Engine Shut Off Without Warning problems of the 2019 Nissan Rogue

Tl the contact owns a 2019 Nissan Rogue. While the gear shifter was in reverse, the vehicle shut off and the key failed to release from the ignition. Additionally, while in reverse, the vehicle accelerated. The vehicle was taken to faulkner Nissan jenkintown (900 old york rd, jenkintown, PA 19046, (215) 887-8870), but they were unable to duplicate the failures. The failures recurred. While the vehicle was in reverse, it moved forward. The contact stated that the brake pedal was depressed to the floorboard, but the vehicle failed to respond. The contact removed the key from the ignition to stop the vehicle. The manufacturer was contacted and did not assist. The failure mileage was 300. The VIN was not available.