Electrical Jack Problems of Nissan Sentra

Unable to use the car jack. It broke. Tk.

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I am the national technical advisor for jiffy lube International and I would like to file a defect concern regarding engine oil level dipstick failures. Since November 2002 to present, jiffy lube International has serviced approximately 13 (to current count-possibly more-currently researching for exact number) 2000-2001 Nissan Sentras w/1. 8l engines ranging from 23,000 - 55,000 miles in which the engine oil level dipstick handle became seperated from the metal indicator inside the tube(as described in complaint#10010803 & 10023403). This happens on initial removal of the dipstick prior to servicing. Some of the vehicles were even 1st time customers to our service centers. There are also claims that I do not have accounted for because the stores are franchise owned and they handle there own claims. I do have all the customers personal & vehicle information if you would like to have it to investigate. The dealers that I have talked with state that they are unware of any concerns of this nature but are quick to propose a repair bill of $200-300. 00 dollares everytime this happens. I would like someone from NHTSA to investigate and consult with Nissan on what there take is on this matter and to see if they may issue a recall to where jiffy lube International could recoupe some of there losses, financially and from a customer standpoint. Please advise if I can offer anymore information regarding this matter. I appreciate your concern and look forward to your response. Ricky jackson jli national technical service advisor jiffy lube International, inc. A subsidiary of shell oil company tel: (713)546-4205 fax: (713)217-3083 email: richard. Jackson@pzlqs. Com .

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