Table 1 shows one common tire related problems of the 2017 Porsche Cayenne.
| Problem Category | Number of Problems |
|---|---|
| Tire problems |
The contact owns a 2017 Porsche Cayenne. The contact stated that the vehicle was hacked. The contact stated that while driving at an undisclosed speed, the driver's assistance safety features malfunctioned, causing the vehicle to swerve despite the driver's efforts to drive straight. Infotainment settings confirmed that the Porsche doppelkupplung (pdk) system was engaged. Additionally, the message "external usage external equipment external drivers remove the features" was displayed, and the cruise control was unintentionally engaged with messages for "trailer," "slippery changing max settings," "navigation off," "road feature off," "risk of an accident," and "pull over, remove the key from the ignition and reset vehicle". The contact stated that while driving, the vehicle unintentionally shifted into drive and neutral at the same time. The contact stated that on several occasions, the vehicle failed to stop while depressing the brake pedal, requiring the driver to pull over to the side of the road and allow the vehicle to roll to a stop. Other failures included unintended engagement of the windshield wipers and heater. Per the owner's manual, the contact opened the infotainment settings, where the notification "other device external usage" was displayed. Additionally, all four tire sensors needed to be replaced. The vehicle was taken to the dealer, and the insurance company, the police department, and the manufacturer were contacted, but no assistance was provided. The contact stated that all four tires blew up while driving, and the vehicle was towed to Porsche charlotte northlake (10205 ronald withrow blvd, charlotte, nc 28216); where the tires were replaced. The vehicle was not further repaired. The tire information was unavailable. The failure mileage was approximately 40,000.