Brakes Failed problems of the 2001 Oldsmobile Alero

By 3000 miles the brakes on my 2001 olds Alero began to make a scraping noise under normal driving conditions. The car now has 10,614 miles on it and the brakes make a scraping sound all of the time and when the abs is engaged the car comes to a metal to metal, grinding, grabbing, shaking halt. I have found no resolution with gm, weliever-martinsville, the indiana attorney general and finally arbitration with the better business bureau. Their stand is simply that the car will stop. Regardless of what ever is happening to the brakes at this point, the car will stop. It is within gm's specifications therefore it is "normal. " if the car has gone from normal braking to scraping to grinding and grabbing what will another 6 months, a year, 2 years bring? because it is grinding metal to metal with only 10,000 miles on it does that mean that the car should have a complete brake job every 10,000 miles or less? if the brakes aren't replaced every 10,000 miles or less, how many miles before the brakes actually fail and someone is injured or killed. Sound familiar? Ford-firestone. I've done everything I know to do. I have turned the car back over to gm. I will not drive this car and I will not be held hostage by general motors or weliever Oldsmobile. The arbitrator from the better business bureau drove my car. There were 4 of us in the car, phillip allen-bbb arbitrator, larry jones-weliever, peggy (?) bbb, and myself. The arbitrator drove during the test drive, put the car in an "emergency" stopping situation and after experiencing the grinding, shaking halt he lied on his report and said that "the problem does not exist. " it is totally beyond my comprehension why a man in his position would out right lie. Why the service techs and people like him won't stand up for us who are having these problems and tell gm that "hey someting is wrong with these cars. " is totally beyond me. Nothing about the brakes on this car is "normal" except in gm's words.