Hatchback/liftgate Hinge problems of the 2014 Nissan Pathfinder

Tl the contact owns a 2014 Nissan Pathfinder. The contact stated that the liftgate failed to unlock with the key fob or the liftgate latch. The vehicle was taken to courtesy Nissan (located at 1777 n central expy, richardson, TX 75080, (972) 231-2600) where it was diagnosed that the module and spindle needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000. The VIN was not available.