general problems of the 2017 Nissan Murano

We had an accident on January 4. We were rear ended and pushed it to the vehicle in front of us. The truck that hit us was going about 65 miles an hour. Our vehicle is totaled. No air bags deployed and my seat did not engage.

The contact owns a 2017 Nissan Murano. The contact stated that while driving at 30 mph, while the brake pedal was depressed, it floored, and the vehicle failed to stop. Additionally, another vehicle hit the contact's vehicle on the driver's side; however, the airbags failed to deploy. The contact and her son were injured and received medical attention. A police report was not filed. The vehicle was towed to an auto repair shop. The contact related the failure to NHTSA campaign number 19v807000 (service brakes, hydraulics). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,738.

I was in a broadside collision. The front end of my car collided with the side of another car. I was going approximately 30-35 mph at time of impact. I had my seat belt on. The airbags failed to deploy and seat belt did not lock resulting in being thrown forward and impacting the steering wheel. The car sustained severe frontal damage and is a total loss from the insurance company. The car has been well maintained and was serviced by Nissan exclusively. I had no warning lights on prior to the accident occurring.

Local Nissan dealership is putting up barriers to my recall repair. On 2 different occasions, I was told that �we don't do recall repairs on the weekend�. I don't understand why their labor costs on the weekend are my problem. I called on a Monday morning when I was on vacation from work. Not only could the service manager not confirm for me whether they had the necessary parts on hand to repair my recall. . . She also said they only do it by appointment and need 1 weeks notice!! so I am being expected to bring my car in twice (once for them to �look at it and confirm I'm on the recall list, and a 2nd time to get the repair done). How is it that the manufacturer makes a defective product, yet I am expected to jump through all these hoops, take time off of work (vacation time) to meet all of their terms of fixing a mistake that Nissan made. But hey, they were sure to get those notices mailed out super fast, to give me the impression they cared about my spouses life/death risk every day when she drives a flawed product to/from work. So unaccommodating and arrogant of Nissan to put their customers through this gauntlet.

Tl the contact owns a 2017 Nissan Murano. While driving 35 mph, the brake pedal was depressed and became stuck to the floorboard. As a result, the contact rear ended another vehicle. None of the air bags deployed. A police report was filed. The vehicle was towed. The contact sustained injuries to the neck and head. The driver of the other vehicle suffered unknown injuries. Medical attention was required. The contact was provided with insurance claim number: 258-472-1s236. The manufacturer was made aware of the crash. The dealer was not contacted. The failure mileage was approximately 14,099. The VIN was unknown.