Table 1 shows one common structure related problems of the 2025 Nissan Pathfinder.
| Problem Category | Number of Problems |
|---|---|
| Body problems |
The front grille and front bumper of my 2025 Nissan Pathfinder have melted twice on their own without any accident, impact, or unusual use. The vehicle is used exclusively for personal family transportation and is parked outdoors in florida. Nissan opened a warranty case on April 1, 2026. However, their entire investigation was conducted based on photos only — no physical inspection of the vehicle was ever performed by Nissan or their representative. Despite this, Nissan denied the warranty claim stating it was not their responsibility, without identifying the root cause of the damage. During the claims process, a Nissan call center representative provided false information stating that our vehicle had been in service for 6 months, which is completely untrue. Multiple calls went unanswered or were disconnected. Written emails were ignored. It took over 6 weeks to receive a final decision. This is a known recurring issue affecting multiple Nissan Pathfinder and Nissan armada owners dating back to 2021-2022 models. Other owners have reported identical melting of front grille plastic components under normal driving and parking conditions. In at least one documented case, Nissan sent an engineer for physical inspection and immediately confirmed warranty coverage — contradicting their standard practice of denying claims based on photos only. The melting of exterior plastic components on a brand new vehicle raises serious concerns about the quality and heat resistance of materials used by Nissan, and potential safety hazards if the root cause is internal heat rather than external factors. I am requesting that NHTSA investigate this matter as it may indicate a manufacturing defect affecting multiple 2021-2025 Nissan Pathfinder and armada vehicles.
While the vehicle was parked and unattended, the rear window of my 2025 Nissan Pathfinder spontaneously shattered without any impact or external force. There was no evidence of vandalism, collision, or falling objects, and the vehicle was stationary at the time. The glass shattered entirely, leaving shards throughout the interior cargo area and rendering the vehicle unsafe to drive or leave unattended. When the glass initially broke, there was no glass that fell inward or outward — it appeared to be a slow cracking failure, where the entire pane began breaking down gradually. I approached the vehicle to investigate and opened the rear door to get a better look. As soon as I opened the door, the natural movement and vibration from the door caused the already-shattered glass to collapse inward, which is what you see in the attached photos. Unfortunately, this makes it appear as if there was an impact from the outside, when in fact the glass was already fractured prior to any physical contact or movement. Immediately after the incident, I took the vehicle to a certified Nissan dealership for inspection. The dealer reviewed the damage but was unable to identify any clear cause or impact point, nor did they confirm a manufacturer defect. Regardless, I documented the incident extensively with photographs and obtained a formal service report. To protect the vehicle from weather exposure and theft, I am proceeding with a rear glass replacement. I am submitting this report to NHTSA because I believe this to be a spontaneous failure of the rear window glass that may indicate a broader issue with the manufacturing or installation of this component. If other drivers experience this failure — especially while the vehicle is in motion — it could pose a serious safety risk to passengers. I respectfully request that this issue be formally investigated. I am also pursuing reimbursement through Nissan consumer affairs.
Driving down the highway going 65 miles an hour and the sun roof just exploded out hardley no glass inside,sounded like a shotgun went off. Its brand new Pathfinder called dealer and they said they never heard of that. Have never opened the sun roof window.