Structure Problems of Saturn Relay

On may 1, 2009 the drivers side sliding door fell off my 2007 Saturn Relay. It was immediately taken to our local Saturn dealership and to this day has yet to be fixed. We were very fortunate that none of our 5 children were hurt but they were traumatized by this incident and are afraid to ride by any sliding van door. Not only has this happened but back in February we had a incident where the steering column broke for no reason. I do not feel that Saturn/gm is taking the appropriate steps to insure that these vehicles are safe to drive or safe for passengers. The dealership actually told my husband today that we could no longer have rental and must drive our van even though it is not fixed. This is a huge safety violation I have a set of twins and a set of triplets every seat in my van is occupied so I can not just put someone in a different seat to avoid a possible problem with the door falling off. I realize that getting parts is slow because of the cut backs but I should not have to put my families life in danger because a auto maker can not produce the parts to fix the vehicles they make. This is not the first issue we have had with this van, back in January 2009 it was in the shop for a problem with he steering column. Apparently the steering column had a break in it and we are lucky the steering did not go out on the van. This van is beginning to look more and more like a lemon every day.

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I own a 2007 Saturn Relay. I have had nothing but problem with the rear sliding doors. I bought in April of 2007. It was used. The passenger door started opening when I was driving. One night when I stopped to get gas a passenger got out and the door fell off. Took to dealership. Was covered under warranty they also had to paint passenger side. A few months later, the drivers side started opening up while I was driving. It opened up and I had to pull over and the door fell off while I was trying to close it on a busy highway at night. Took to dealership. They repaired even though no longer under warranty because of mileage. Now my passenger side door is opening again and the dealership is repairing again at no charge. This car scares me. I have 4-6 kids in my car at any given time. Is it going to take one of them falling out when this door opens to get anyone to say hey we need to do something. I am consulting a lawyer.

The contact owns a 2005 Saturn Relay. While driving 35 mph, the door alarm sounds and indicates that both rear passenger doors are open. The contact must pull the vehicle over and close the doors. The manufacturer stated that the vehicle did not have any recalls; therefore, she would need to pay for a diagnostic. The contact will take the vehicle to the dealer. The failure mileage was 54,000 and current mileage was 55,442. Updated 02/02/09. Updated 02/03/09.

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The contact owns a 2006 Saturn Relay. The contact stated that the driver's side door repeatedly opens and closes. She has taken the vehicle to the dealer more than four times within two months to have the door repaired. The dealer has seen many of the same vehicles with identical failures. They are experiencing difficulty repairing the door. The current and failure mileages were 34,600.

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