Back Over Prevention Problems of Porsche Cayenne

The contact owns a 2019 Porsche Cayenne. The contact stated that while reversing, the rear-view camera displayed an unknown red warning message. The vehicle was taken to the dealer, but the contact was unsure if the vehicle was inspected. The dealer had not provided a diagnostic test information. The contact was informed that parts were unavailable. The contact received notification of NHTSA campaign number: 25v896000 (back over prevention); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure. The contact was informed that the parts were unavailable. In addition, the contact was informed that the parts would be available within two months. The failure mileage was approximately 46,000.

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The contact owns a 2020 Porsche Cayenne. The contact received notification of NHTSA campaign number: 25v896000 (back over prevention). The contact stated that the rear-view camera became inoperable while reversing and then turned on. There were no warning lights illuminated. The contact was unable to trade the vehicle due to the open recall. The local dealer was contacted and confirmed that the software update was not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.

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The contact owns a 2019 Porsche Cayenne. The contact received notification of NHTSA campaign number: 25v896000 (back over prevention). The contact called a local dealer and the manufacturer but was advised that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2021 Porsche Cayenne. The contact received notification of NHTSA campaign number: 25v896000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(r), the rearview camera failed to display a clear image on the screen. No warning light was illuminated. In addition, the rear vehicle detection sensor failed to alert the driver of a nearby vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 48,000.

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The contact owns a 2019 Porsche Cayenne. The contact stated that while the vehicle was in reverse(r), the back-over prevention camera failed to provide a rear-view image. The contact received notification of NHTSA campaign number: 25v896000 (back over prevention); and associated the failure with the recall. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 105,000.

The contact owns a 2022 Porsche Cayenne. The contact stated that the message that the mileage could not be recorded was intermittently displayed while driving. Additionally, the contact stated that the rearview camera was intermittently inoperable after shifting to reverse(r). The vehicle was taken to the dealer, and the cameras were replaced; however, the failure recurred approximately 5 months later. The vehicle was taken back to the dealer, where the contact was informed that the vehicle could not be repaired because the failure could not be duplicated. The contact had received notification of NHTSA campaign number: 25v896000 (back over prevention), which the contact associated with the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 8,000.

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