High/low Beam Switch problems of the 2021 Nissan Versa

The contact owns a 2021 Nissan Versa. The contact stated while attempting to reverse at 2 mph, the vehicle made an abnormal grinding sound. Additionally, the contact stated that the high-beam headlights were failing and were independently deactivating. The contact stated that the high-beam headlights switch had to be held manually for the high-beam headlights to remain activated. No warning light illuminated. The vehicle was taken to a local pep boys to be diagnosed. The local pep boys was unable to duplicate the failure. The local dealer was contacted; however, the vehicle was not repaired, because the dealer was unable to duplicate failure. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.