Four problems related to battery dead have been reported for the 2003 Saturn ION. The most recently reported issues are listed below.
The ignition switch is not working properly. Sometimes, when vehicle is parked and an attempt make to turn ignition to off position, it won't go. It seemed to take 10 - 60 seconds for it to reset and then key could be removed. The latest incident occurred on 5/12-13/2018. The vehicle was parked, transmition in park position, and an attempt made to turn ignition to the off position. The key could not be moved. It did not reset itself. Key was stuck in the ignition, could be turned slightly to the right, vehicle could not be restarted. Then all power was lost, as though the battery was dead. The vehicle could not be locked of unlocked with the key for, had to use a second key to lock and unlock the vehicle. This vehicle was recalled for ignition switch problems in 2015 and was repaired. The same problem is occurring again. Gm tells me the new repair is not going to be covered by them. The reason, I'm told, is because the vehicle had to checked into the dealership no later than 5/17/18. The vehicle was towed to the dealership on that date. Due to severe storms in the area the tow truck driver arrived at the dealers ship a few minutes after the service department closed and deposited the key in the lock box. A rep from gm was supposed to have called the dealership on 5/17/18 between 5:45 and 6:00 to alert them the vehicle was on the was and might be a few minutes late and to please accept the vehicle and get it checked in. I am advised by the dealership they received no such call. This is going to be an expensive repair, I did everything the gm rep asked of me, I am 70 years old and have a very limited income. I can't be the only person this has happened to. Please help me.
GMC recall for faulty ignition switch for 2003 Saturn Ion. Dealership _________, IL had received the part in stock on 06-02-14. When I left the car my battery was in great working order with no previous issues. Radio cd cassette unit was in great working order with no previous issues. Service consultant advised me the ignition lock switch housing also had to be replaced and on back order with gm. Service consultant said I must buy new battery for them to continue replacement of new ignition switch and to fix for the housing (which was still on back order by gm) as my battery was dead and car would not start for the completion of repair. My battery was in excellent working order when I left the car on 06-02-14 I have copy of invoice dated 06-02-14 notating batter failed text no crank to start repl. Battery. Under duress and desparation and in order to return to work same day, I charged battery to my credit card in the amount of $173. 42. When car was brought to me it smelled like burned wiring. The radio unit would not come on. Mike manning said the electrical needed diagnosis and could be extensive electrical repairs and to bring back another time. I refused to take my car and was provided another rent car. My bank tried to dispute the $173. 42 charge for battery. That amount is still outstanding on my account. Service manager demanded I pay $173. 42 cash before in order for me to get my car out of the shop. They did not install a new ignition lock housing and used the original one on my car. Copy of shop work order dated 06-02-14 is notated "battery failed test, no crank to start. Repl. Battery. I was not informed the battery was dead until approximately 3 weeks later when I went to pick up my car.
2003 Saturn Ion. Consumer writes in regards to reimbursement for faulty ignition recall repairs. The consumer stated upon returning to her vehicle, she discovered she was unable to use the remote, so she used the key, instead. She attempted to place the key inside the ignition and discovered the slot was not in the off position. The vehicle would not start due to the ignition not being in the off position and enabling her to pull the key out, as the battery was dead. It wasn't until January 7, 2014, she began experiencing problems again with the ignition, and the battery died again. After the vehicle was jump started, the consumer smelled gas. It was determined the rear fuel line had corroded, which formed holes and gas was pouring out the holes on both sides.
I own a 2003 Saturn Ion. The battery went dead today because my wife left the lights on by accident. When the battery in this model car becomes discharged two undesireable problems arise. I feel that both of them introduce safety concerns. First, the key won't come out of the ignition switch through normal means. Second, the car can't be moved! the gear shift lever remains in the park position. I feel that a car designed such that these two problems occur when the battery fails is a poor design. The instruction manual provided with the car makes no mention of these problems occuring with a dead battery. In order to jump a dead battery in a car it is often necessary to move the car I n order to jump the battery from another car. I feel having an intentional design in a car that prevents it from being moved by the owner creates a safety concern. Regarding the key situation, my wife left her entire set of keys in the car when they got stuck in the ignition switch. Many important keys were left in the car unattended. It could have made a bad situation much worse. It turns out that the instruction manual in the car discusses how to get stuck keys out of the ignition switch, but no mention is made in the book that keys will get stuck in the ignition switch when the battery goes dead. I spoke to the consumer complaint department at Saturn regarding this concern, but it is not Saturn's policy to respond to this type of customer complaint. Since I feel these two problems do have a safety impact, I decided to register this complaint with the NHTSA.