Reliability: Honda Civic vs. Volkswagen Jetta

The reliabilities of all model years of the Honda Civic and the Volkswagen Jetta can be measured using the PPMY index which is defined as problems reported per thousand vehicles per Year:

    PPMY = P / S / Y * 1000,

where P = total problems reported during the life of a particular model year; S = total units sold of the model year; Y = years since the model year has been on the market (the age of the vehicle). The index can also be written as:

    PPMY = [Problems / (Sales/1000)] / Age.

A bigger PPMY index indicates less reliability of the given model year cars. For example, the most problematic model year of the Honda Civic is the 2016 Honda Civic. This model had a total of 351,522 cars sold in the United States and had 297 problems reported as of today. The PPMY index can be calculated as:

    PPMY = [Problems / (Sales/1000)] / Age = [297 / (351,522/1000)] / 2 = 0.42.

Similarly, the most problematic model year of the Volkswagen Jetta is the 2010 Volkswagen Jetta. It had a total of 70,202 cars sold in the United States and had 891 problems reported as of today. The PPMY index of this model can be calculated as:

    PPMY = [Problems / (Sales/1000)] / Age = [891 / (70,202/1000)] / 8 = 1.59.

The complete results for the recent model years of Honda Civic and Volkswagen Jetta are shown in Table 1 and Table 2, respectively.

Table 1. Compare Reliability Across Honda Civic Model Years

Civic
Model Year
Problems
Reported
Sales [1] Age   PPMY Index
  2017 88 379,6681  
0.23
  2016 297 351,5222  
0.42
  2015 123 349,5253  
0.12
  2014 176 260,7314  
0.17
  2013 240 354,2275  
0.14
  2012 418 442,4746  
0.16
  2011 163 134,2477  
0.17
  2010 402 251,0938  
0.20
  2009 385 257,8059  
0.17
  2008 813 322,62310  
0.25
  2007 1,182 299,16011  
0.36
  2006 1,357 295,32312  
0.38
  2005 299 289,22513  
0.08
  2004 322 291,01914  
0.08
  2003 444 300,68615  
0.10
  2002 787 330,64016  
0.15

Table 2. Compare Reliability Across Volkswagen Jetta Model Years

Jetta
Model Year
Problems
Reported
Sales Age   PPMY Index
  2017 33 141,1001  
0.23
  2016 47 120,4902  
0.20
  2015 97 100,4203  
0.32
  2014 208 132,0034  
0.39
  2013 339 111,8575  
0.61
  2012 473 121,6056  
0.65
  2011 554 100,2847  
0.79
  2010 891 70,2028  
1.59
  2009 940 74,3619  
1.40
  2008 197 87,15910  
0.23
  2007 237 84,78411  
0.25
  2006 708 85,37012  
0.69
  2005 313 86,58913  
0.28
  2004 277 93,30714  
0.21
  2003 542 149,54615  
0.24
  2002 873 145,72716  
0.37

To study the aggregated reliabilities of the Honda Civic and Volkswagen Jetta vehicles, we use the PPM index which is defined as:

    PPM = Total Problems / (Total Sales/1000),

Where the total problems in the equation is the total number of problems reported for all model years listed in Table 1 (Honda Civic, 2002 to 2017) and Table 2 (Volkswagen Jetta, 2002 to 2017); The total sales in the equation is the the total number of vehicles sold in the United States for all model years in Table 1 and Table 2. The results are shown in Table 3.

Table 3. Aggregated Reliabilities of the Civic and Jetta

Car Model   Honda Civic   Volkswagen Jetta
Model years 2002 to 2017 2002 to 2017
Total Problems Reported 7,496 6,729
Total Sales 4,909,968 1,704,804
 PPM 1.53
3.95
Note: A smaller PPM value suggests better reliability.


Honda Civic Problems
Volkswagen Jetta Problems