Automatic Emergency Braking problems of the 2024 Nissan Pathfinder

My husband was driving down the mountain ( we live on a mountain) with myself and two friends from KS in the vehicle with us. The entire system failed with us, with loss of even the steering, and it was terrifying for us. We couldn't even get the vehicle to shift to neutral to get off the road. Neighbor came jumped car several times and we finally got off the road and it had to be towed to Nissan. We did not even before this trust the Pathfinder to go down the scenic shorter road as that road is extremely steep and dangerous, however beautiful. If we had taken the pretty way down, we would have been killed. The tow truck driver even said he'd never seen a vehicle that lost complete power like this, had to bring a flatbed to get the vehicle. Note it was the 4th of July, 102 degrees outside. Nissan said they could not duplicate the error again on loss of power, however, they did show the alternator, battery, voltage regular and something else errored out, however, not the loss of power and the whole system malfunction. I have photos. At this point, this was the second of four major system failure occurrence's this has happened. My husband and friend in the vehicle are both manufacturing engineer's for large companies, boeing, and my husband retired from gestamp, and we did open up a consumer report case with Nissan and they failed to acknowledge this error. I also am a retired insurance agent with thirty two years of experience, after the first incident, we knew to start documenting and taking photo's that Nissan was not goign to acknowlege this major safety event. What started out buying our first new vehicle in setember of 2024 with only 12 miles on it, has been a complete nightmare and each time we are grateful we didn't get killed. The vehicle is at Nissan and Nissan is sending a head engineer on October 1st to look at it. The other incident that is major is from September 13th, that NHTSA report is 11765546. I am entering two more. This vehicle is unsafe.

Engine, abs, collison, traction control malfunction lights came on. I took it to the dealership and it was determined that the right wheel sensor was reading at 407 mph. After replacing the sensor, the lights came on within minutes of me leaving the dealership. The vehicle is at the dealership currently. With the recent engine replacement and returning within five days for the second issue twice is a safety risk given that the vehicle can brake at any minute while driving which can cause catatrophic danger to me and/or others. The service techs are not sure what is going on with the vehicle. No other issues occured prior to the engine replacement (October 9, 2025 - November 3, 2025 at the dealership) and now the malfunction of the sensors (November 7 - current) twice within days. Dominos effect of safety issues and defects.

This was the first of five failtures, on other complaints, I had put four however, my daughter reminded me coming back from louisiana in April of 2025 that it happened on I 59. I have been trying to work with Nissan for two years on this. I am sharing you, we absolutely are afraid to take this vehicle back, it's not safe for anyone to possess as it will result in loss of life. Nissan needs to own up to this failure and repurcase this and use it for tests to figure out why their main communication system is not relating. I was out in the middle of nowhere and scared to death that it was going to continue to die on me, I stopped finally at a pilot and a nice employee at pilot who just got off work helped me. He disconnected the battery twice, we let it sit, then it started and cleared. I had taken a time stamped photo and sent to my husband for guidance. We took the vehicle to Nissan the tech said they could not duplicate the error, this was the first of a two year struggle with trying to work with Nissan and figure out what was wrong. After this last sept 13th incident complaint 11765546, 11765620,11765630 and I am entering two more where I have either video, photos, or both. I have been gathering witness statements. I am a retired insurance agent in the field for 34 years and my husband a retired veteran and also a retired manufacturing engineer. We are Smart people who happened to buy a lemon of a vehicle that is not safe for it to be on the road. Looking from this time, my family is so lucky that none of us got killed on the side of the road, on the interstate itself, or simply driving to and from our home in the mountains here in TN. We are just terrified to be in this vehicle. Also, the saddest thing I want noted, is these are mostly higheway miles back and forth to my daughters house in louisiana. Not even in town miles and the vehicle has done these things. Please please help us hold Nissan accountable. This vehicle is a danger to human life. Thank you.

The car was involved in a collision into a jersey barrier on the left side of the vehicle at high speed that is 60 mph first the none of the airbags deployed and including the front airbags driver knee airbags or the curtain side airbags. Next, the driver‘s apple watch confirmed that we were in a collision and was able to call 911 where the safety features within the vehicle did not make any notification that we were in a collision, nor is it reflected within the Nissan app that there was a collision after the fact. Additional safety features for an accident are supposed to include four ways being automatically turned on in the car, unlocking the passengers had to engage the 4-way lights and the passenger side front had to unlock the car to be assisted by paramedics. Additionally, the back driver side tire is completely flat and reads as such within the app at 0 psi however, the front driver side passenger tire is ripped from its rim and still reading fully at 39 psi. Despite the car being unable to start, additionally, the app is showing that all systems are fine within the car. Finally, the brakes the driver stated their foot was all the way to the floor attempting to break and the passenger front side also heard a severe grinding noise. No warning, lights or lamps appeared during the accident. In addition no warning lights were visible within the app post accident. Finally, there was not an alert sent through the app. Insurance company has considered the car totaled. These have been unable to be reproduced. We have requested that our insurance save and document everything in our insurance, usaa has been unresponsive at this time. Our car has already been moved to copart philadelphia and is potentially pending auction. We have requested documentation multiple times.