Other Fuel System Tank Assembly problems of the 2003 Saturn VUE

I own a Saturn Vue 2003 and topped the tank with gas only to witness a fuel odor and a leak under the tank area. The day before yesterday Monday the 3rd of April I visited dewey barber in gardendale alabama after research and inquired about special coverage 12191, fuel odor and ground spotting. I further explained to them that when I accelerate there's a hesitation as if the flow of gas is altered. They looked up my VIN and discovered a recall of the key ignition cylinder and ordered the switch and key which would be in at 7:30am Tuesday. They wrote it up on a form and passed it on. 2-hours later they said the special coverage 12191 wasn't for my car and that it didn't appear under my VIN. They also concluded that my key was so worn that a copy couldn't be made, another key is ordered from the manufacturer. So I was told to call back Wednesday to see if the keys arrived. Who do I get to fix these problems concerning the fuel odor from the gas leak????? there is a disturbance of fuel flow to the engine that needs to be repaired!!!!!!!.

Tl- the contact owns a 2003 Saturn Vue. The contact stated that upon refueling, the fuel did not fully go into the fuel tank and continued to pour out randomly. The vehicle was to be taken to a dealer for inspection and diagnosis. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was not available. Dyd.