Ignition problems of the 2002 Saturn SL1

The contact owns a 2002 Saturn Sl1. Whenever the contact attempts to turn on the vehicle, the ignition will not turn to the start position. The contact stated that it takes 5-10 minutes of attempting to turn on the vehicle before the ignition would turn. The contact did not notice any differences in the vehicle prior to the failure. The vehicle has not been diagnosed by the dealer. The current mileage was 103,787 and failure mileage was 87,000.

While trying to start the car with the key it will not turn the ignition to start the car. A recall was issued on the same component but for a different model car. Dealer has fixed problem, butcaller has to pay for it. Manufacturer has not been contacted yet.