Gas Recirculation Valve (egr Valve) problems of the 2021 Nissan Rogue

The contact owns a 2021 Nissan Rogue. The contact stated while driving 35 mph, the vehicle started bucking while changing gear. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the coolant level was low, and the safety system had engaged. There was no coolant leak found. After taking possession of the vehicle, the heat became inoperable. The contact noticed that the coolant level was low. The vehicle was taken back to the local dealer, where it was determined that the failure was possibly related to the egr cooler. There was no indication of a leak. The part was on back order. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 102,000.

The contact owns a 2021 Nissan Rogue. The contact stated while driving at an undisclosed speed, the message "malfunction error" was displayed, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where the rear brake pads and brake fluid were replaced, and an oil change was performed. The failure persisted, and the contact was informed that the coolant and egr sensor needed to be replaced. The vehicle was then taken to a second dealer, hallmark Nissan (1300 3rd Ave n, birmingham, al 35203), where the front brake pads and air filters were replaced and tire rotations were performed, but the failure recurred. The contact was informed that the engine oil and coolant needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle was later involved in a crash unrelated to the failure, and while the suspensions were being replaced by the body shop, a 2023 Nissan Rogue loaner was provided, and the vehicle experienced the same failure with the "malfunction error" message displayed. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.