Table 1 shows one common steering related problems of the 2020 Nissan Sentra.
| Problem Category | Number of Problems |
|---|---|
| Steering problems |
The contact owns a 2020 Nissan Sentra. The contact stated that while driving at an undisclosed speed and attempting to complete a turn, there was an abnormal clicking sound coming from the front of the vehicle with the steering wheel vibrating violently. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the tie rods. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v581000 (steering); the VIN was included, and the vehicle was repaired in September 2024. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 57,000. The VIN was not available.
I have been having several issues with this vehicle since I bought it. I’ve had the vehicle break down on me about 3 times and need repairs or adjustments to previous repairs. The main issue right now is that the car has been in the shop for about 50 days or so for repairs on the suspension or tie rods, inner/outer. I’ve had the same issue with vibrations and shaking coming from the front end when going about 60mph. This has been going on for about 4-5 months now since I bought the car back in June. The car has been repaired about 6 times already and still no resolution to the problem. The technician at the dealership said there isn’t anything else they can do as all the work they’ve done has been by the manufacturer’s recommendation and book. My other main concern is the car tends to pull or jolt when driving sometimes. The car has also been needing an alignment every so often. I’m not sure if it’s because the rack and pinion is broken or needs to be replaced. The boots around them keep tearing or coming off. This is my 2nd time hearing a technician tell me about them. The motor has been replaced already at 32k miles, 2 weeks before I bought it. Lately the car also been tugging and or shifting hard. My other issue is the back up camera and the windows, along with the outside button not working to keyless entry feature. I’ve been having several issues with the back up camera lately. It’s always dull and dim when switching from p to r, the screen turns dark and black. The other side issues are the button for the windows not rolling up or down. They seem to be getting stuck. This makes it hard sometimes as my kids don’t like the a/c on as much. It gives them horse cough. When it’s hot the car has no circulation or ventilation besides turning the a/c or fan on.
The contact owns a 2020 Nissan Sentra. The contact stated that while driving at unknown speeds the steering had an excessive amount of play. While running over a pothole, the vehicle shook. While reversing, there was an abnormal thumping sound while turning the wheel. There were no warning lights illuminated. the vehicle was taken to an independent mechanic, who informed her that the vehicle should not be driven. The mechanic determined the steering rack was badly worn and the tie rod needed to be replaced. The vehicle was towed to the local dealer, who informed her about NHTSA campaign number 23v581000 (steering). The dealer diagnosis determined that the steering rack and tie rod needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who opened a claim. The failure mileage was approximately 32,000.
Still no fixture for the tie rods its been a year this is rediciolous its the second time I had them replaced.
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at various speeds, the front end of the vehicle was vibrating abnormally. Additionally, there was a clicking sound while turning the steering wheel in either direction. The cause of the failure was not yet determined. The failure mileage was 114,000. VIN tool confirms parts not available.
I got a recall notice on the tie rods of my car the recall started in August 2023 it is now August 2024 and the dealership states to me that they still do not have the parts to fix my recall.
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA campaign numbers: 23v581000 (steering). The contact stated that while driving at an undisclosed speed, the vehicle became difficult to steer. The vehicle was taken to an unknown dealer where it was diagnosed; however, the cause of the failure was not yet determined. The contact continued driving the vehicle however, the vehicle was difficult to steer. The vehicle was taken to a different dealer, pat fischer Nissan (1128 s hopkins Ave, titusville, FL 32780) where it was determined that the tie rod and steering rack needed to be replaced. The repair was pending and the vehicle remained with the dealer. The manufacturer was made aware of the failure. The failure mileage was 80,000.
My front passenger tire rod on my Nissan broke while backing it up out of my driveway in gillette,wy. So I contacted the Nissan dealer in casper,wy and they informed it was on a recall. So I had quality auto in gillette, wy take it to vista Nissan in casper, wy and they informed me that they could not fix it because quality auto welded the tire rod together to get it on to the trailer.
I bought my car in June 2023 and I’ve been having problems with my steering wheel. The dealership's goal was to fix that issue. They said they fixed it, but I’ve been having the same issue since I bought the car. They had me pay a $500 deductible to fix the same issue since I bought it. Today is August 15, and they haven’t offered to fix it. I believe they are taking advantage of the fact that I’m young, and I'm very aware that I’m paying $27,000 for this car. Please help me I believe the previous owner lied about what was wrong with the car an I was sold a car with unseen issue that the dealership fails to disclose to me, I believe fail to hold there end of the contract.
I have been trying to get my car fixed for the tire rod recall and to this date 5/4/2024 they cant fix it and send me on my way this is outrageous I already had this replaced once a few years ago when I was originally leasing this they need to be quicker 9 months really? this isnt okay.
The contact owns a 2020 Nissan Sentra. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. The contact stated when the vehicle was driven over a pothole and the steering wheel shook erratically. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The contact was advised to take the vehicle to the dealer for diagnostic testing. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was advised to schedule an appointment for a diagnostic test. The vehicle was not diagnosed or repaired by the independent mechanic. In addition, the contact stated that upon an inconclusive diagnostic test, all four tires were replaced and balanced, and the tie rod was replaced however, the failure reoccurred. The manufacturer was not made aware of the failure. The contact referenced voluntary recall pm985; however, the vehicle was not included in the recall. The failure mileage was 50,000.
Dealership is refusing to repair recall: NHTSA recall number: 23v581000 manufacturer recall number: r23b3 on March 24th 2024 approx 4pm I backed out of a parking spot in a strip mall parking lot in oceanside, NY. When I shifted into drive, I completely lost the ability to steer. Luckily I was in a parking lot and was able to avoid a collision with another vehicle or pedestrian. I had my car towed to Nissan of rockville centre (long island, new york), where they advised that my tie rod broke, which damaged the tire rack, and the repair would be $3200. I was advised to put a claim into my insurance. Upon researching, I found that this part was in fact being recalled for this very issue. Dealership is claiming outside forces, however I was pulling out of a parking spot extremely slowly when this incident occurred, with no potholes or debris in the parking lot that could've caused the damage. Nissan consumer affairs and the dealership both have given me the runaround for almost two months waiting on their warranty department to either approve or deny the claim. Meanwhile, I have spent over $4000 on rental vehicles to be able to continue working, still waiting for their decision. This has been going on since late March and it is 5/19/24 at the date of this complaint. My car was inspected when I bought it the lease in January/ February of this year, and has been serviced multiple times without the dealership noting the recall, perhaps because the "remedy is not yet available"? I am thankful that this tie rod didn't snap while I was commuting to work on the belt parkway in brooklyn. Nissan is not taking responsibility for this malfunction and associated damage. They are still in possession of my vehicle since late March, refusing to repair the recalled parts, when I am still receiving email and text alerts from Nissan to have the recall repaired urgently! it already broke and the dealership is blaming me. I am requesting support in having this issue remedied. Thank you.
Bad vibration in steering wheel. Feels extremely unsafe due to tie rods.
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering) however, the part to do the recall repair was not yet available. The contact stated while driving 40-50 mph, the steering wheel and the vehicle shuddered violently. Additionally, the front wheels were wobbling abnormally. The contact stated that the failure also occurred while driving at slower speed. The vehicle was taken to the dealer, where it was diagnosed that the tie rod had fractured. The contact stated that the dealer declined to perform a interim repair because the tie rod was not bent; however, the recall remedy involved replacing a bent or broken tie rods, free of charge. The contact stated that the failure had been recurring increasingly while driving. The vehicle was taken back to the dealer who declined to perform the interim repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Nissan Sentra. The contact stated that while driving at 65 mph, the vehicle was vibrating abnormally. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 23v581000 (steering) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer, where it was diagnosed that the tie rod needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
I was driving home on 10/23/23 when I lost control of the car, I tried my best to pull over and stayed on the side of the road. I came outside of the vehicle and saw that my tire was not operating but the tire was not popped. I saw that there was a piece hanging and I then looked it up and saw that it was my passenger right tie rod that broke off. I got a tow to get out of the danger zone of the street and then called the dealer the next day. I was told that it would be covered under a recall, all I needed to do was get it towed. When I towed it over to the dealer, they told me that it was not covered under the recall and that I would have to pay out of pocket. I have an invoice or the tow and the paid tie rod that I had to end up getting. Even though the recall would have covered it.
Car was in a hit and run accident on June 29, 2023 where another car slid up the whole passenger side of the car damaging the front side so car could not be driven. Car was repaired, given back but not performing correctly. Car was taken back and told unsafe to drive. They did more repairs on the car, gave it back and car still not performing correctly. Car taken back for a second time, deemed unsafe, repaired, and given back. Car still didn't seem to be right. On October 21, 2023 daughter was on the way to Nissan to check out a recall on tie rods because we just got a letter in the mail about them. The car started to vibrate. My daughter tried to pull off the road but the steering would not allow her to control the car. The car ended up in the middle median. She was cut out of the car and has hand injuries. Allstate is working on new claim. Car is total loss. Claim # 0733758866 claim agent :nina fandaco.
Im filing a complaint iv had more recalls on this car then I ever did on any other brand this is the second recall I had for the tire rod which was already replaced with a new version of the original tire rod then they tell me OH u need a new back up camera and front lights that had recalls as well I do not feel safe driving my car and they sai d there is nothing they can do im furious. When I drive my car the wheel is constantly shaking and thats what the notice said to be weary of. As for the emergency breaking its been happening to often when im going down a road the emergency signal goes off and the breaks engage on my car when there is no other veichles around this should deffinatly be looked into.
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering). The contact stated that while driving at various speeds on several occasions, the steering wheel vibrated abnormally. Additionally, the contact observed a popping noise emanating from the steering column while making left and right turns. The vehicle was taken to several dealers however, the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 38,000.
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, there was an abnormal clunking sound coming from the front passenger’s side of the vehicle. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was play inside the steering column. The dealer performed a complementary alignment check. The dealer was made aware of the failure and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,037. VIN tool confirms parts not available.
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his son was driving at an undisclosed speed, the contact stated his son slowed down the vehicle to make a turn. The contact's son stated he heard a loud noise and the tire pressure warning light illuminated. The contact stated his son parked the vehicle and the contact's son noticed that the front passenger side tire was flat. The contact's son replaced the flat tire with the spare tire. The contact's son drove the vehicle to a local tire shop and purchased a replacement tire. The contact stated that three days later, while the contact's son was driving, the tie rod fractured. The vehicle was taken to the dealer. The vehicle was diagnosed with a fractured tie rod. The tie rod need replaced. The dealer confirmed that parts were not yet available. Then dealer informed the contact that the recall repair did not apply because the driver had to come in contact with a pothole or a curb to cause the damage. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 18,500. VIN tool confirms parts not available.
The contact owns a 2020 Nissan Sentra. The contact stated that while driving, at various speeds, the front passenger's side wheel was wobbling excessively. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed her the tie rods were bad. The vehicle was taken to the local dealer, where it was diagnosed that the inner tie rod was out of the boot. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 40,000. The contact stated that the failure was related to NHTSA campaign number: 23v581000 (steering).
My car was taken to Nissan dealership three times and I was told it was safe to drive as they felt it was the recall for tie rod ends that have not been released for replacement at this time. I continued to have issues but was waiting to have tie rod ends replaced. I was turning into my driveway at a low rate of speed when I felt and heard a pop in my front end. After the pop I could move my steering wheel to either side approximately three inches and hear and feel the front end pop. The car is presently at gateway Nissan in greeneville TN. I am getting a run around from Nissan at this time as to wether they will pay for the car to be fixed or not. Gateway Nissan has inspected the car and diagnosed the failure of the steering rack. The attached video shows the third time the vibration occurred and the sound is the vibration which did not stop until the car stopped. I was sent out being told it was perfectly safe to drive. This occurred on sept, 13, 2023 while car was still under warranty. Their phone number is 423-639-5151.
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The contact stated that while driving at approximately 45 mph he had begun to feel vibration in the steering wheel. The contact also noted that when he would follow the road in a turn, either left or right had turn, the front tires had begun to vibrate which made steering and controlling the vehicle difficult. The contact stated no warning lights were illuminated. The contact drove the vehicle to an independent mechanic who diagnosed and determined that the vehicle front left and right tie rods needed to be replaced. The mechanic advised the contact that there was a recall, the contact remembered that he had received the recall notice about a month ago for NHTSA campaign number: 23v581000 (steering). The failure mileage was approximately 89,000. VIN tool confirms parts not yet available.
The contact owns a 2020 Nissan Sentra. The contact stated that while driving at 60 mph and upon accelerating above 65 mph, the vehicle began to vibrate violently, prompting her to reduce speeds. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the right tie rod. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA campaign number 23v581000 (steering), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 50,000.
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v5815000 (steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
At freeway speeds the vehicle unaccurately reads the lanes and begins steering the vehicle out of the lanes. When this malfunction occurs, the steering wheel becomes entirely loose for a split second then returns back to a solid state causing over steering, lane departure and unstability in steering. After the malfunction occurs the vehicle begins steering like a "ping-pong ball game" between the lines (inaccurately) never allowing you to regain a center of steering. You turn the wheel to correct the inaccurate direction the vehicle is pulling and the steering flips to the opposite side and does this continuously once malfunction occurs until vehicle is parked and restarted. The steering becomes incredibly unsafe and erratic once malfunction occurs and other motor's take notice by providing massive bubble of space even within heavy traffic conditions. When steering malfunction occurs the front wheel feel as though they are falling off the vehicle and the rear end drags outside of turn radius sometimes with the vehicle traveling in a straight line sideways a few degrees. I've attempted to address this major safety concern 7 times now and even had sensors factory warranted when the vehicle was throwing codes pertaining to the issue. The problem is still increasing prevalent, the vehicle feels incredibly unsafe to drive and the dealership is gaslighting the issue with no resolve since there is nothing mechanically wrong and it isn't throwing codes. The vehicle began malfunctioning just outside of lemon law rights so I have no choice but to continue driving this sole means of transportation death trap or accept $10k in loss still owed.
When driving my sensors are ringing off as if someone is in front of my car. The brakes will be pushed down stopping the car while driving. Also when driving you hear a loud clicking noise which I was told before its my tired rod. I replaced this tired rod once before when it snapped while driving before this recall was put out. I have complained numerous times to my dealership and they are not taking this matter seriously.
The contact owns a 2020 Nissan Sentra. The contact received recall notification of NHTSA campaign number: 21v461000 (steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle started shuddering and there was an abnormal thumping sound coming from the floorboard. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the inner tie rod had failed and needed to be replaced. The vehicle was not repaired. The mechanic determined that the failure was related to NHTSA campaign number: 21v461000 (steering) and referred the contact to the dealer for the recall repair. The vehicle was towed to the dealer, where an unknown diagnostic was made. The vehicle was then towed to a second dealer, where it remained for diagnostic testing. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering) however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.
The contact owns a 2020 Nissan Sentra. The contact stated while driving at undisclosed speeds, the steering wheel was vibrating. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 23v581000 (steering) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 30,000.
The contact owns a 2020 Nissan Sentra. The contact stated that while driving at an undisclosed speed, the steering wheel made clicking sounds while turning. The vehicle was taken to the dealer, where it was diagnosed with a loosened tie rod. The contact was informed that the steering rack needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 51,000.
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the contact turned the steering wheel, and the vehicle made an abnormal sound. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. The VIN tool confirms parts are not available.
Major safety issue. For over a year (with a tie rod unresolved recall due to a "national back order") my young son's Nissan Sentra has consistently made noises and vibrations when he turns at low speeds. My husband repeatedly called the local Nissan dealership in pensacola, sandy sansing Nissan, citing the recall and the issues he was having but was offered no fix. My son was/is having actual safety issues related to the faulty tie rod. We went dealership on January 5, 2024 where they claimed that they fixed the recall, but after, my son noticed no change. Last week July 17, 2024, my son took his Sentra to our local mechanic who we've used and trust for over 20 years, thinking it needed brakes/rotors because the vibration and noise had gotten worse/different. Our local mechanic told him his brakes/rotors were fine but upon inspection said it needed new rack and pinion steering, front lower control arms, and left/right cv axles total cost $4600. That afternoon I called the Nissan dealership, knowing these were related to the recall, and told them what our mechanic said and that we needed the next available appointment. The next morning, Nissan says he needs a new subframe (which he does not need) and steering rack $5,117. 49, alignment $130 and both cv axles, but for triple the price that our mechanic quoted. Nissan's total was $9000, and our Nissan service advisor looked up and told us on January 4, they couldn't have fixed the recall since the part isn't available. Now, since the recalled tie rods (that were never fixed) are bad (and the tie rods are directly connected to the steering rack), they have damaged the steering rack. This is my son's first car he financed, and he was so proud of it. The excitement has become a safety nightmare for our whole family. Nissan, please show your customers some integrity. $9,000 bill, but no fix for the recall that caused the issues and could literally cause him (and others) to lose control of the steering at any point and crash?.
I purchased this vehicle new (172 miles) from a dealership that also sells used cars. The vehicle was driven from a dealership about 75 miles away from where I purchased the car. I was told the other miles were from test drives. I think the car salesman switched cars after the test-drive, while I was calling my insurance company (can't prove it). I never returned to that dealership. I took my car to a dealership closer to my home for service several times. The automatic braking system, forward collision warning, the adaptive cruise control all malfunction on a regular basis. The service person told me that Nissan couldn't service these issues without the manufacture of the braking systems approval. The dealership gave me paperwork on my first complaint- no repairs were made. The dealership gave me paperwork on my second visit stating intermittent electrical issues- no repairs were made. I did not receive paperwork on my 3rd visit. My 3year/36,000 miles bumper to bumper warranty (that never got used) has expired. I decided to live with these issues because the car runs well- getting a lawyer seems pointless. I took my car to a different dealership (over 45 miles away) because of the steering. I was told that it would cost me $170 for diagnosis. I agreed to the charge. The service person then had me call Nissan to get a work order number ( I found that very odd) why didn't the service person call Nissan? a mechanic looked at the car and told me that I need a new power steering rack and that it isn't covered under warranty. I asked about the recall on the tie rod ends. I was told the tie rod ends have no bearing (ha,ha) on the power steering rack. I was told the power steering rack would cost $2,800 to have installed. The mechanic said he wouldn't drive the car because a wheel might come off while driving. I wasn't charge for my visit and didn't receive any paperwork. My car is parked in my garage with 47,xxx miles on it and is unsafe to drive.
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 65mph, and attempting to make a turn, the esp warning light illuminated, and the tires were slipping without proper traction. The local dealer was contacted. The vehicle was diagnosed, and the contact was informed that an unknown part had failed. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2020 Nissan Sentra. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering assist. The vehicle was taken to the dealer, where the passenger’s side front wheel bearing and passenger’s side front axle were replaced; however, the failure recurred. The contact stated while driving at an undisclosed speed, the vehicle lost power of steering assist. The contact related the failure to NHTSA campaign number: 21v461000 (steering). The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
My tie rod broke on me 3 days ago.
I purchased the vehicle there was a popping sound when you turn the steering wheel either to the left or right I told the dealer and they said they could not hear it. They took it to the service dept and the car was checked out I was told that there was no issue with the steering wheel today the car continues to make the noise somedays it louder than others I took it again to nissa and they still say there is nothing wrong with the car I am concerned and disappointed with the service at Nissan something is for sure wrong with the car.
Tie rod end snapped/car will stop out of no where.
The wheel keeps turning to the right and won't go straight. The wheel makes a clicking noise when it turns. It seems to be something to do with the steering column. Must keep turning the steering wheel to the left for it to work properly. I have replaced the steering gear assembly at my own expense, but the problem has not improved, proving to be a design issue near the tire and tie rod. I'm sure the sound is coming from near the tire and tie rod. Yes. I found the recall notice but no solution was given. There doesn't seem to be any plan to fix this design flaw? I need to file a complaint!.
The electrical system is a nightmare in this vehicle. My automatic emergency braking system was activating while I was going 60mph on the highway with no vehicles or reasons to have this feature activate. It happened on numerous occasions. I had passengers in the car and they witnessed it. It was very alarming to be cruising along at 50+ mph and the braking system jolted the car to a stop. I also had to replace the battery twice. Had to purchase a portable jump starter. Had to replace alternator. None of these things should be an issue with a 36 mo lease I complained numerous times how I felt the car was a death trap. I asked for a loaner if I left car since it’s a safety hazard and I’m sickly and must get to my dr appts. I was told by dealer that’s not their problem. I broke down at night alone at least 5 times. My gas said a quarter tank yet I broke down for no gas. The radio volume knob never worked. The driver rear door never locked. System malfunction wld constantly flash on my screen. The car made a ticking noise inside when shut down. My heater didn’t work. I opened 2 consumer affairs claims. They put me off everyday. The girl tyler did nothing. This car is a death trap. I think the dealer knew it had electrical problems. I kept car past end of lease for legal proof. I continued to pay. Finally I gave up. 5 hrs b4 inspection they sent a tow truck to take vehicle. I lost all belongings in trunk. They were still using my registration and never contacted me or returned calls or sent any letter to get my belongings. They kept new battery and battery jumper. Plz I need help. Nissan has been nasty to me and my [xxx] mom and instead of offering some money back they want to put me in collections for $1500 for mileage. Which I kept paying lease plz help us. Nissan resold vehicle. Someone is going to die in that car information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Experienced odd vibration in front tires when making a slight turn or on a winding road. This vehicle currently has a recall for bent tire rods (21v-461) so primary concern was that tire rods were either faulty and/or bent. Vehicle was brought into dealership for inspection on January 22, 2022 and was inspected for the recall, but dealership confirmed issue was not present (see attachment-1). Over the course of 4 months, vibrations continued and issue remained. The car was then brought into service to address the issue again as it did not seem mechanically correct. After inspection the following was noted: "passenger side has excessive play due to inner tire rod being loose or popped out of place" (see attachment-2). Dealership and Nissan have refused to correct the issue as they do not believe the faulty tire rods are caused by manufacturer defect, although, there is no indication that an outside force has caused such defect. Vehicle was driven on for four months with tire rods that are loose and/or popped out of place as vehicle was not initially inspected properly. A loose tire rod could have caused loss of control to vehicle and/or the tire rod could snap (identical to symptoms of a bent tire rod). Nissan is attempting to argue that this is not covered under the initial tire rod recall as the tire rod is not bent, it is loose and/or popped out of place.
The contact's daughter owned a 2020 Nissan Sentra. The contact stated that while her daughter was driving the vehicle at an unknown rate of speed, she lost control of the vehicle without warning. Her daughter hit a curb which caused the vehicle to flip over. A fellow motorist saw the failure and called the authorities to the scene. The contact's daughter was treated for unknown injuries at the scene. The contact was uncertain if a police report was filed. The vehicle was towed to an independent mechanic where it was destroyed. The dealer was notified of the failure, the manufacturer was not made aware of the failure the contact recently discovered that her daughter's vehicle had been placed under NHTSA campaign number: 21v461000(steering) which she linked to her daughter failure. The vehicle had been destroyed. The failure mileage was unknown.
The contact owns a 2020 Nissan Sentra. The contact stated while reversing to park the vehicle, the vehicle spun out. The contact stated there was no warning light illuminated. The contact had the vehicle towed to an independent mechanic where she was informed that the driver’s and passenger’s side front tie rods were bent. The vehicle was not repaired. The contact took the vehicle the local dealer, where she was informed that there were no defects on the vehicle. The contact took the vehicle back to and independent mechanic where both tie rods were repaired. The contact stated that after the repair were performed, she was informed by the insurance company that the VIN was included in NHTSA campaign number: 21v461000 (steering) however, the part to do the recall repair was not yet available. The contact took the vehicle to local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 25,000. Parts distribution disconnect.