Owners/service Manual problems of the 2008 Saturn Aura

Front drivers door and front passengers door will not unlock in any way, the door will not open from the inside handle or outside handles. The manual lock can be toggled, the key fob moves the locks it up down and the electronic unlock button inside works but the doors won't open. You have to climb into the back of the car and out the rear doors. I see this is a very popular issue on car forums and wonder if it should be a recall and gm should be held accountable.

The contact owns a 2008 Saturn Aura. He noticed in the vehicles owner's manual that the engine (4 cylinder) part illustrations on pages 5-14 were improperly aligned with the corresponding letter designations on pages 5-15. He sent two letters to the manufacturer and never received a written response. He did receive two phone calls with corresponding reference numbers indicating that his letters were received. As of current date he has not received a correction of the manual. The failure mileage was 3,000. The current mileage was 22,000. Bl.