Air Bag Problems of Porsche Cayenne - part 1

I am reporting a safety defect with my 2021 Porsche Cayenne gts. The leather dashboard is delaminating and lifting away from its underlying structure. This defect is concerning because: the delamination is occurring on the drivers side but will eventually expand in the area covering the passenger-side airbag. If the airbag deploys, the raised/lifted dashboard material may interfere with or obstruct proper deployment, posing a serious risk to passenger safety. Porsche cars north America (pna) has been notified, but they classify this issue as “cosmetic” and refuse to repair it voluntarily under warranty or goodwill. Furthermore, the issue was not disclosed by the dealer at purchase. I have consulted two Porsche dealerships, both of which confirmed Porsche considers this a cosmetic defect not covered by the certified pre owned warranty. However, given the location and potential interaction with the airbag system, I strongly believe this constitutes a safety-related defect that requires investigation. Online forums show this is a common issue across many models made by Porsche during this time but specifically SUV's. I am requesting that NHTSA investigate this issue to determine whether the delaminating dashboards in Porsche Cayenne models create a safety hazard that requires a recall and mandatory repair.

See all problems of the 2021 Porsche Cayenne 🔎.

The factory leather dashboard has detached/ungluded in places both on the driver and passenger side. Now the dashboard cover in the passenger area does not properly line up and has bubbled up on top of the passenger air bag door. There is a high possibility that this defect will prevent the passenger air bag from properly functioning or not function at all during an accident. Several Cayenne owners have reported this problem to Porsche USA however they will only replace at the owner's request and owners expense which is in the thousands of dollars. Porsche USA said that this is not a recall item therefore they will not pay for the repair.

See all problems of the 2013 Porsche Cayenne 🔎.

Leather dashboard bubbles up and could effect the deployment of the passenger airbag.

See all problems of the 2019 Porsche Cayenne 🔎.

Porsche dashboard leather shrunk and staples pulled out, I was told that if the vehicle was in an accident the air bags might not deploy properly . The Porsche dealer looked at it and recommended replacing it . This is a very common issue .

The leather dashboard has shrunk to the point where the the Porsche dealer recommend replaceing it. This appears to be an issue serious enough to prevent the airbag from deploying correctly if in an accident. This appears to be a common issue.

The piece of leather trim sit on top of dash panel below the windshield that cover the airbag shrink and peel off the main dash. The passenger air bag might not deploy properly in the event of frontal collisions because of a loose piece of leather cover it.

See all problems of the 2017 Porsche Cayenne 🔎.

Dashboard leather is separating and was told this could affect the airbag deployment in the case of an accident. Porsche dealership is asking 10k outside of warranty to replace the dash. If it was just cosmetic I could deal with it, but now that it is a safety concern for my passenger I feel forced to overspend. Even a reduced amount would help but a whole dash replacement sounds excessive to make sure the leather is not obstructing the airbag.

Air bag light on occupant not detected code, just like Porsche mecan campaign ama2.

See all problems of the 2015 Porsche Cayenne 🔎.

The dashboard has a fitted leather coating covering the airbag. . . The leather and its surrounding seals has melted. . Almost entirely. . And it is rippled and uneven all around. . . This is widespread for these models and may cause problems with the airbag in the dash. . . The airbag has to be able to deploy without any problems. . The dash should be fixed so it is safe.

Porsche dashboard leather has shrunk and now doesn’t properly cover airbag which is a major safety hazard. Porsche said they would not cover cost to replace which they quoted $9k. There are tons of reports of this happening to other Porsche Cayenne owners and need to be addressed via recall.

Dashboard leather has shrunk and removed staples. Dashboard leather is laying on top of airbag and may act as a deterrent to the airbag function. Was informed that the airbag may not deploy correctly. Cost to repair is >$10k due to a common material defect.

See all problems of the 2014 Porsche Cayenne 🔎.

Leather dashboard cover is separating from the dashboard with staples being pulled up. I am concerned the airbag in the dash may deploy improperly and/or dangerously.

Leather dashboard is shrinking. The cut out for the passenger airbag is no longer in line and will likely result in the airbag not deploying correctly.

Leather of the dashboard began to shrink on both driver and passenger sides. The shrunk leather exposed metal staples used to keep it in place and disfigured the passenger airbag compartment. An independent mechanic suggested that, in case of an accident, an airbag may not deploy correctly and the exposed staples may become a hazard. This appears to be a common problem of Porsche owners with leather dashboards.

The dashboard leather has shrunk and the staples are beginning to pull out. I have read that this may keep the dashboard airbag from property deploying in the case of an accident. This is a common issue and the dealers are recommending replacement.

See all problems of the 2016 Porsche Cayenne 🔎.

Porsche dashboard leather shrunk and staples pulled out. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing it. This is a very common issue on Porsche Cayennes.

The leather on my Porsche Cayenne dashboard has shrunk and is pulling away from the front of the dashboard. My mechanic tells me that this is a possible safety issue because if the vehicle is in an accident, the front passenger airbag may not deploy correctly and recommends replacing (expensive). In checking various Porsche online forums, this appears to be a common issue among owners with the more expensive leather dashboards.

See all problems of the 2011 Porsche Cayenne 🔎.

Porsche dash material is separating from the substrate of the structure. This material is directly between the airbag and the now loose material on the surface of the dash (leather). Porsche will not repair this and recommends a replacement at an estimated $10,000 usd. There is a significant risk to safety as the now loose upper material will interfere with the deployment of the airbag on the passenger side, adding potential harm and injury to a passenger inside the vehicle.

Passenger side dash board leather cover has pulled away from dash - thus creating a safety issue with the airbag. Porsche has examined the damage and recommended a repair but will not cover the cost - but did advise that in the event of a accident - they do see a potential problem with the passenger side air bag deploying safely (or not at all). There should be a recall on this by Porsche as it's a safetly issue.

The original Porsche leather upper dashboard has shrunk, causing exposed staples, and rippling of the leather , including rippling and bunching of the leather that is covering the passenger dash airbag assembly. I have been informed that in the event of an accident causing airbags to deploy, the passenger airbag would likely not deploy correctly, and further injury could also occur because of exposed staples and hardware that should not be exposed. My Porsche dealer and independent dealer have both advised replacement of dash (for a very large sum of money). I have also taken the vehicle to multiple upholstery shops and all have declined to fix the problem solely due to the airbag risk/liability. This is very common issue for late model Porsche full leather option dashes, and specifically Cayenne models seem to be heavily affected. At this point, I am worried about the safety of my vehicle, and continue usage, and the dealer price to fix out of pocket is prohibitive (the part itself from the Porsche dealer is >$6000, not including significant labor charges to remove and replace the full dash). Cayenne owners have been quoted over $10,000 to fix the issue from dealers. Thank you for your time.

This is not accident related, but what appears to be a systemic issue related to Cayenne and macan leather dashboards. The issue is related to delamination of the leather dash cover that can impede the safe deployment of the passenger airbag. Many cars are affected and the repair can be a significant expense to owners (~$10k) for vehicles less than 8 years old. There should be a recall to address a largely unaware owner base for a potential safety issue.

See all problems of the 2018 Porsche Cayenne 🔎.

Dashboard leather shrunk. If the vehicle gets into an accident the airbags might not deploy correctly. Very common issue on the Cayenne models.

Porsche leather dashboard shrunk and staples pulled out. I was told by a Porsche service technician that if the vehicle was in an accident, the air bag might not deploy correctly. The Porsche dealer diagnosed it and recommended replacing it. This is a very common issue.

The Porsche Cayenne that equipped with leather dashboard are peeling off over the time. If the vehicle in an accident, the airbag on the passenger side dashboard may not deploy correctly. I am finding many Cayenne owners are having this issue. I really hope ntsb can issue a recall.

Dear NHTSA, I am writing to express a serious safety concern regarding the dashboard of my 2016 Porsche Cayenne s. The leather on the dash has begun to shrink and is no longer fitted properly. This misalignment is causing me significant worry about the potential impact on airbag deployment in the event of an accident. Given the crucial role that the dashboard and its covering play in the proper functioning of the airbag system, this issue could compromise the airbags' deployment or effectiveness. This is not only a major safety concern but also poses a risk of the airbags failing to protect occupants as intended, potentially leading to severe consequences during a collision. I am aware that this problem is not unique to my vehicle, as several other owners of the same model have reported similar issues. The potential impact on safety is alarming, and I believe this requires immediate attention. I kindly request that you investigate this issue urgently and advise on the appropriate resolution to ensure the safety of the vehicle’s airbag system. Prompt action is essential to address this potential risk.

The optional leather dashboard is peeling away from the base of the windshield. The cutout in the leather that aligns with the passenger airbag is now out of alignment and there is concern if the airbag will deploy properly in an accident.

Porsche dashboard leather shrunk and staples pulled out. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing it. This is a very common issue.

Porsche Cayenne dashboard leather shrunk and staples pulled out. Leather is loose on dashboard. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing it. This is a very common issue.

Porsche dashboard leather shrunk, shifted position, and staples pulled out. Repair technician said if vehicle was in an accident the airbag might not deploy correctly. Porsche dealer has stated if the dashboard leather material gets in this state, they recommend replacing it. This is a very common issue.

Porsche dashboard leather shrunk and staples pulled out around passenger side airbag. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing it. This is a very common issue.

See all problems of the 2012 Porsche Cayenne 🔎.

Porsche Cayenne leather dashboard shrunk and peeling out. I was told that if the car was in an accident, the airbag might not deploy correctly. This is a common issue.

The car is notifying me that the drivers airbag is not working. The message that appears “airbag system error, please visit workshop”.

The cam shaft actuator has gone out. . Recalled on newer vehicles mine is 2004. Front airbag is also non operational.

See all problems of the 2004 Porsche Cayenne 🔎.

Porsche Cayenne dashboard leather shrunk and staples pulled out. The airbag in the dashboard may not deploy properly in the event when there is an accident. Porsche dealer recommended the dashboard to be replaced. Many vehicles have this issue after warranty is out.

Porsche dashboard leather shrunk and staples pulled out. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing it. This is a very common issue.