Side/rear Glass problems of the 2024 Nissan Rogue

The contact owns a 2024 Nissan Rogue. The contact stated that while the vehicle was parked and turned off, the rear glass unexpectedly shattered. The contact stated that the vehicle was parked at the workplace, and camera footage provided by the police department confirmed that there was no external impact to the glass prior to the glass shattering. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,101.

On January 23rd 2026, my rear window shattered while parked in the parking lot at work. I have video footage from my job’s security cameras which confirms there were no external forces involved nor, thankfully, no one was as in the vehicle at the time it occurred. This occurred while the vehicle was parked; it spontaneously shattered. The back windshield could have unexpectedly exploded while my children were in the vehicle, and the flying glass could have injured my children. The windshield has since been replaced, but there have been no issues to occur since the initial incident. At the time of the incident, I contacted the local police to file a police report. A certified Nissan dealers did inspect my windshield, and the Nissan warranty group did not replace the windshield citing that I was over the 36,000 miles warranty (42967 miles). The service rep was helpful during the process and was even surprised that the warranty group denied the repair, since I was not far over the 36,000 miles. I had to pay out of pocket to replace my windshield and to also cover my rental for the time while I was waiting to hear back from the warranty group. I had to leave my vehicle at the dealership during this time. A total of 33 days, which was an expense I could not afford but I needed my transportation back. My insurance company did not cover any portion of the claim since it was a manufacturer failure. There were no warning, odd noises or damage to the windshield prior to it shattering. There is an active lawsuit against Nissan for not performing a recall on this defect, and it is a known defect.