Fuel Injection problems of the 1997 Plymouth Grand Voyager

The contact owns a 1997 Plymouth Grand Voyager. The contact stated that the vehicle was driving erratically. The hood was opened and gas was seen streaming out of the vehicle. The vehicle was turned off and a fire ensued. The contacts arms were burned. The fire department extinguished the fire and filed a report. The vehicle was destroyed. Daimler Chrysler stated that they would send an investigator to inspect the vehicle, but no one ever arrived. The dealer sent a letter from the customer claims resolution group instead, which stated that the investigation had been completed and the claim was denied. Nhtsa campaign id number 00v268000 (fuel system: gasoline: fuel injection system) was referenced. The purchase date and mileage information were unknown. Updated 4/7/08 aurora fire dept report 04/08/08.

Vehicle fire nar 1/21/2003 5 minutes after the consumers son parked the vehicle, it caught on fire. After the fire, the consumer learned of a recall regarding a potential fire.

Vehicle is leaking fuel. Consumer has contacted dealer in reference to recall 00v268000; dealer indicated this vehicle was not affected by recall due to VIN. However, consumer's vehicle was experiencing same type of problems as listed in recall. Dealer and manufacturer were refusing to perform recall repairs. Please provide any further details.

There is a constant fuel smell inside the vehicle, there is a recall on leaking o- rings. But, this vehicle is not included due to VIN.

Vehicle was leaking fuel from the fuel rails. Recall 00v268000 has been issued on vehicle's make and model; however, this vehicle was not included due to VIN. Consumer was being charged for repairs of defect. Please provide any additional information / attachments.

Recall 00 v 268 000/fuel leakage: fuel fumes getting into vehicle while driving. Dealer notified, and informed consumer that this vehicle was not covered under recall due to VIN. Feel free to provide any further information.

Consumer received recall 002v68, however dealer stated it would be 3-5 weeks before repairs could be made due to lack of parts.