Air Bag Not Deploy problems of the 2003 Nissan Maxima

The contact owns 2003 Nissan Maxima. The contact was in a head on crash where the contact struck the windshiled, becuase the driver's side air bag did not deploy. The contact stated that the passenger side air bag did deploy. The vehicle was taken to a repair shop, but the contact did not know if the vehicle would be repaired. The VIN was unknown. The failure mileage and current mileages were 145,000.

I was stopped behind a pickup truck when I was hit from behind. Upon impact, my 2003 Nissan Maxima was slammed into the pickup truck. The impact to both the back and front of my car caused the passenger's side airbag to deploy, but not the driver's side air bag. I am happy to say that I walked away from the accident. However. . . . For an air bag to fail to deploy when a car is hit in the middle of the front bumper . . . With enough force to total the vehicle . . . . Is very concerning. Two days after the accident, I called Nissan and patiently recounted the events of the accident including specific vehicle information, driver information, street locations and police case number. After 33 minutes of answering questions, I was told that my Nissan case #507-46-73 would be forwarded to an 'air bag specialist. ' I was not permitted to speak to anyone at that time accept the information gathering phone agent. On a weekday, during business hours, there was nobody in a position of responsibility who I could be transferred to, not even a supervisor. So as I sit here five weeks later,I have decided to forward the details to the NHTSA in hopes that you can improve upon the general apathy at Nissan and have someone stand and take notice of the only salient point of my whole call to Nissan: your equipment malfunctioned. . . Call me. At this point, I have purchased a new vehicle (not a Nissan) and have moved on, but my hope is that if someone is seriously injured due to an airbag defect, that they can reference my experience so they can take Nissan to the cleaners. Maybe then Nissan will finally bother to take an interest in their product.

While driving 55 mph consumer lost control of the vehicle and crashed into a cement wall. Upon impact, air bags failed to deploy. Driver sustained major injuries, and was transported to the hospital by ambulance. Vehicle was towed to the dealer for inspection.

While driving 55 mph consumer applied the brakes and vehicle failed to stop. This caused the driver to crash into a guard rail. Upon impact, both frontal air bags did not deploy. Consumer sustained minor injuries. Vehicle was towed to the dealer for inspection.

While driving at 65 mph driver applied the brakes to slow down t and lost control, causing the vehicle to hit a guard rail, and roll over twice. Vehicle landed upside down. Upon impact, the airbags did not deploy. Driver sustained minor injuries. However, prior to the accident, when applying the brakes vehicle experienced extended stopping distance.