our vehicle's battery cells may lie in the battery chemistry and be related to issues associated with damage from DC fast charging (recall 24v-700. ) our vehicle has seen little or no fast charging, being charged mostly on level 1 or level 2.
In fall 2024 we noticed our Nissan Leaf starting to no longer be able to hold a charge. There were no warning lamps, messages, or other symptoms prior to this problem. It would go from fully charged to zero with no warning (including when driving on the highway) and would stop accelerating above 35mph. This was stressful and unsafe. It took 5+ months to "repair" the battery at the dealership, only to have the same issue occur again a few months later. This time the dealership "fixed" the issue in a little over a month, only for us to drive it home and immediately have the issue occur again (on a busy highway - thankfully no one in my family was injured or killed). The car is currently at the dealership for a third time. Combine this issue with an active recall on the charging system for over a year with no known fix, this vehicle no longer feels safe for my family. The car battery is still well within it's warranty period. I do not feel safe driving this car any longer and have experienced dangerous situations three times in this vehicle in the past year (for myself, my family, and potentially others on the road). I do not trust any "fixes" by the dealership at this point - as we've been assured it has been fixed twice now only to find out it has not. Nissan acknowledges there is an issue, and I have copies of all the service records.
Car is under a recall-no level 3 charging due to risk of fire since October of 2025 with no remedy in place. The car is not able to be used as advertized-cannot travel outside of 200 miles from my home as level 3 charging is not possible and level 2 charging not feasible for travelling. Of note-the battery in my car is a new battery -it was replaced in December of 2025 due to repeated prior failures -including suddenly slowing down drastically on highway which was a safety hazard. Aftee repeated efforts to get this addressed Nissan agreed to replace the battery but the repacement is under recall and the car is not usable for my purposes.
Vehicle was taken to Nissan to perform "initial remedy" recall p5a22 on 10/24/25 to address recall r24b2. Vehicle was taken from dealer and was driving on 10/27/2025 and experienced a dramatic slow down/turtle mode with "service ev system power reduced" error message.
The latest recall, NHTSA recall 25v-655 for which there is no fix, has rendered my vehicle useless for any round-trip of more than approximately 130 miles from home. This is the same issue for which there was a recall for 2019/2020 Leafs and after a year there was no known fix from the manufacturer.
This is related to NHTSA recall 25v-655: I am no longer able to DC fast charge my vehicle due to the recall related to charging and battery instability. This prevents me from using the car in the way that it was intended. I cannot drive more than 80 miles from my home in any direction. Less if I drive on the highway. This is not an acceptable situation for a vehicle. If a gas vehicle could not be refueled as it was designed, the vehicle would be replaced by the manufacturer. I have filed a request for buy back but the manufacturer has stated that there were not enough recalls built up on my vehicle to warrant a replacement or any compensation.
The high-voltage battery on my 2022 Nissan Leaf is subject to recall 25v655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during level 3 fast charging. Nissan instructs owners not to use level 3 charging at all until a “remedy” is available. Evgo, one of the major lv3 chargers refuses service from customers with Leafs as well at this time, forcing me to rent a vehicle for long distance family trips this holiday season. The issue is that the remedy described by Nissan is not an actual repair of the battery defect. Nissan states it will install software that monitors for “state-of-charge fluctuation” and, if detected, will prevent the vehicle from restarting or recharging in order to avoid a thermal incident. This means the defect inside the battery cells is still present, and the car may disable itself if the defect begins to appear. The recall materials also state there is no warning before overheating occurs. This creates multiple safety concerns: • the underlying battery defect remains uncorrected. • the vehicle can become immobilized (unable to restart or recharge) if the software detects the condition. • loss of level 3 charging capability affects the ability to travel safely or plan charging when needed. • a battery fire risk exists during level 3 charging if the defect is not detected in time. Nissan’s documents state that the software is meant only to prevent the “progression” of a thermal incident, not to repair the defective battery. I am concerned that my vehicle contains a known hazardous defect that has not been physically repaired and that the software-only response is inadequate to ensure safety. I am filing this complaint so NHTSA is aware that the remedy being offered does not address the internal battery defect itself and may leave owners exposed to continued safety and reliability risks.
Complete battery failure at 35,000 miles. Dealer confirmed. Unable to drive car. At least two months or more before battery can be replaced. Nissan refuses to provide loaner car or rental car. Still making momently payments on a car I can't drive.
For my Nissan Leaf 2019, I used DC fast charger to charge up while returning home from another town, with battery below 8%. It charged and got home and plugged in my level2 charger overnight. In morning it displayed a “service ev system” error and became undriveable. It would not go into drive or reverse. It will go into neutral or parking only. When I got it towed to dealership, they cleared the code and gave back the car as drivable. But when I plugged in level2 charger overnight, next morning same issue occured. Now dealership did full diagnostics and tells me the car needs pdm (power distribution module) replaced. Nissan previously issued service campaign p9351 for this exact issue, but my VIN is not included. I believe my vehicle has the same defective pdm and poses a safety risk due to sudden loss of drive power. Nissan has declined coverage. I am requesting NHTSA investigate whether the recall should be expanded to include additional affected vehicles. Also there is open recall r24b2 regarding lithium battery getting too hot durinig fast DC charging for which they don't have the remedy yet. I recall that only 3-4 weeks before above incident, I had my previous fast DC charging session, after which I got a message on dashboard saying something like "battery is very hot". I waited for 10 minutes before driving. Each time I would drive from standstill position, it will accelerate very slowly, but eventually drive ok after speeding up. I came home and let it cool overnight, and did not notice same symptom again until above pdm related issue happened after next fast DC charging session.
Nissan originally notified Leaf owners of a battery cell safety issue more than a year ago. The original solution was promised around March 2025 (six months ago now). This recall has been outstanding for more than a year and limits the long-range driving capabilities of the affected cars. My primary complaint is that Nissan has not addressed this issue in a timely manner and the online information shows outdated status (I. E. "Nissan is currently developing a remedy plan that is expected to be available by March 2025. ). Clearly they are well past this anticipated solution time frame. It makes me wonder if they are doing anything.
Nissan issued a recall more than a year ago regarding the safety issue with the lithium-ion battery. It has not provided an acceptable solution as of yet. The defect is limiting the ability to use the vehicle as intended and it is a fire risk.
The high-voltage battery on my 2022 Nissan Leaf is subject to recall 25v655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during level 3 fast charging. Nissan instructs owners not to use level 3 charging at all until a “remedy” is available. The issue is that the remedy described by Nissan is not an actual repair of the battery defect. Nissan states it will install software that monitors for “state-of-charge fluctuation” and, if detected, will prevent the vehicle from restarting or recharging in order to avoid a thermal incident. This means the defect inside the battery cells is still present, and the car may disable itself if the defect begins to appear. The recall materials also state there is no warning before overheating occurs. This creates multiple safety concerns: • the underlying battery defect remains uncorrected. • the vehicle can become immobilized (unable to restart or recharge) if the software detects the condition. • loss of level 3 charging capability affects the ability to travel safely or plan charging when needed. • a battery fire risk exists during level 3 charging if the defect is not detected in time. Nissan’s documents state that the software is meant only to prevent the “progression” of a thermal incident, not to repair the defective battery. I am concerned that my vehicle contains a known hazardous defect that has not been physically repaired and that the software-only response is inadequate to ensure safety. I am filing this complaint so NHTSA is aware that the remedy being offered does not address the internal battery defect itself and may leave owners exposed to continued safety and reliability risks. I also want to note that evgo, one of the largest fast charging networks, is refusing to initiate fast charging sessions for Nissan Leafs because of this defect.
I bought my vehicle used, in may 2025. Then, in October (if not earlier), a safety recall was issued relating to the fast charging of the ev battery. This recall tells me that I’m not to use the chademo charging port due to battery fire risk. Now, almost 6 months later, there still isn’t a remedy available. Not being able to fast charge puts a huge restriction on where I’m able to go in my car. No one wants to sit around for hours waiting for their car battery to recharge in order to get to their destination. I have contacted Nissan’s corporate office to ask if they would offer me a loaner vehicle for my longer distance drives, but they said no and didn’t have any other assistance to offer until the remedy is available. I would like to know, are they given any sort of deadline to remedy such a huge safety recall, or what most people would consider a defect? if so, what kind of penalty do they face if this deadline isn’t met? if not, is there anything I can do to hold them accountable for selling me a defective electric vehicle? thank you for your time.
I own a 2022 Nissan Leaf (VIN [xxx] ) that is subject to a Nissan safety recall advising owners not to use DC fast charging due to risk of battery overheating and fire. Dc fast charging is a core function of an electric vehicle. Nissan’s instruction to avoid fast charging effectively removes this capability. In addition, some public charging networks have restricted or blocked Nissan Leaf fast charging, further limiting safe operation. Nissan has not provided a permanent repair. A proposed software update does not address the underlying physical battery risk and does not restore full charging functionality. As a result, the vehicle cannot be used as intended, and owners are left with reduced charging capability and increased safety uncertainty. I believe this defect presents an ongoing safety risk and warrants regulatory review. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The vehicle is affected by manufacturer recall r25c8 (NHTSA 25v-655), which identifies a risk of battery overheating and potential fire during fast charging. The recall instructs owners not to use level 3 (DC fast) charging because the vehicle’s battery system may enter a failsafe mode or experience thermal issues under high-load charging. This significantly restricts normal operation of the vehicle, especially for longer-distance travel, and raises concerns about battery safety during charging. The issue is ongoing, and no permanent remedy is currently available. The restriction on fast charging reduces the vehicle’s intended functionality and creates uncertainty about the safety of the high-voltage battery system. No collision or fire has occurred, but the condition remains unresolved. The vehicle remains available for inspection upon request.
I am submitting this letter as a formal safety complaint concerning NHTSA recall no. 25v655000, which affects my 2021 Nissan Leaf sv and results in the continued restriction of DC fast charging due to a reported fire risk, without an available or timely remedy. Under this recall, Nissan has restricted the vehicle’s ability to safely utilize DC fast charging. While I understand and support actions taken to mitigate fire risk, the absence of a corrective repair or defined resolution timeline has effectively removed a core operational capability of the vehicle on an indefinite basis. Dc fast charging is a fundamental feature of the Nissan Leaf and was a material factor in my decision to purchase the vehicle. Since the recall was implemented, the vehicle cannot be used as designed or marketed for time-constrained travel, despite otherwise being mechanically operable. I was advised that a corrective update or repair would be available and, based on that representation, scheduled a service appointment with an authorized Nissan dealer on December 29, 2025. At that appointment, I was informed that no fix currently exists and that the restriction remains indefinite. No interim remedy, alternative accommodation, or estimated timeline was provided. As it stands, the recall has resulted in a vehicle that cannot safely perform a core function for which it was sold, with no effective remedy in place. Owners are effectively required to accept an indefinite loss of functionality to mitigate a safety risk, raising concerns about defect resolution timelines, adequacy of interim measures, and consumer safety implications. I appreciate NHTSA’s role in ensuring vehicle safety and accountability, and I am submitting this complaint to support appropriate oversight and review.
My Nissan Leaf 2022 electric vehicle(VIN: [xxx] ) is subject to safety recall 25v-655 (manufacturer recall number r25c8) dated September 30, 2025. As per the recall notice, the vehicle suffers from 'excessive lithium deposits within battery cells' which can cause 'rapid heating of the battery' and result in a battery fire. The manufacturer has officially instructed me not to use level 3 quick charging (chademo) until a remedy is completed. This restriction substantially impairs the use and value of the vehicle, as it eliminates the ability to use the car for long-distance travel, which is its primary intended purpose. It has been over 3 months since this recall was issued, and the status remains 'remedy not yet available. ' the manufacturer has failed to provide a timely repair for this fire risk. I am currently driving a vehicle that is a known fire hazard and has restricted utility. I request an immediate resolution. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The high-voltage battery on my 2021 Nissan Leaf is subject to recall 25v-655/r25c8. The recall notice states that the battery cells can develop excessive lithium deposits, which increase electrical resistance and can cause rapid battery heating during level 3 fast charging. Nissan instructs owners not to use level 3 charging at all until a “remedy” is available. I have attempted to have the car fixed at two local dealerships, with both stating that they do not have a fix available. The documented "fix" is a software update that slows or disables level 3 charging, which does not resolve the issue, and only disables the vehicle's intended use.
Note: searching for similar complaints I found them under "engine", "electrical", and "fuel". There are many such complaints! my 2020 Nissan Leaf has been under a recall notice since September of 2024 (12 months ago). Nissan warned the battery may catch fire during level 3 (rapid) charging. Nissan ordered owners not to use rapid chargers until a fix was in place. Such a fix was (and still is) promised by March 2025. That date is 6 months past now and yet their website still proclaims it. This, to me, demonstrates that Nissan is not actively working on the problem. They seem content to have shifted the burden of dealing with the problem onto their customers. Rapid charging is not a luxury, especially with large capacity batteries. Fully charging the car in 2-3 hours instead of 10-12 hours is a key selling point of the vehicle. To remove it amounts to a bait and switch. One year is an extremely generous amount time to allow for a solution. Obviously, they want a software solition to avoid the high cost of replacing the batteries. Obviously, they can't find a software solution. It is time for them to be forced to accept the higher cost consequence of releasing a faulty product. P. S. During a phone conversation with Nissan customer service in late July, I was told (after many denials that anything was wrong with them proclaiming a fix in March 2025 in July 2025) that a fix would be available in November. As their site still says March 2025 I must assume that was a blatant lie to pacify me.
Nissan has informed Leaf owners that we cannot use dcfc to charge the car, there is a danger of fire from an overheating battery. This poorly designed battery management system severely limits the distance one can travel in the car. It has become an expensive short commute vehicle! Nissan offered to "repurchase" my car. The offer had over $27k deductions for milage and repayment of my $10k lien I would have to pay Nissan $2,800 for them to take the car back! Nissan should take full responsibility for the known recall and poor engineering.
Inability to use an advertised feature. They advertised 50kwh chademo charging to me when I bought the car and now, they're asking me to not use it, I wouldn't accept this with anything else. Smaller dealers won't buy a car under active recall because many times they cannot sell a car under an active recall, which means I'm forced to go to a larger (probably Nissan) dealer only? additionally, if I were to try to sell as a private party I wouldn't feel right selling a car under active recall and/or not disclosing there's an active recall which may affect my ability to sell or get the best price for it, especially when the recall is as serious as a fire risk when using an advertised and integral feature. I am unable to recharge at home because I do not have an outlet that meets the l2 requirements. Additionally, I live in an apartment so I am unable to charge. This has caused me a mass inconvenience when trying to go to family events and other events that require long distance driving because the l2charger isn't sufficient enough for me to make to it on time to these events.
For details please see: manufacturer recall number r24b2 NHTSA recall number 24v-700 this battery issue has been known by the company but not yet addressed, despite them saying there would be a solution by March 2025. Quick charging remains not recommended which is a significant issue when using the vehicle on longer drives or for when more battery-intensive alternate routes are necessary. The ability to quick-charge a battery electric vehicle without worry of overheating or fire is a very low baseline for standard usage, and the company should fix the issue or offer replacement batteries as soon as possible.
To whom it may concern, I am writing to formally submit a complaint regarding an unresolved safety recall affecting my 2020 Nissan Leaf, currently with approximately 30,000 miles. The recall in question addresses a battery overheating risk associated with level 3 fast charging (chademo), which Nissan has acknowledged and advised owners to avoid until a solution becomes available—scheduled for November 2024. I have contacted my local dealership, flow Nissan of fayetteville (4559 raeford rd, fayetteville nc, 28304 - tel: 910-323-4400), multiple times requesting assistance during this period. Unfortunately, the service department informed me that no temporary solution or loaner vehicle could be provided, stating that Nissan national has yet to authorize support. As a member of the u. S. Air force reserve, this situation poses a serious hardship. My duty station is located approximately 90 minutes from my residence, and I am required to report three times per month. The inability to reliably and safely operate my vehicle places not only my personal safety at risk due to the recall restrictions but also jeopardizes my ability to fulfill military obligations. I respectfully request that Nissan provide a loaner vehicle or alternative transportation during this recall period or offer compensation to secure a rental. This issue is not only a safety concern but is now directly impacting my professional responsibilities as a servicemember. Thank you for your attention and support in resolving this matter. Sincerely,.
My 2019 Nissan Leaf has been under recall since September 2024 (recall #24v700000) due to being a fire hazard when using level 3 chargers, also known as fast charging. I understand that issues can take time and specialized parts to resolve a recall. However, it is now 10 months later and Nissan still has no remedy to offer for this issue, leaving me unable to safely utilize this key feature. As a result of this delay, I have not been able to drive my vehicle on longer trips and instead make alternate arrangements like renting a vehicle at my own expense. This is also limiting my ability to sell or trade in the vehicle, which ultimately has diminished its value. While I have not suffered direct physical harm from Nissan's delay in resolving this recall, it has negatively impacted the quality and long-term value of the product.
This is in regards to recall number 24v-700. This recall was issued in September 2024 with a resolution set for November, then December 2024, then March 2025, and finally spring 2025. We are now in the summer of 2025 with no resolution yet. This recall limits the usefulness of my vehicle, and perceived value if sold due to not being able to fast charge.
2019 Nissan Leaf battery recall: 1 year out from recall announcement, still no repair is available, and it is unsafe to use fast charging for risk of fire. Nissan advertised repairs for recall coming in late 2024, then March 2025. It is now July 2025, and still no repair, and Nissan corporate will not provide a financial remedy. Have spoken with consumer affairs, and they claim no obligation. Unable to use the car to travel longer distances (>45min away from home) because fast charging is unsafe. Consumer affairs gave me run around. Called back 24 hours after initially promised, at 4 minutes before end of work day on a Friday. Once I finally spoke with the consumer affairs rep the next Tuesday, they claimed no obligation under my state's laws to remedy the issue. They refused to email the denial letter that contained this response to the issue and stated that I would have to wait for a physical copy to be sent in the mail 4-8 weeks later. I have gone to 2 Nissan dealerships in the last 2 weeks to attempt to get this recall repaired, and they all report the same issue. It is not possible to repair the battery because Nissan has not provided a solution. 1 year later, this "solution" is still in development. I do not have more time to wait. Moreover, I should be covered by the battery warranty up to 100k miles (I have 51k miles on car) and it does not expire until March 2027.
My 2019 Nissan Leaf (VIN: [xxx] ) has a known charging-related defect. The vehicle became undrivable on [xxx], due to its inability to charge. It had previously exhibited the same issue on [xxx]. The dealership (grand strand Nissan) has had the vehicle for over a week and has not been able to fix it. They are working with Nissan engineers but no repair or resolution has been found. The issue appears related to a known recall (r24b2), for which no fix is currently available. I have an open case with Nissan consumer affairs (xxx), and despite promises, I have not received a response from a regional case manager. The vehicle remains inoperable under warranty, creating a serious safety and mobility risk. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
I am unable to use the DC fast charge option as the recall specifically says I am not able to use it until a remedy is available. It has been more than 6 months, I am unable to use my vehicle as designed, and the range is unreasonably limited.
In reduced traction environments vehicle will accelerate a full throttle without driver input to accelerator pedal. The issue is repeatable. Though it seems to happen under multiple conditions. Vehicles acceleration is often opposite of the direction selected on shifter. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The vehicle has had an open recall for over 12 months with no remedy. The open recall represents a serious and dangerous fault that makes the vehicle unfit for purpose. Nissans lack of resolution to the problem has serious and severe consequences.
While driving, the car will fluctuate its battery percentage, similar to the report in NHTSA recall 24v-700. While driving down the highway with 67%, it suddenly swung down to 10% displaying a "battery charge is low charge now" warning on the dash. My concern is that if I'd have had less charge after the swing in battery percentage, the car could have turned on it's "turtle mode" at highway speed on open freeway. My local dealer has confirmed that this is a similar concern to the one outlined in Nissan's recall r24b2 (NHTSA 24v-700), and should be resolved with that fix. I feel that this warrants updating the recall to include fluctuations occurring at speed as well. There are no warnings during the percentage swings while driving, only when it swung below the normal threshold for the "battery charge is low. Charge now. " warning did anything come up.
My Nissan Leaf high voltage battery has experienced excessive heating due to normal use of the level 3 chargers. Recently the battery tripped a fault sensor due to the expansion of battery cells due to excessive heating, and the vehicle is no longer drivable. They recommend replacing the battery, but refuse to help with the repairs because the vehicle is 3000 miles over the battery warranty. With the latest recall I believe this is unacceptable, and Nissan isn't even sure they can get a replacement battery. Please help.
Car was descending towards kailua on the [xxx] on oahu, hi. Dash lit up with warnings and acceleration and brake pedals stopped working. Brake pedal went to the floor with erratic pulsing sensation and very little brake power. Driver drove car into jersey wall to slow and stop vehicle. Battery state was 60% and battery was replaced under warranty about 1 year ago. While waiting for tow, powered on vehicle and symptoms remained as far as I could check. Brakes had no power and had to use ebrake to keep vehicle from rolling. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
On January 9, a little after 12:30 pm, on indian head highway (MD route 210) northbound near the manokeek exit, after limiting drive power owing to battery degradation and cold weather (about 30 f) drive power and power steering failed entirely. There was no warning to pull over so I suspect this is an undocumented failure mode. After the car was towed home, it would not charge when plugged in until after I disconnected the 12 v battery and reconnected it after about ten minutes. It would then charge and after a few minutes I checked and it would send power to the wheels and power steering again. The state of charge of the lithium ion battery was about 86% throughout. This was not a failure of the on board 12 v battery charging system or 12 v battery which the tow truck driver tested as good, it is quite new. After the reset of disconnecting the 12 v battery and reconnecting, the terminals show higher voltage when the car is on than when it is off. Attached please find a picture of the warning lights after the car failed. Note that the battery light is for the 12 volt battery but there is nothing wrong with it. Also atteched, voltmeter readings when the car is off and on showing that the 12 volt battery recharging system is working. This car may or may not have an optional battery warmer, but its range of operation is well below the 30 f temperature when the failure occured. The car is more that two years overdue for warranty lithium ion battery replacement owing to manufacture delay.
I was traveling home from work at approximately 60mph (speed limit) and I experienced a rapid drop in the state of charge from ~60% to ~25% in 15-20 seconds. I slowed the vehicle to 55mph and it recovered most of the state of charge. When accelerating to 60mph a few miles later I experience the same behavior and was forced to maintain 55mph. I was forced to turn off the electric cabin heater, heated seats, and heated steering wheel as well. I have been able to recreate the issue if the battery cold (outside temperature less than 15f and the vehicle has been outside for 8+ hours), less than 60% charged, and put under high load (going up a steep grade/60mph+) the vehicle will register a battery discharge rate of ~5%/second and continue until the vehicle puts itself into turtle mode, the load is reduced, or I assume, shut off. Battery discharge is "phantom" where the vehicle, when under less load (I. E. Slower/slowing), will return to a higher charge, and when no load (I. E. Stopped), will return to close to the original charge. Depending on how long the high load is maintained it can drastically reduce the real state of charge on the battery. The Nissan dealership identified it as at least one bad battery module, but no fault codes were registered by the vehicle outside of experiencing turtle mode. This issue forces the driver to slow down to reduce load on the vehicle and abrupt speed changes may be required to keep the vehicle operational. This can put the driver into a dangerous situation of being forced to slow down regardless of road conditions or other driver behaviors. If all of the conditions for the battery listed in the first sentence are met, the vehicle will register a rapid battery state of charge decline, it may indicate turtle mode is active (helps reduce battery load), and it will indicate low charge around 10% state of charge. I have personally experienced all of this as the driver, and any assumptions I have made I have identified.
The vehicle has developed fluctuating range estimates when going up steep grades on the highway. I was traveling at about 72 mph on a 5% grade with a 50% battery charge and a 60-mile range estimate. The range instantly started to drop from 50% to 40%, then 20%, then 10%. The car then entered what is called “turtle mode,” which limits the top speed to 20 mph. I managed to get the car off the highway onto an off-ramp, and then the battery percentage returned to 50% and turtle mode was deactivated. I was told that the battery pack has a weak cell, and under heavy load, the car’s software detects the lowest voltage in the battery pack, triggering the turtle mode. This is a dangerous situation, as the car loses acceleration and can suddenly drop from 70 mph to 30 mph, putting the driver at risk of being rear-ended or causing an accident. I have recorded this event on camera for reference. I am aware that Nissan has an open recall for fire hazards related to level 3 charging, but these vehicles are also plagued by faulty high-voltage battery packs.
Driving on [xxx] to denver, when it gets to about 55% it jumps to less than 10% triggering an alarm to recharge. And by the time I get to the nearest charger, it’s about 1%. When I stop at traffic light it goes back up. Just started this recently. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
I bought this vehicle in June of 2023 a 2019 Nissan Leaf from hgreg Nissan I recieved notification of some recalls one was fixed the other 2 will be fixed soon. The latest one is the battery that is draining very fast, and it is now a recall with no solution, unable to use a fast charger as the car may catch on fire, I spend an average of 7 hours charging the car in a regular charger weekly. I feel that I am paying for a defective product and the solution keeps on getting delayed. I am considering hiring an attorney to try to find a suitable solution for this situation that it is affecting my daily living as the miles I am getting on a full charge is about 130 miles and there are not enough chargers around giving me tremendous anxiety and stress. I do not have the means to even trade in this car as I am very upside down or even sell it as I am getting a 3rd of what I owe since no one wants to buy this car now.
Can’t use fast-charging! I am filing this complaint regarding Nissan’s failure to resolve the DC fast charging issue affecting my 2020 Nissan Leaf. In October 2024, Nissan issued a recall for nearly 24,000 Leaf vehicles due to a fire risk linked to level 3 fast charging. Nissan advised owners to stop using fast charging and promised a software update by November 2024 to fix the issue. It is now March 2025, and Nissan has yet to deliver the promised fix. As a result, I cannot safely use a key feature of my vehicle, which significantly impacts its functionality and usability for long trips. This continued delay has caused major inconvenience and has left owners without a solution for months beyond Nissan’s stated timeline. I am requesting that the NHTSA investigate Nissan’s failure to resolve this issue and hold the company accountable for not providing a timely fix. Nissan should either deliver the promised update or offer alternative solutions for affected owners. Please confirm receipt of this complaint and advise on any further steps I can take.
I have previously had an issue with low resistance of the high voltage battery. This resulted in the car giving a warning code that prevents the restart of the vehicle once it's turned off. This is itself potentially leaves a driver in an unsafe location if they are in an isolated place since you are also unable to charge. I took it to the dealer multiple times and it took them almost a month to determine the vehicle did have an issue, that it needed 8 modules out of around 24 total replaced. These modules were replaced and the vehicle was returned to me. In spite of this the vehicle when under 50% capacity still exhibits erratic range and capacity readouts when under heavy load. The vehicle has been returned to the dealer and is under investigation again because it is unsafe to drive in this condition. There is currently an outstanding recall for high internal resistance when DC charging. This is the same resistance the battery has at all times so to assume it will only be a charging issue and not discharging is disingenuous. Any time a high load, either going into or out of, the battery a high internal resistance will lead to a cascading failure. The only repair is either replacement or the battery or derating the battery. The latter would vastly decrease the capabilities of the vehicle.
Per NHTSA id number: 24v700000: summary Nissan north America, inc. (Nissan) is recalling certain 2019-2020 Leaf vehicles equipped with a level 3 quick charging port. The lithium-ion battery may overheat during level 3 charging. Remedy owners are advised not to use level 3 quick charging until the remedy is completed. Dealers will update the battery software, free of charge. Interim letters notifying owners of the safety risk were mailed October 10, 2024. A second notice will be sent once the remedy becomes available, anticipated in quarter 3 of 2025. This is a phased recall. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is r24b2. It has been a year with no fix and no remedy in sight, and it is now quarter 4 of 2025. Level 3 quick charging allows for longer roadtrips and the use of the car has been limited to only local driving since the recall was issued.
Vehicle is subject to recall r24b2 / NHTSA 24v-700 (battery fire risk during level 3 DC fast-charging). Nissan issued a "do not use" directive for the chademo fast-charge port in October 2024 with a projected remedy date of November 2024. As of March 2026 — over 16 months later — no remedy has been provided. The affected component is the high-voltage lithium-ion battery pack. The battery is available for inspection. The defect has been confirmed by Nissan north America via recall notice and by an authorized Nissan dealer (February 2026), who confirmed no remedy is available. No warning lamps or symptoms were observed; the risk is established by Nissan's own recall documentation. Safety risk: Nissan's own recall states that continued level 3 fast-charging may cause rapid battery heating and fire. The "do not use" directive effectively removes a core advertised feature of the vehicle with no timeline for restoration. I have contacted Nissan consumer affairs twice regarding this recall (February 2025 and November 2025) and received no remedy or timeline. Nissan has repeatedly postponed its repair schedule. A second related recall (NHTSA 25v655, October 2025) was subsequently issued covering additional model years, further confirming the defect remains unresolved industry-wide. I am formally demanding a vehicle buyback under NY lemon law (gbl § 198-a) and the magnuson-moss warranty act due to Nissan's failure to remedy this defect within a reasonable time.
Because of the unresolved battery problem for which a fix was promised by March 2025 the range of my vehicle is limited to the round trip distance from my house. At highway speeds that means only 60 miles one way. If I am forced to charge at the available highway rest stop charger I risk a fire, but I may have to do so. This is unacceptable.
Nissan has instructed us not to use fast charging. However, I do not have a home charger and do not have access to any other charging option besides fast charging. This leaves me in a very difficult position. I am extremely concerned about my family’s safety and my own. I am constantly worried that the vehicle could catch fire at any time while we are inside. This situation has caused significant stress and anxiety, as I no longer feel confident that the car is safe to drive. Given these concerns, I am requesting a buyback so that I can purchase a vehicle that I feel is safe and reliable. I do not want to continue putting my family at risk or live with the constant fear that something could happen while we are on the road.
The vehicle is subject to an open safety recall related to the high-voltage battery. According to the recall notice, owners are instructed not to use level 3 DC fast charging due to the risk of rapid battery heating and potential fire. At this time, there is no remedy available, and no estimated timeline has been provided. Because of this, the dealer is unable to perform any repair. The charging restriction significantly limits normal vehicle use, especially for longer trips that rely on DC fast charging. This condition creates an ongoing safety concern, as the vehicle contains a known battery-related defect with no available corrective action. The issue has been acknowledged by the manufacturer through an official safety recall, but the lack of a remedy leaves the risk unresolved.
R24b2 battery recall has been going on for a full year now with remedies being moved every time the date has been reached. Nissan refuses a buyback, but still has no solution to the no fast charging mandate. The car would not have been purchased if I had known there is essentially no level 3 charging on this car.
Nissan has reported than some cars could abruptly catch fire while DC fast charging due to excessive lithium deposits within the battery cells. In certain circumstances, those excess deposits could create additional electrical resistance while fast charging, overheating the battery pack and causing a fire. The NHTSA's reference number is 24v-700. This problem was first discovered in 2024 and officially reported in September 2024. This is nearly a year and a half ago and limits the usefulness of the vehicle to local driving only. It is ridiculous that a remedy still hasn't been implemented.
Nissan announced recall r24b2 on September 19, 2024. The vehicle is at risk of overheating/fire when fast charging. Nissan has not provided any solution to this issue in the 14 months the recall has been open. Dealers have no information, Nissan says they are "working" on a software fix but give no date or schedule for repair. The official response from Nissan corporation has been to tell us that they believe the recall solution of "do not fast charge" is sufficient and they do not need to provide us any further assistance or compensation. The vehicle cannot be driven further than a single charge will allow because major ev charging station companies have now banned Nissan Leaf's from using their stations because of fire risk. This means outside of my home, I cannot charge the Leaf at all. There is no usability of a vehicle that cannot be charged or powered outside of the home for risk of fire or damage to the battery. I was charged more money to have fast charging and a larger battery in this vehicle to be able to utilize it for all of my driving needs, including the ability to fast charge to increase range of the vehicle. Our vehicle had swollen battery modules that had bent or damaged the stacks and required a new battery to be installed due to the swelling of the modules leaving the vehicle unable to power on. Nissan replaced the battery in October 2025, but informed us despite a new battery the vehicle still cannot be fast charged, as they are still unsure of how to fix the rapid heating of the cells. The vehicle will likely see the same swelling and degradation of the batteries without a proper solution from Nissan, leaving me to minimize any driving of a vehicle I am actively paying for, to avoid risk to my family, home and vehicle.
I am submitting this complaint due to Nissan's lack of action on a critical safety recall that has remained open without a remedy for over a year (NHTSA recall number 24v-700 / Nissan recall number r24b2). The recall involves a manufacturing defect in the high-voltage battery that can cause overheating and fire during DC fast charging. This is a severe safety risk, not only to owners but also to nearby vehicles and property at charging stations. Nissan’s only response has been to tell owners not to use DC fast charging, which was inadequate as a temporary measure and unacceptable as a long-term solution. Without access to DC fast charging, vehicle usability is severely compromised. Daily commuting is difficult, and long-distance travel is nearly impossible. Level 1 and 2 charging do not provide practical alternatives, and many owners rely on DC fast charging as their only feasible option. This feature is a basic expectation of modern ev ownership, and had I known I would lose it indefinitely, I would never have purchased this vehicle. After a full year, Nissan has provided no remedy, no timeline, and no meaningful communication. Even if a fix were announced today, implementation would take additional weeks or months. This is not a timely response to a major safety and usability issue. As an affected owner, I expect one of the following: (1) Nissan issues and implements a permanent fix within 30 days, (2) provides a free loaner vehicle until a remedy is available, or (3) repurchases the defective vehicles from me and other affected owners. Continuing with no action is unacceptable. As a repeat Nissan customer, this experience has been deeply disappointing and has caused me to lose confidence in the brand.
This vehicle has been impacted by the battery recall 24v-700, starting last September 19, 2024. As of today (August 15, 2025), there has been no movement on a solution to this recall, with Nissan's website still indicating a fix date of March 2025.
The main traction battery is prone to overheating, risk of fire, or excessive lithium deposits causing electrical resistance, particularly during DC (level 3) fast charging. I am unable to use advertised fast-charging features. The range of the car and it's usability is affected. The recall mentions a "software-only" remedy, but that does not fix the physical defect. After more than a year the recall status is still "remedy not available". I have contacted Nissan and they just state there is still no remedy at this time. Recall r24b2, 24v-700.
I purchased by 2019 Nissan Leaf brand new from a Nissan dealership. My electric vehicle is our only vehicle and has been effectively disabled for out of town driving by a safety recall for the traction battery for nearly a year. Nissan continues to be unable to repair or resolve this safety recall and has offered no alternatives other than telling me not to fast charge the vehicle for fear of it catching fire. I have spent countless hours talking to a regional specialist and then being escalated to an executive specialist both of which offer no resolution. I want my vehicle repaired and returned to the originally purchased function or repurchased by Nissan. With the multiple delays in repairing this safety recall up to a year now I have no faith in Nissan to reach any satisfactory repair. I no longer want to own or drive this vehicle and the fault lays entirely with Nissan for their handling of this concern. I fear for my families safety when driving or using this vehicle because of the stated risk of electric battery fire. Nissan continues to have failed to offer any repair or inspection of the battery to determine our risk of a vehicle battery fire.
The car was recalled over a year ago, and a remedy was promised in a few months. The issue has still not been resolved, resulting in the inability to take the car on a trip longer than about 175 miles. This completely compromises the usability of the vehicle!.
Nhtsa recall number24v-700 it has been over 1yr since the recall was issued for fire risk on the Nissan Leaf and still no fix is available. Nissan continues to ask users to not charge with level 3 charging which in my Leaf was an expensive option. Limits my ability to use my car for longer trips. How much time do they legally have to remedy the issue?.
The current recall is over 1 year old and there has been no response from Nissan on remedy of battery recall. The Nissan dealer and Nissan help has been unresponsive.
This car has been under recall at risk of fire, injury, and death, and Nissan has made no attempts to fix the recall for years now. Im not able to use a feature I paid for and I'm worried if someone else uses the vehicle without knowing will start a fire.
High-voltage traction battery / propulsion system repeatedly malfunctions. First incident – Aug 2023 (~91,000 mi). Vehicle displayed “ev system no power” with dtc p31e7. After parking, the car would not restart; I was stranded > 2 hours on a surface road until towed. Nissan dealer (napleton st louis) replaced a battery module under warranty and cited Nissan TSB ntb23-024 (bent retention plate in 62 kwh pack). Vehicle returned to service. Second incident – Apr 2024 (~128,000 mi). Same symptoms re-appeared: dashboard showed 200 mi remaining, but under moderate acceleration the range meter plunged to ~80 mi within seconds, but releasing the accelerator the range would go back up, but plunge again once accelerating again. The car gets less then the then half what the dash claims on a full charge, leaving me to not know what the full range truly is. Two dealerships have said I'm having the same issue as previously, except my car is not displaying the inhabitation error. Current safety concern: the vehicle’s range indicator fluctuates drastically under load (e. G. , 190 ? 70 ? 140 miles) whenever the accelerator is pressed, suggesting instability or failure in the high-voltage battery. Because remaining range is no longer reliable, I have stopped using the vehicle for daily transportation to avoid being stranded—especially on highways where there is no safe place to pull over or access to chargers. A sudden loss of motive power at high speed creates a crash risk for both occupants and surrounding traffic.
I was driving at 65 mph on the freeway and the car was acting/driving normally. Without any warning at all, many lights appeared on the dashboard at the same time that the car placed itself into neutral and lost all power to drive. My speed was reduced so quickly without any notice and I had no pull out lane near me, so I was forced to move across 5 lanes of traffic in rush hour speeds of 60-85 mph traffic in order to get to safety in a pull out lane while my car was quickly losing speed at 30 mph and below. I tried to put the car back into drive but it was impossible and the dashboard read "ev maintenance needed". Of note, my entire battery was replaced less than 6 months prior and the Nissan peoria (az) dealership reported no other issues with the vehicle. Upon inspection, the dealership reported the traction motor inverter needs replacement, and again there were no indications this was failing.
When I was drivimg on the highway, the battery rapidly plummeted from 50% to 5%. The car urged me to pull over. After pulling over, the battery rose back up to 50%. If I had not pulled over, the car would have entered "turtle mode," which limits the motor's power and can reduce the car's top speed to below 20mph. These low speeds are especially dangerous on interstate highways and could pose a crash risk.
During the last 3 winters I have noticed the car do something strange when going up an extended highway inclines. The battery % along with the estimated miles left will drop suddenly (~40% in a minute) and when I would go over the top of the hill most of the battery % and miles would return. During the 2021-2022 winter, I noticed this happen only once or twice. During 2022-2023 winter, I noticed this happen more often but I did not know what was causing it except it seemed to only happen on very cold days and also when the battery % prior to the drop was around 50% or less. During the current 2023-2024 winter, this issue became common. It no longer had to be very cold but just an extended incline and battery at 50% or less. It usually happened between exit 42 and exit 39 on interstate 80 in new jersey. It has become so common that I was able to record it. The videos show the car will lose over 40% of battery in about a minute. However, once I would go over the hill most of the battery % would come right back. In one video the “battery charge is low charge now” warning is triggered. On a few occasions, when I had around 30% of battery prior to going up this hill and the battery started to drop suddenly, I had to make a rapid emergency stop on the right shoulder midway up the hill. When stopped the battery would recover back to around 30% and I was able to get over the hill. This obviously created a safety concern. My car battery is still covered under Nissan’s ev battery warranty. I have taken the car to two 2 Nissan dealerships. One of the dealership was able to replicate the issue, but stated the only way they will approve the warranty repair is if they disassembles the battery. They stated once they approve the warranty repair they can order the battery but that it might take up to 8-9 months to get the battery. They stated that during this whole time my car will be inoperable and Nissan will not provide or reimburse for a loaner car.
While climbing the incline section of the san mateo bridge in the fast lane, the Leaf shifted itself into neutral and would not shift back into drive. With no power, driver was forced to change lanes to the right with no power, but luckily made it over the top and down the decline to pull over. Vehicle did not want to shut off or shift. Dealer confirmed bad battery. This occured Nov. 27th, 2023. And the car is still at the dealership as of March 24, 2024, waiting for a replacement battery.
The error occurred on 11/3/2023. The car got me to my destination. Error occurred past the 1/2 way point. The next day was busy w/ personal issues. Later in the afternoon, I was by the vehicle, I called the Nissan roadside assistance number. It was at this point that I was informed that no one was available or that my location was out of network. I was then instructed to find my own tow & arranged everything. I did. The vehicle completely died enroute to the Nissan dealership. The ev motor locks the wheels & there is no way to disengage the motors lock on the cv axle. The vehicle is in the Nissan service department at flagstaff Nissan currently. My Nissan Leaf sv plus is currently has 33,258 miles on it. It is currently covered under the basic warranty of Nissan north America. The Leaf was purchased on Saturday, June 12th, 2021. As of11/16/2023, there is no estimated time of repair. I do try & call everyday. The dealership has issued me a loaner to use during the absence of my malfunctioned vehicle. The dealership is solid & I do recommend them. There are several flaws with this 2021 Nissan Leaf sv plus and they are as follows: 1. The Leaf has an outdated level 3 charger that is being fazed out in north America. 2. The Leaf has no active thermal management for the battery. 3. The Leaf’s passive cooling is negated as the battery is too large to enable proper air flow. 4. The Leaf nearly stranded me out in the middle of nowhere. 5. The Leaf’s battery will degrade at a high rate as there is no atm for the battery. Based on the listed evidence, you can see that my confidence in the Leaf has been shattered. I thought the Leaf would be super reliable & would never let me down. After this incident, I realized that the “hate” was actually hard & heavy concerns that I thought was invalid. I have buyers remorse, big time.
Vehicle would rapidly suffer from a high energy drain when driving at freeway speeds. Range was reduces from 150 miles epa, to 80-100 miles. Nissan at first said it was due to the high temperature in arizona. A few weeks later a "service ev system" lamp came on, and car would not start the next day after charging overnight. Car stated it was at %80 state of charge at the time. Car was towed to a Nissan service center, and Nissan service determined that some battery modules had bloated battery cells due to overheating after a week of troubleshooting. High voltage battery was replaced under warranty 3 weeks later.
On may 12, I was in a long line of cars at a red light , stopped. All of a sudden my car started moving and accelerating toward the car in front of me. When I got over the initial shock, I started stamping on the brake (2-3x) and nothing happened. I clipped the other car as I yanked the car out of line into the turn lane. I turned off the car and shook. Then I handled the insurance stuff with the other guy. I did not take my foot off the brake. (I reported this incident to the ntsb, btw. ) I wanted the collision center and Nissan to look at the black box, but the garage didn't and Nissan said that was no black box.
There is a recall for my fast charging but it's been 2 years and they still no fixing the problem. The company have to take action. Please.
Car shifted into neutral at highway speeds and would not go back into drive on 3 separate occasions over the past 6 days. Car is an ev and there was no warning and the battery soc was 50% or more on all occasions. Can can be shifted from neutral to park only, not drive or reverse. Very unsafe to have to cruise to a stop on busy highways without much or any shoulder depending on where the car stops with snow banks. Had to have car towed. The incidents happened separately on 1/27, 1/28, and 2/2 all on the highway at ~60mph. I will upload some pictures of the dtc codes and battery stats for the vehicle. After the incident on 1/27, I replaced my 12v battery with a new one (having done some searching for possible cause), but the issue happened again on 1/28 and 2/2 after the 12v replacement.
Hello NHTSA: I purchased a 2018 Nissan Leaf from carvana on December 29, 2022. Within a short period of time the car experienced seat belt and air bag warning lights. The car was repaired under factory warranty by hgreg Nissan in cutler bay florida but continued to display warning lights. The satellite communications system was not able to be repaired. This failure deactivated certain convenience and safety features. On March 16, 2023 a warning message and display indicated there was a high voltage battery malfunction and the car needed to be repaired by the dealer, on March 20, 2023 the car was taken to the dealer. The dealer informed me that the car was unsafe to drive and would not, nor did they ever, return the car to me [with the exception of a one-week test drive that did not correct the reported issues]. On August 3, 2023 Nissan north America declared in writing that the car was a lemon under florida law. Nissan refunded the purchase price of the car. Both carvana and Nissan north America have refused to fully compensate me for certain incidental expenses including auto insurance [required to kept active until title transfer] and unused monthly prepaid carvana maintenance costs. These fees were assessed from March 20, 2023 until August of 2023. During a discussion with Nissan north America their agent disclosed that they intended to wholesale this car. My immediate concern is that a lemon-declared car should be disclosed if it is even allowed to be resold.
While driving at highway speeds (65mph) on a cold day (10-20f), the car lost all drive power with no warning. Driver was able to coast to the road margin. In another situation this could have been a catastrophic accident. Driver called 911 for police protection and tow. At this point car was completely unresponsive but still on. The car could not be turned off, turned on, shifted into drive, or any other action performed. The car has shown at least 3 other cold weather failures at highway speeds with various error states (ranging from turtle mode, a complete loss of the info display, and sudden power losses). Our mechanic said "I almost died today, this car is not safe to drive on the highway".
We were driving the car on a highway (the 405 in los angeles) in the midafternoon on December 21. We were going uphill and in the flow of traffic. I'd say the speed was about 60-65. The car was functioning well. Then, the driver accelerated to pass a car and suddenly the car lost all power and went into neutral. Fortunately, we made our way to the freeway shoulder without an accident. But, it could have been very different, as we were on a fast-moving highway and there could have been a pile-up. The car had plenty of battery power (around 47 miles) but it would not shift back into drive. We turned the car on and off and it was stuck in neutral. A tow truck came by and suggested a jump start. That worked and we took the car immediately to a Nissan dealership. The dealership found an error code (I believe it's p3398 but I am unsure) and says that a part of the lithium battery is malfunctioning and the car is unsafe to drive. It is under warranty but they say they are unable to replace the battery for many months. I saw no warning lamps prior to the failure (apart from a recurring message about tire maintenance that we had addressed repeatedly). For what it is worth, I had just had the brake pads checked that morning at a local mechanic who said the brakes were in excellent shape.
The ptc heater and a/c compressor failed on my 2018 Nissan Leaf, just as the winter of 2022 was getting started. The vehicle passed prior service inspections, with no mention of issues on either of these components. The failure of the ptc heater and a/c compressor results in a "service ev system" error message, and indication that the vehicle would not restart after powering off. When this error message appeared, the heating and defrost capabilities of the vehicle were lost. The fans would continue to blow air, but windows would fog up. I could not charge my vehicle in this error state either, so if I hadn't been close to home, I would've been in a potentially dangerous situation because it was cold out. The local Nissan dealership confirmed the error codes of p0aa6-1a (hv battery voltage system isolation) and p31e7 (restart inhibition) were present. They initially fixed this issue after nearly 5 months of the vehicle being in their shop. These codes, paired with the information I've read on the internet, indicates others have had this issue before, and the normal repair involved replacing the traction battery (400v high-voltage battery), not these two components. The "service ev system" came back less than 36 hours after paying for the repair. The 12v battery was also at a low voltage, which may have been related to the vehicle sitting for so long for service without being charged.
While driving on the highway with a full battery charge, the vehicle battery was suddenly depleted, the car entered "turtle mode" (a reduced motor power at low charge feature), and then turned off completely moments later. This is a huge safety issue as it leaves you to coast to a stop without the benefit of power brakes or steering. This is caused by a weak cell in the high voltage battery, an issue Nissan is aware of but has chosen not to address. Currently I have no other option but to continue driving the car as is, with the risk of an accident in a situation like this continually increasing.
On my 2022 Leaf I use the epedal system, which is supposed to operate as a one-pedal driving, meaning when you the car is in epedal mode, you can drive the car with one pedal. When you press the accelerator the car will move forward and when you let go of accelerator the car will come to a stop. However, sometimes the car does not come to a stop and it will coast as if the epedal is not engaged. This happens regardless of the batteries soc (state of charge), weather, angle of the road, temperature, or road condition. When epedal is engaged and you lift off the accelerator, the car should always come to a stop, and it doesn't. This is dangerous because there have been many times where I have ran a stop sign or almost hit the car in front of me because I've had to slam on the brakes at the last seconds. Sometimes the epedal system works great and the car will come to a stop, but many times it does not. The braking should always be consistent and it is not, making this feature dangerous to use because you can easily hit the car/something in front of you. I know how the system works because this is my second Nissan Leaf. In my 2018 Nissan Leaf, the epedal was consistent with the braking; it always braked, no matter the situation. The 2022 does not, and it's dangerous. I brought the car to the Nissan dealer and of course they can't find anything wrong with it. There are several others I've found online that have the same issue: epedal braking is not consistent and it should be. There are no warning lamps or messages that come up on the dash. I'm asked to provide a date, but this happens every day. Every day the braking is inconsistent. His has been happening since the first day I bought the car in November of 2021.
About January 19, 2022 when the temperature was about -10 degrees f I drove my 2019 Nissan Leaf about 5 miles. When I turned on the car the battery level was at 60%. After I had been driving for about ½ mile I got a dashboard message that the battery was cold and power would be reduced. I got a similar message a few days before which did not result in any difference in power levels, so I ignored the message. At about 3 miles I had to go up a 10% grade hill of about 1/4 mile in length. As soon as I started up the hill and was accelerating I got the power reduction message again. At that point I was traveling about 50mph. Then in the next 10 seconds, and while I was about half way up the hill, the battery indicator on the dashboard dropped all the way down to 1%. The car lost all of its power and I had to pull over to the side of the road. As soon as I stopped the battery indicator started to rise and within the next 30 seconds had returned to 60%. I continued up the hill, and noticed that the power was decreasing and the battery indicator was dropping again. I made it to the top of the hill and stopped again. The battery indicator returned to 60%. I had to stop one more time to allow the battery to recover, but made it to my destination without further problems. Two hours later I started for home and the car operated normally. Between that day and February 5 there have been no further incidents, even though early morning temperatures have ranged from -7 degrees to -28 degrees on 13 days. I took the car to freedom Nissan in south burlington, vt on Feb. 2. However, they told me that there was no record of such an incident on the computer and they would do nothing without such a record. To have the car go from full power to zero power in a 10 second period is a very disconcerting experience. It should have provoked an error message in the onboard computer. I think this is a safety problem and would like you to look into it.
Multiple times when I have been driving, the accelerator pedal has stayed in the depressed position when I remove my foot from the pedal after going up to about 35 mph when I brake, the accelerator pedal stays in the depressed position and the vehicle resumes acceleration as soon as I remove my foot from the brake. Today the only way I was able to get it back to a normal position was to pull over and turn the car off.
Vehicle suddenly loses power while driving, no warnings prior to power loss. 1st incident vehicle lost power and all check engine lights came on. Unable to shift gears or accelerate. Towed to Nissan. This has happened twice again in the past week. Complete power loss while driving, have to coast to a stop and get towed again! 3 times total. Huge safety issue to be without power in the middle of the road. Nissan tried to “reset” it but this has not worked. The 3rd time we picked it up from service it happened again less than a mile away. Screens say “when parked apply parking brake” while I’m driving. Other screen said “power supply failure. To avoid accident injury or death do not drive”. This car is dangerous.
My car suddenly accelerated out of my control and my car was totaled in a supermarket parking lot. Amazingly no serious injuries though two other cars were damaged by this event. No warnings and no time to act. I demanded that Nissan do an inspection. The email I got from them this morning said they found nothing wrong with the vehicle but that the accelerator was at 100% at the time of the accident. I was parked and getting out of my car when this occurred but Nissan did not think it suspicious that my car accelerated to 100% without any reason for me to accelerate and my foot not on the power pedal. Their letter to me claimed no responsibility for the malfunction. In fact. They are claiming no malfunction at all. I have requested in writing to get all the data they collected and although they had previously agreed to provide it to me. They are now backpedaling on that now that I’ve posed legitimate questions. This happened twice in a 15 month period and the last accident destroyed my car. Everyone was eager to blame me for the first accident that did thousands of dollars damage, which I know for a fact I was parked in my own driveway and not even driving. It was scary and stressful and still is. The only thing I can feel good about is that the car, my beautiful Leaf, is off the road forever and will not be dangerous any longer to me or anyone else.
Hello! I have my 2017 Nissan Leaf sv with 30kwh battery in at Nissan of troy, mainly due to two problems. This is a 2017 Nissan Leaf with 30kwh batte hello! I have my 2017 Nissan Leaf sv with 30kwh battery in at Nissan of troy, mainly due to two problems. This is a 2017 Nissan Leaf with 30kwh battery with a DC-fc fast charge plug that's supposed to be able to charge the battery roughly 15x faster than 6. 6k level2/3 chargers. The key two problems are as follows: a. Dcfc fails to charge on 2017 Nissan Leaf and causes j1772 to be unable to charge it anymore subsequently getting a charge in a pinch leads to really needing a tow truck!! b. The range on the battery drops drastically on a regular day to day drive. . . The other day I left for a 4. 5mile trip with 17miles on gom and by time I drove 2 miles range went down to 11miles. Before I was 1/2 way low battery indicator went off and ~1. 5miles to home very low battery kicks in. - I believe the car gom always over estimates the range to what I'm able to drive. It can never drive up to the suggested range so I must have either a bad battery or a faulty battery management module of some sorts ???.
A sudden loss of propulsion with out an audible warning. The vehicle operates at creep speed. I notice it because the can not accelerate. A moment of confusion sets in in trying to figure out what is going on. A tell tale light of a turtle comes on. I have to work my way through traffic to pull on the side of the road. This is a concern on a busy highway. The tell tale light goes away after cycling the power by turning the car off and starting it all over. It gives me the impression that the trouble went away. This issue occurred once a year. I didn't think much of it. It is now happening once a week in the past two months. Someone can get hurt in the worst case scenario. I believe the warning light should remain on until the issue is resolved. I noticed the issue happens when the climate is hot and I am driving with the ac on. The battery temperature is in the safe zone. Nissan didn't take it seriously. I took a picture of it.
While I was accelerating to 60mph from a stop light on us 287 and isabelle road in boulder county, colorado, the car continued to accelerate uncontrolled to over 70. Accelerator pedal seemed to not work at all. I braked and slowed down but it was fighting the maximum acceleration. I tried pumping the brakes and kept slowing down and the car lost all engine power and seemed to brake itself. I pulled over to the side and turned off the car. Turned it back on and all seemed normal. I am concerned that others may panic in this situation and not be able to control the car. The 2015 Nissan Leaf I drive has 31,000 miles on it now and has had all updates and services.
I recently purchased a 2011 Nissan Leaf vehicle from a private party. I quickly noticed that my battery capacity was at 5 bars and the vehicle has 73300 miles. I also noticed the ev system warning light was on. I took the car to my local Nissan dealer and let them know that I was going to need a new battery but wanted to know the history of the vehicles battery because I believe that the degradation of the vehicles battery would fall into the severe category and because the vehicle was in between owners at the time no one took it in for a battery replacement. Currently in 2020 the 2011 vehicle is at 5 bars meaning that if the battery only lost one bar in the last year the battery would have to have lost more than 50% capacity within the timeframe that it would have been covered under the 8 yr/100,000miles extended warranty. They would not provide me with any vehicle battery information although the representative of the dealer did confirm that the warranty would have been in effect last year. They then quoted me $6600 for a battery replacement. After researching I found a letter from Nissan which states that the vehicle warranty would be effective for 2011 models with implementation starting sometime in spring of 2013. Nissan so far is not willing to repair the battery or assist in the repair although the warranty would have covered this issue. The vehicle has come close to turning off while I've been on the road. I am afraid of my cars battery dying while I'm on the road. It's my only vehicle.
2013 Nissan Leaf brakes failed completely and without warning while driving 30mph resulting in near collision and potentially serious injury and property damage. Speed very gradually slowed with accelerator pedal not depressed and was ultimately brought to complete stop using parking brake. Vehicle lurched forward without ability to brake when accelerator pressed lightly after stopping. Nissan dealer reported a failure of the "intelligent brake control unit" and replaced at cost of approx. $3,000. Incident occurred in clearwater, florida area in late afternoon in dry weather with temperatures around 80f. Tow truck operator stated that when they attempted to move the vehicle it lurched forward without ability to halt and the operator was extremely frightened and almost crashed.
Dangerously low increasingly hideous battery storage. Purchased used 2013 Leaf in June 2019. Was able to charge it up roughly to 70 mile range at the time of purchase. Now, just 3 months later, it only charges only to 62 max! worse yet, it's only an estimate. And god forbid you go faster than 65 miles, your 'estimate' decreases astronomically. Today, September 11, 2019, took to the dealer to check for battery recalls, but the dealer doesn't see one for the battery, only the mounts. States that I have enough top-off 'bars' for the battery life, that it's not subject to recall. When I asked about the battery swap/upgrade, he offered a plan worth over $10k. This is becoming a class-action matter due to straight-up faulty battery, gauge, and dealer's refusal to own-up to their completely faulty product.
When driving our 2017 Nissan Leaf electric vehicle at about 65 mph up a steep hill / steep incline, we are experiencing a loud clunk from the battery area when the vehicle climbs over 2000ft elevation within a short distance (16 miles). The clunk always happens within the same 1 mile stretch of road and happens every time we drive the car from salt lake city, ut (4,226 feet) to summit park, ut (6,887 feet). We first noticed it this summer 2019. There is an audible clunk and it can be felt through the passenger foot-well behind the driver's seat. There is a thread on the mynissanleaf. . Read more...
Using the j-1772 charge port at a shopping mall while going for a walk; on sun 5/19 as we approached the car to leave, we noticed a strong electrical smell. I disengaged the charger, inspected it and saw no issues. Our car, however showed distortion in the port at the upper right. The next morning, 5/20, I took the car to the dealer, and had the certified Leaf technician try to plug it in and check the charging. He found resistance as he tried to plug it in, looked at the distorted plastic, and said "you need to replace that port" it's June 1st today; the dealer said they had to contact Nissan. After a week of no response or callback, I finally was told that we must have damaged it, and it wouldn't be covered. They had no basis for that assertion, and they offered no explanation or advice about the damage on the port. I've contacted Nissan customer service, waiting to hear back from Nissan warranty division. In the mean time, I'm charging with the chademo port whenever possible, and still using the j-1772, although with no explanation of what caused the problem I feel like it's a risk every time. Obviously the charging is basic for the vehicle's function.
The range meter on the right side of the dash shows incorrect range. I understood when people would say it depends on how you drive, but no matter how I drive there is no possible way for me to get the range the car says I have. If it shows 55 miles I can be sure to get between 20 and 35 miles before being stranded. I contacted Nissan for a warranty or service concern and they claimed it not to be a manufacturer defect.
Battery degradation occurring much quicker than reasonably expected. Details follow. Car purchased in June 2016. After driving a total of 6,150 miles under conditions of moderate temperature, conservative driving (not exceeding 65 mph on the highway, using eco mode as recommended in the manufacturer's manual to enhance battery life) and rarely charging the battery to more than 80% nor making use of frequent quick-charging (also as recommended in manufacturer's manual), I noticed that 1 out of 12 "bars" of battery capacity were lost. Use of software to determine state of health (soh) of the battery indicated that after only 2,300 miles (and 4 months of ownership), soh was 89%. Most recently (Nov. 2016), soh is less than 84%. Car is always kept in garage when not in use, never parked outside overnight. Contacted manufacturer in oct. 2016 and Nov. 2017 about this problem. Service department declined to acknowledge any problems in oct. 2016 with soh was only 89%. Conclusion: since car has been driven and charged under optimal circumstances without any evidence of overheating while in owner's possession, it appears likely that there is either a defect in the battery per se or poor handling of the vehicle before time of sale. There is no way for a consumer get an accurate measure of battery capacity at the time of purchase. I can make a spreadsheet of battery soh over time as measured by 3rd party software available to NHTSA at your request.
My battery lost 2 of my 12 range bars and Nissan does not see any of this as an issue, October 06, 2016 - 110 mile range March 04, 2017 - August 28, 2017 - 76 mile range � 1 bar loss October 23, 2017 - 65 - 72 mile range � 2 bar loss I can no longer make my commute after 1 year of usage. Leased 2016 Nissan Leaf October 8, 2016 dealer purchased from: avondale Nissan 1n4bz0cp7gc305548 10/8/2016 service date mileage charged 100% = range dealer name concern 10/8/2016 odomiter 110 miles avondale Nissan battery depletes at a rapid pace when it reaches 20% charge, 3/17/2016 8,193 pinnacle Nissan estimated for every mile driven it drops 5 miles in capacity. 8/5/2017 16,329 82 miles pinnacle Nissan battery degradation 8/28/2017 17,296 72 miles avondale Nissan battery degradation lost 1st bar 10/23/2017 19,623 68 miles avondale Nissan battery degradation lost 2nd bar 38. 18% range loss on battery in one year I find the dealership and Nissan intentionally providing misleading and false information. Do I have any recourse in small claims or other actions. The lemon law will not work in this situation because they tell me it is not broke and they have not attempted to fix anything? Nissan claims this is normal and to be expected, who would buy that for over 30k. After two years of service what will happen to the battery degradation.
2011 Nissan Leaf, have taken it multiple dealers and done the update(s) required by Nissan, which actually made matters worse, regen is not working like had prior to the p3227 update. The biggest issue with the Nissan Leaf is the battery capacity and advertised claims. Currently charging 100% and getting less than 60 miles range. The warranty apparently after two class actions is 5 years 60,000 miles whichever comes first. All anyone at Nissan or the dealers can say is to wait until we drop the 9th bar. But from what the customer service rep told me, I needed to drop below 70% , which according to my calculations I have. But Nissan does Nissan math, each bar is weighted and the software update made adjustments that are mysterious to most. Nissan misrepresented the Leaf and with the poor battery chemistry failed to deliver as promised, and now these cars are practically being given away. Nissan does not cool the batteries properly and there could be a danger that they are not disclosing. This needs to be investigated further by NHTSA/dot.
I went to change lanes accelerated hard the accelerator stuck hit the brake twice car kept accelerating than I stood on the brake hard brakes locked up car went back to normal.
Car was being charged at pep station at ncsu campus. When I unplugged the charger from the car, I saw fumes and the plastic at the charging port of the car was melted.
I purchased my 2011 Nissan Leaf in September of 2012 from stadium Nissan in orange, California. I quickly learned that this vehicle was not built for my 69 mile commute(4. 9 miles per kwh), but was able to adapt and make it work until a job change in October of 2013. My 10 year old son and I were rear ended shortly after our move to turlock, California. My Nissan Leaf held up very well to being rear ended at 45mph by a full sized chevy silverado; as I drove it away and the chevy was totaled. My son and I both received concussions from the accident, and unfortunately he is still faced with memory loss. My Leaf was taken to alfred matthews collision center for repairs, and sent to central valley Nissan to have the batteries removed and reinstalled before and after the body repairs. The repairs took more than 2 months to complete, and my Leaf has never been the same. My Leaf will no longer get the 69plus freeway miles that I drove before the accident, and will now only get 40-50 city miles per charge (3. 8 miles per kwh). I have taken my Leaf back to central valley Nissan at least 6 times in the last 8 months, and even had one of the two Nissan Leaf mechanics evaluate the issues. Aaa was willing and ready to total my Leaf based on this drastic performance issue, but they were told by central valley Nissan and the Leaf mechanic that my Leaf is performing within specifications for a 2011 Leaf with 35,000 miles. I find this hard to believe based on your epa estimates of 106 city / 92 highway (I am curious if other Leaf owners know that when their vehicle is 3 years old and has 35,000 miles; they will only get 40 miles per charge).
The contact owns a 2013 Nissan Leaf. The contact stated that the vehicle would not re-charge. The vehicle was taken to a dealer for diagnosis and the contact was informed that the software would need to be updated but it was not available. The manufacturer was made aware of the failure. The vehicle had not been repaired. The failure and current mileage was 5,000.
The Nissan Leaf we purchased from abc Nissan (phoenix, az) in March, 2011 began experiencing a rapid decrease in range beginning in March, 2012. For 5 months, during multiple phone calls, visits to dealers, and among 2 weeks of testing at the proving grounds, we are being told that the 30% reduction in driving range we have experienced is normal, gradual capacity loss and is not covered by warranty. We believe that there is a defect in the design of the Leaf battery causing it to rapidly degrade faster in warmer climates, although owners in California are starting to see range loss as well. We have been given test reports by our dealership that our treatment of the car ‘is very good for your battery. ’ the usability and value of the car has been irrevocably diminished due to this nonconformity, despite the care given to the battery as confirmed by the ev battery usage reports. Owners appear to have no recourse at this time. One owner tried to trade-in his Leaf to 11 local car dealers, and 10 refused to make any trade-in offer for a mint-condition car, no capacity loss, no flaws, less than 10,000 miles. We are stuck with a $35,000 car that we can no longer use on a daily basis. Owners have begun to collect self-reported complaints online(1), and range-loss is experienced by at least 46 cars in arizona (out of 400 total sold), 18 cars in texas, and 12 cars in California.
The high-voltage battery on my 2020 Nissan Leaf is subject to recall 25v655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during level 3 fast charging. Nissan instructs owners not to use level 3 charging at all until a “remedy” is available. The issue is that the remedy described by Nissan is not an actual repair of the battery defect. Nissan states it will install software that monitors for “state-of-charge fluctuation” and, if detected, will prevent the vehicle from restarting or recharging in order to avoid a thermal incident. This means the defect inside the battery cells is still present, and the car may disable itself if the defect begins to appear. The recall materials also state there is no warning before overheating occurs. This creates multiple safety concerns: • the underlying battery defect remains uncorrected. • the vehicle can become immobilized (unable to restart or recharge) if the software detects the condition. • loss of level 3 charging capability affects the ability to travel safely or plan charging when needed. • a battery fire risk exists during level 3 charging if the defect is not detected in time. Nissan’s documents state that the software is meant only to prevent the “progression” of a thermal incident, not to repair the defective battery. I am concerned that my vehicle contains a known hazardous defect that has not been physically repaired and that the software-only response is inadequate to ensure safety. I am filing this complaint so NHTSA is aware that the remedy being offered does not address the internal battery defect itself and may leave owners exposed to continued safety and reliability risks.