Suspension Noise problems of the 2009 Nissan Maxima

Rattling, cracking, vibration and road noise coming from the front while driving on the road at any speed. Noise was very noticeable if road was bumpy. In my emails with Nissan they only would refer me to a local dealership, which is 1 hour away. I forward Nissan documents found on the internet stating the this year model had strut and suspension problems. Nissan could only tell me to see a local dealer.

Tl-the contact owns a 2009 Nissan Maxima. The contact stated that while driving the vehicle there was an abnormal noise coming from the front the vehicle. The vehicle was taken to an independent mechanic for diagnostic testing. The contact was informed that the strut insulator on the driver's side front suspension and passenger's side front suspension were both fractured. The vehicle was not included in NHTSA campaign number: 09v358000 (suspension). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,100. Ah.

Our vehicle began making loud squeaking/rattling sounds under our hood on the front passenger side. We noticed the sounds were getting louder, so my husband decided to take our vehicle into a Nissan dealership for observation on December 24, 2013. While at the dealership, he was told very quickly that the sounds we had been hearing were the result of the cracking of our suspension/strut insulator. He was also told that the same cracking suspension/strut insulator problem that we are experiencing had affected mostly all of the 2009-2010 Maxima model vehicles that had been manufactured, launching a recall (NHTSA campaign number 09v358000), effective September 16, 2009. After finding out this information, we contacted Nissan motor acceptance corporation on December 24, 2013, but nmac was closed. On December 27, 2013, I contacted a representative at nmac and explained the issues that we are having with our 2009 Nissan Maxima, and stated the issues we are experiencing are the exact issues that were documented as a vehicle hazard under the NHTSA campaign number 09v358000. I was told by the representative that my VIN # was not affected by this recall; however, I asked the representative to please extend the recall campaign to include my VIN #, since obviously, my Nissan Maxima was one of the first 2009 models manufactured, and it is clear that whatever problems the rest of the 2009 models are experiencing, unless the formula regarding how the suspension/strut insulators had been manufactured when I purchased my vehicle had changed, then there is no way my vehicle could not have been affected. After several days of communication back and forth with the Nissan representative, we were told today that Nissan will not extend the recall to included my VIN # but will only offer to pay 1/2 the cost of the parts only, no labor costs.

Clicking noise in front suspension at initial back up or forward moving after car has settled for over several hours. It only clicks one time. Front end shakes at speeds over 60 miles and hour on smooth highway surfaces. Nissan states if the issue can not be duplicated when they test it then it can not be addressed. Penske Nissan turnersville NJ.

I purchased a 2009 Nissan Maxima on November 12th 2009, unknowingly that Nissan issued a recall for the front suspension (recall summary Nissan is recalling certain model year 2009 and 2010 altima and Maxima passenger cars. The upper front strut insulators may have been manufactured out of specification resulting in a potential for the strut insulator to crack) I heard noises from the front area of the car and took it into the dealership, where the service department said they could not find a problem, I took the car back and the noise got worse, I took the car back to the dealer and was told they recalled the vehicle for a sound dampener, and was replaced. I took my family on a 2 hour road trip when my vehicle began to make serious noises, the car began to jerk and shake. I looked online and noticed a recall that was never brought to my attention, the recall states that "if the strut insulator is cracked, there is a potential for the strut rod to come out of its mounting position, which could affect vehicle stability and increase the risk of a crash", I returned to the dealership and spoke with the sales manager and was told that "if I felt that the car is unsafe then don't drive it!". I am paying for a car that is extremely dangerous and was sold this car after the recall and still has not been fixed. I believe that my family and I have been severely been put in harms way and have been lied to about a recall! I feel that the dealership had the duty to repair a crucial safety issue on a vehicle that was present on their lot. I have made three attempts to have the vehicle repaired and now fear for the safety of my family.