Eight problems related to seats have been reported for the 2016 Nissan Murano. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2016 Nissan Murano based on all problems reported for the 2016 Murano.
I recently brought my 2016 Nissan Murano to the Nissan service department and asked them to check the driver's side heated seat as it was not working. I was notified by the Nissan service department that the heated seat module had melted and that they needed to disconnect the component because it was a safety concern. It was very concerning to learn that the heated seat component could have possibly caused personal harm to anyone driving my vehicle. I reached out to Nissan in an effort to have them fix the defect and they refused to fix the vehicle free of charge. I have also researched this defect online and there seems to be a pattern of this defect happening in other vehicles of this model and year. I believe that this is a serious safety issue and that Nissan should be investigating the heated seat components on these vehicles and fix the component, so they are safe and in working order.
The driver seat heater is not working.
2015-2019 Nissan Muranos have an on-going electrical hazard with the climate controlled seats. The electrical harness connector directly under the seat will fail and actually get so hot it will melt the plastic pieces! in fact, Nissan has issued it's own 15 page service bulletin warning to its dealers on the fire danger (el18-035, reference ntb19-004, dated 17 January 2019). This bulletin graphically shows pictures of how the harness connector and the seat control unit will get so hot they will melt and fail. It also details how local dealers should replace the defective connector and even how they should charge Nissan back for the repair (page 15 - primary part line claim). My 2016 Nissan Murano suffered the same drivers seat electrical failure recently. I visually verified the damaged (melted) connector under the seat and contacted my local Nissan dealer (youngblood Nissan, springfield mo. ). I provided them the Nissan alert information. The dealer is refusing to fix the known failure unless they are paid for the service work (estimated is over $300. 00)! given that this fire hazard covers four years worth of Nissan Murano production and the 2016-2019 titans, Nissan should fix the defective parts for free. While in my case there was no actual fire or damage beyond the melted electrical parts and loss of the seat climate control feature. . I have left the defective plug disconnected, still leaves me very concerned about they safety of myself and my family. I have attached images of both the internal Nissan service bulletin and an image of my melted and defective electrical plug. Thank you.
Drivers seat. Heating and cooling function failure due to climate control module. See tech bulletin ntb19-004.
Driver seat becomes loose, based on the bolt mounts breaking from their welds. Unsafe to drive based on the seat moving back and forward when applying the brakes or pressing the gas pedal.
1. Drivers seat rocks as if it is broken. Could cause problem with airbag deploying in a crash. 2. Rear shocks/struts seam to be weak or collapsed. Makes vehicle sit lower in rear, this causes the sun to reflect in drivers eyes blinding the driver. Our vehicle is silver in color. I.
Tl- the contact owns a 2016 Nissan Murano. The contact stated that the switch that heated and cooled the passenger seat failed to function. The vehicle was taken to capital Nissan located at 5501 market st, wilmington, nc 28405 (910) 392-4300 where it was diagnosed that the seat heated and cooled switch needed to be replaced. The vehicle was repaired. In addition, the contact stated as they was leaving the dealer the switch failed. The contact taken the vehicle back to the dealer where the wiring harness was replaced, however the failure recurred. The manufacturer was notified of the failure and open a case # 30388450. The approximate failure mileage was 32,000. Aw.
Titanium edition - periodically on start up (stationary) of the car the seat will move forward, and sometimes the back will recline when this happens. The steering wheel will drop down a little bit and the seat memory and steering wheel will be reset to the position the seat moved to and the steering wheel dropped down to. This has been occurring since the vehicle was new and it also happened on my old Murano that was repurchased from me by Nissan. 26 occurrences in 34,000 miles.
| Seats problems | |
| Front Seat Heater/cooler problems |