Air Brake Disc Rotor Problems of Nissan Xterra

On 09/10/03, while driving at a slow rate of speed my vehicle experienced total braking failure with loss of all pressure in the brake pedal. Fortunately, this did not result in a collision. The vehicle was towed to tamaroff Nissan where analysis was performed and the following explanation offered: I was told that through normal wear on the brake pads the metal-to-metal contact created excessive heat causing the calipers to seize the rotor creating damage to both the rotor and calibers resulting in a major loss of function. An estimate of repairs of greater than $940. 00 was provided. I am questioning this explanation and am requesting formal investigation not only due to the expensive repair, but the potential for major safety implications if this is in fact a part of normal wear at 25,000 miles. I am requesting that this situation be investigated under the ongoing NHTSA investigation of Nissan xtera rotor failure action number dp03-005 opened 07/11/03. I find the explanation difficult to accept in as much as the event occurred after driving only approximately 1,000 feet on the property of william beaumont hospital. It is implausible that excessive heat could have caused the seizure of the Nissan north America inc. Page two September 11, 2003 brake calibers on the rotor. On at least two occasions the vehicle was serviced at the same dealership when complaints of a noise from the left front wheel while turning to the right were addressed. In addition, a burning smell was described and addressed. A vehicle inspection at the dealership at 17,180 miles was also performed with no indication of any brake problem.

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The brake pedal went all the way down to the floor. Please fill in additional information. Dealer is aware of the problem. Ph.