Eight problems related to air bag have been reported for the 1997 Plymouth Grand Voyager. The most recently reported issues are listed below.
No summary listed for above vehicle.
Voyager air bag and speed control. Stockton Dodge service dept. Estimated $225. 00 plus tax to replace a steering wheel "clockspring". I was informed that this is a typical failure on these Chrysler vehicles. Stockton Dodge told me the "clockspring" was not a recall on this 1997 voyager.
I used to be a machanic, I have taken the defective clockspring assy apart and found that the wiring harness that is suppose to wind & unwind--I found an area that was bending/kinked instead so it was just a matter of time till turning the steering wheel enough the wires would break. In my opinion this is a defective part and since it plys a part in the proper function of the airbag system and horn this is related to a safety item. . I did see on your web site that there is an investigation on this right now.
In early June, my air bag dash light came on. I took the car to the dealer for repair. The charge for diangosis and replacement of this part (clock spring) was excessive. The diagnostic effort took less than 15 minutes, for which I was charged $99. Labor and parts were another $182. Out of curiosity I sought info on the web and found the ntsa site, where I learned that many other owners experienced the same gouging and that one owner had actually disassembled the clock spring and found that there was a clear problem with the internal wiring. First, Chrysler is making a very handsome profit on the part and second, the repair costs were outrageous.
Clock spring on vehicle is not working properly which resulted in is that the air bag has been turned off. Also the cruise control has been shut off. Contacted dealer, and the dealer replaced the parts.
Plymouth service tells me that the car is too dangerous to drive. Repair cost is $200+. There should be a warning to owners about this problem. The part should last longer.
Horn, airbag, and cruise control inoperable.
1997 Plymouth Grand Voyager clock spring recall. The vehicle clock spring failed prior to recall notice. The consumer requested reimbursement but the manufacturer refused because the consumer didn't submit page two of the invoice.