general problems of the 2016 Nissan Murano

Passenger airbags didn't deploy during a head on collision. Passenger also was hit in her breast by something that came out of driver airbag. No prior airbag warnings. Thp and insurance have inspected the car.

Both driver and passenger airbag lights have been on for about a year. This vehicle has never been involved in a car accident. I recently had the service dept at the dealership take a look as my mechanic was unable to troubleshoot the issue. The code the dealer found was b00a0-00, occupant sensor unit, abnormal voltage. The dealer is stating that the occupant sensor unit needs to be replaced as well as both sensors.

Air back passenger light is on. . . Says "passenger air bag off".

Air back passenger light is on. . . "passenger airbag off".

"passenger airbag off" light is on.

The passenger airbag deactivates itself randomly while a passenger is seated and belted in. This continues even while the car is moving. The electrical computer system also intermittently malfunctions and won't follow the touch screen's commands or communicate with paired cell phones. This has been reported multiple times both to the dealership and to Nissan directly. The dealership has tried multiple times to diagnose the problem and failed every time. They no won longer return our calls. We have 3 videos spread over many months that prove the problem is occurring, but the dealership no longer responds, and neither does Nissan. These malfunctions occur as soon as the car is started at rest and continues while in motion at all speeds including highway travel and city streets. I would like the dot and the hsa to give me some way to submit the videos that show this intermittent problem is occurring, and to force Nissan to fix this or refund our money before it gets me killed.