Table 1 shows one common air bag related problems of the 2021 Porsche Cayenne.
| Problem Category | Number of Problems |
|---|---|
| Air Bag problems |
Over approximately the past month, the leather covering on the dashboard of my 2021 Porsche Cayenne has rapidly begun lifting, buckling, and separating across a substantial portion of the dashboard. The deformation has become increasingly pronounced in a short period of time despite normal use and careful maintenance of the vehicle. I am concerned that this may present a safety issue because the passenger airbag deploys through the dashboard area. The dashboard material is visibly distorted and separating, and I am concerned that this deformation could potentially interfere with the intended deployment path or performance of the passenger airbag in a collision. This does not appear to be normal cosmetic wear. The affected area is not routinely touched or subjected to ordinary wear, and the condition developed quickly on a relatively recent vehicle. I have also found reports from other owners of similar Porsche Cayenne model years describing comparable dashboard leather lifting, bubbling, warping, or delamination. Because of the location of the defect and the potential relationship to the passenger-airbag deployment area, I am requesting that NHTSA review this condition as a possible safety-related defect. I have contacted Porsche cars north America regarding the issue and am seeking inspection and repair through an authorized Porsche dealer.
I am reporting a safety defect with my 2021 Porsche Cayenne gts. The leather dashboard is delaminating and lifting away from its underlying structure. This defect is concerning because: the delamination is occurring on the drivers side but will eventually expand in the area covering the passenger-side airbag. If the airbag deploys, the raised/lifted dashboard material may interfere with or obstruct proper deployment, posing a serious risk to passenger safety. Porsche cars north America (pna) has been notified, but they classify this issue as “cosmetic” and refuse to repair it voluntarily under warranty or goodwill. Furthermore, the issue was not disclosed by the dealer at purchase. I have consulted two Porsche dealerships, both of which confirmed Porsche considers this a cosmetic defect not covered by the certified pre owned warranty. However, given the location and potential interaction with the airbag system, I strongly believe this constitutes a safety-related defect that requires investigation. Online forums show this is a common issue across many models made by Porsche during this time but specifically SUV's. I am requesting that NHTSA investigate this issue to determine whether the delaminating dashboards in Porsche Cayenne models create a safety hazard that requires a recall and mandatory repair.
Dashboard leather is separating and was told this could affect the airbag deployment in the case of an accident. Porsche dealership is asking 10k outside of warranty to replace the dash. If it was just cosmetic I could deal with it, but now that it is a safety concern for my passenger I feel forced to overspend. Even a reduced amount would help but a whole dash replacement sounds excessive to make sure the leather is not obstructing the airbag.
The car is notifying me that the drivers airbag is not working. The message that appears “airbag system error, please visit workshop”.